Real Time Traffic data has disappeared

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Old 05-29-2007, 11:03 AM
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Real Time Traffic data has disappeared

I have enjoyed the real time traffic flow data on my 3 week old RDX as I commute through Denver, but the data has been gone for the last 5 days. I have the icons set to display correctly, the scale is in the "traffic" range, and I still get incident reports and the rest of XM functions correctly. There is no color-coding of roads that used to display the speed- they are all red. Do I need to get XM to do a "reset" ? Any ideas appreciated.
Thanks
Old 05-29-2007, 10:05 PM
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It is working here in the Chicago area....
Old 05-29-2007, 10:12 PM
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I just started having this problem as well the last couple days. I guess i'll call XM tomorrow
Old 05-30-2007, 08:53 AM
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It's back

My real time traffic data is back after 5 days. I did nothing, and the settings remain the same. How reliable is the data feed from XM for this function? I find it to be helpful in my area.
Old 05-30-2007, 11:00 AM
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Originally Posted by boulderrdx
My real time traffic data is back after 5 days. I did nothing, and the settings remain the same. How reliable is the data feed from XM for this function? I find it to be helpful in my area.
I think the better question is how reliable is the data feed from your state transportation department. XM has no control over the equipment that collects the actual data.
Old 05-30-2007, 06:32 PM
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well I just got off the phone with XM. They turned off my XM Traffic. Not sure why as I was still billed for it but now traffic info shows up.
Old 05-30-2007, 10:06 PM
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No problem with data from XM here in LA, other then traffic in LA if F'd up big time. Lot's of red lines most of the day!
Old 06-05-2007, 09:06 PM
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my traffic has been missing lately also. I wonder if they turned mine off accidentally? so this is a different fee over and above XM? I've been an XM subscriber for a while, but the traffic piece is new to me.
Old 06-05-2007, 10:42 PM
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Originally Posted by buchananmb
my traffic has been missing lately also. I wonder if they turned mine off accidentally? so this is a different fee over and above XM? I've been an XM subscriber for a while, but the traffic piece is new to me.
yes the XM Traffic is extra, 3.99/mo if I remember correctly
Old 06-05-2007, 11:29 PM
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For more info on the XM traffic, including fees: http://www.xmradio.com/navtraffic/get_nav.xmc
Old 06-08-2007, 09:47 PM
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Did you press the enter button when screen prompts to enter OK on start up? My navigation system always blacks out unless I press the enter buttom for OK. It's very complicated, I know.
Old 06-09-2007, 09:11 AM
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What the heck are you talking about?

Originally Posted by turboted
Did you press the enter button when screen prompts to enter OK on start up? My navigation system always blacks out unless I press the enter buttom for OK. It's very complicated, I know.
Old 06-10-2007, 02:55 PM
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Talking

Originally Posted by sasair
What the heck are you talking about?
I could be wrong but I think what turboted is saying is when the car is first started if you don't press the button to get rid of the initial "OK" screen" (wth is that called anyway), the screen will go black unless you press another button like Map or Audio

but im not sure what relevance that has to the actual problems people were having
Old 06-10-2007, 09:58 PM
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Originally Posted by MikeRDXNJ
I could be wrong but I think what turboted is saying is when the car is first started if you don't press the button to get rid of the initial "OK" screen" (wth is that called anyway), the screen will go black unless you press another button like Map or Audio

but im not sure what relevance that has to the actual problems people were having
Thanks Mike for clarifying. This is trouble shooting 101, is the unit pluggged in, is it on, did you pay for your subscription? Next question is are you on a road that XM provides traffic data on?
Old 06-10-2007, 11:07 PM
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Originally Posted by turboted
Thanks Mike for clarifying. This is trouble shooting 101, is the unit pluggged in, is it on, did you pay for your subscription? Next question is are you on a road that XM provides traffic data on?
Who are you guys talking to? Both of the people who were reporting problems later followed-up that they solved their problems.
Old 06-14-2007, 07:08 PM
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well, fwiw, my nav traffic disappeared 2 weeks ago; multiple, exasperating calls w/ quasi-english speaking 'customer service' individuals, all of whom ask for the damn data they can see on their screen to "verify" who I am, have led to jack shit... still no nav traffic. I've had 3 "refresh signals" sent, no cigar. I had some dweeb tell me that I was in an area not served my Nav Traffic (right, Philadelphia). $8.95 down the tubes per month, no longer. I cancel it stat.

tony
Old 06-17-2007, 11:58 AM
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To add to the navigation confusion, XM is paid up. Traffic works--except the 10 Freeway in LA never has any data. It used to, but it's been missing for about 2 months. Multiple calls to XM only result in aggravation. They're rebooted the system twice, but the 10 Freeway (the only one I need) remains MIA.

Is anyone else in LA having this problem? Do any LA drivers get real-time traffic data that includes the 10 Freeway?

Jeff
Old 06-17-2007, 12:30 PM
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Originally Posted by boulderrdx
I have enjoyed the real time traffic flow data on my 3 week old RDX as I commute through Denver, but the data has been gone for the last 5 days. I have the icons set to display correctly, the scale is in the "traffic" range, and I still get incident reports and the rest of XM functions correctly. There is no color-coding of roads that used to display the speed- they are all red. Do I need to get XM to do a "reset" ? Any ideas appreciated.
Thanks

Check with your local Dept. of Transportation first.
Old 06-18-2007, 07:52 PM
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hehehehe, my traffic data suddenly showed up today ???? who the hell knows what's up. XM supposedly has the capability of determining if there are "outages" Right

tony
Old 06-18-2007, 10:25 PM
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Originally Posted by anthonys
hehehehe, my traffic data suddenly showed up today ???? who the hell knows what's up. XM supposedly has the capability of determining if there are "outages" Right

tony
XM support seems very wishy-washy

when I called to get my XM fixed, actually just turned back on, I went through 2 or 3 people and the last person wanted to cancel my account and open a new one etc, and I said "no, why can't you just fix what I have now by adding the XM traffic service back to the account?"

In any case I always dread calling them and hope everyone else has better luck
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