Help, Navigation System not working
Thread Starter
Racer
Joined: Dec 2004
Posts: 328
Likes: 0
From: NY
Help, Navigation System not working
Hi everyone, my navigation system is not working. It is not getting past the Acura Screen that loads. It stays on that screen and then goes blank, then pops up again. Anyone know of a fix I can do or what to look for? My TSX is a 2005 so it is not under warranty.
Thanks in advance!
-Brian
Thanks in advance!
-Brian
10th Gear
Joined: Dec 2009
Posts: 10
Likes: 0
Here's the info you want. A few of us (including me) have gone through this. Option 1 is to take it to the dealer to get a new NAV PC for ~$400. The other option is send it back to Alpine for a refurb replacement.
From an old thread:Here's the information snip from it:
OK - found the 1-800 to Alpine on the Acura TSB listed here:
http://photos.imageevent.com/astrobo...sb/B06-001.pdf
Called to get the details - it's $158 to refurbish the unit (I gave them them the part number listed above). No RMA number or anything is needed, just need to package it up well (UPS or FedEx are preferred to ensure proper tracking) and send it to:
Alpine Electronics
2012 Abalone Avenue
Unit D
Torrance, CA 90501
In the box, be sure to include your full name, return address, and day time telephone number, along with a description of the problem. You can also pre-pay via check or money order (I'm guessing payable to "Alpine Electronics", but not confirmed) or the lady on the phone said that you can wait and someone will call you with the details and they can take your credit card over the phone. It will be mailed back via UPS ground.
From an old thread:Here's the information snip from it:
OK - found the 1-800 to Alpine on the Acura TSB listed here:
http://photos.imageevent.com/astrobo...sb/B06-001.pdf
Called to get the details - it's $158 to refurbish the unit (I gave them them the part number listed above). No RMA number or anything is needed, just need to package it up well (UPS or FedEx are preferred to ensure proper tracking) and send it to:
Alpine Electronics
2012 Abalone Avenue
Unit D
Torrance, CA 90501
In the box, be sure to include your full name, return address, and day time telephone number, along with a description of the problem. You can also pre-pay via check or money order (I'm guessing payable to "Alpine Electronics", but not confirmed) or the lady on the phone said that you can wait and someone will call you with the details and they can take your credit card over the phone. It will be mailed back via UPS ground.
Thread Starter
Racer
Joined: Dec 2004
Posts: 328
Likes: 0
From: NY
So the problem is definitely a problem with the unit and not a problem with the DVD or a loose wire?
It works 90% of the time. The 10% it doesn't work, the Acura screen flashes on and off and you never get to the OK Screen and you can't access the radio screen or HVAC screen.
It works 90% of the time. The 10% it doesn't work, the Acura screen flashes on and off and you never get to the OK Screen and you can't access the radio screen or HVAC screen.
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