New policy? No loaners for customers under 25?!

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Old 06-08-2004, 12:42 PM
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New policy? No loaners for customers under 25?!

I just went to South Coast Acura again to fix a side panel that was coming off and the green light they forgot to reconnect when replacing my radio unit and those bastards wouldn't give me a loaner car anymore. What sucks is that I've received their loaner cars twice already and they didn't care about my age before. Instead, they sent me to the local hertz and now im driving around a 04 chevy impala around for the day. Has anyone else under 25 experienced this craziness? Shouldn't you be entitled to a loaner car no matter how old you are? I'm 22 but i still gotta get to work...... grrr......

Side comment on the impala:
i got the 04 with only 4000 miles on it. Haven't checked under the hood to see if it's the 3.6 or 3.8 engine. The impala's horrible! It's worse than my friend's hyundai xg! The car handles like a boat and the V6 I got feels slower than our I4! w00t w00t for tsx. MUCH better than an impala.
Old 06-08-2004, 12:52 PM
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Originally Posted by taewlee
I just went to South Coast Acura again to fix a side panel that was coming off and the green light they forgot to reconnect when replacing my radio unit and those bastards wouldn't give me a loaner car anymore. What sucks is that I've received their loaner cars twice already and they didn't care about my age before. Instead, they sent me to the local hertz and now im driving around a 04 chevy impala around for the day. Has anyone else under 25 experienced this craziness? Shouldn't you be entitled to a loaner car no matter how old you are? I'm 22 but i still gotta get to work...... grrr......

Side comment on the impala:
i got the 04 with only 4000 miles on it. Haven't checked under the hood to see if it's the 3.6 or 3.8 engine. The impala's horrible! It's worse than my friend's hyundai xg! The car handles like a boat and the V6 I got feels slower than our I4! w00t w00t for tsx. MUCH better than an impala.
It depends on the dealer's insurance policy for their loaners. I ran into that problem the last time I took my car to my dealership...they sent me to Hertz also... So maybe they switched their policy.
Old 06-08-2004, 12:54 PM
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yea, sometimes it's 23, sometimes 25, it all depends on the insurance plan that the dealership has.

Junkster, whose never got a loaner before
Old 06-08-2004, 01:54 PM
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my dealer gives loaners through Enterprise rental.

im under 25 so i get teh Toyota Corolla loaners
Old 06-08-2004, 01:57 PM
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Originally Posted by soopa
my dealer gives loaners through Enterprise rental.

im under 25 so i get teh Toyota Corolla loaners
You could do worse... corolla ain't bad...

Junkster, whose friend got a Ford Fiesta once
Old 06-08-2004, 02:01 PM
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That's what happens when some idiot under 25 wrecks a loaner and then ruins it for everyone afterwards.
Old 06-08-2004, 02:32 PM
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don't blame just the young idiots, what about the older idiots who wreck the car? if a 30yr woman wrecks a car, should acura ban 30 year olds from getting a loaner?!?! w00000t w0000t!
Old 06-08-2004, 03:38 PM
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Got a loaner at 21.
Old 06-08-2004, 03:40 PM
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taewlee, try Tustin Acura, they gave me a loaner car with unlimited miles just have to stay within cali, heck they didnt even have me sign anything, just tossed me the key and i was gone. from what i've read on many posts, South Coast Acura has a lot of strict rules here and there
Old 06-08-2004, 06:07 PM
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but tustin acura is so far from my workplace at fashion island newport beach =(
Old 06-08-2004, 06:14 PM
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My 25th birthday is coming up this month. I will have to take my car to dealer after that.
Where did you get your car at? I got mine at Pasadena.
Old 06-08-2004, 06:19 PM
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i got my car at thomas acura in west covina.....
Old 06-08-2004, 06:22 PM
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Yeah its all about the insurance the dealer has.. They get better rates if the only give loaners to 25+, however most dealerships are 21+ these days.
Old 06-08-2004, 06:22 PM
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If my dealer refused to give me a loaner I'd lose it on them! I'm old enough for them to take my money but I'm not old enough to recieve the same treatment as other owners??? I just want to see them try to pull that shit on me!
Old 06-08-2004, 06:24 PM
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Originally Posted by gfxdave99
Yeah its all about the insurance the dealer has.. They get better rates if the only give loaners to 25+, however most dealerships are 21+ these days.
Don't go to Woodfield Acura...they're 25+...otherwise you'll get a hertz treatment..
Old 06-08-2004, 06:45 PM
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i got a loaner from st. louis acura when i was 21....and i live in atl
Old 06-08-2004, 06:50 PM
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Hey why did you bring up the Hyundai XG? My cousin in Korea drives XG and he thinks it's the best luxury car in the world. I couldn't stop tease him about the car.
Old 06-08-2004, 06:53 PM
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i like the xg too..... hey, can you hook me up with some medical ^_~ ???
Old 06-08-2004, 06:59 PM
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my brother got a loaner at southcoast they sent him to hertz too but they gave him a free upgrade or something and he got the big cadillac sedan deville thing lol.
Old 06-08-2004, 08:49 PM
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It may just have been that they didn't have one of their loaners available at the time. I ran into the same problem with my local dealer a couple of times. They usually just contract out to the local Enterprise Rent-A-Car when they run out of loaners. Plus, I usually call in in advance to schedule a loaner if I know I'm gonna need one.
Old 06-09-2004, 10:56 AM
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Originally Posted by TSX 'R' US
Don't go to Woodfield Acura...they're 25+...otherwise you'll get a hertz treatment..
Fortunatly / unfortunatly at 29 i dont have to worry about that anymore..
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