Whats wrong with our EGR's
11-11-2008, 11:44 AM
#121
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warranty update
99 3.0 cl 63,500 miles
CEL on, p0401 codes, and i get horrible gas milage
called acura customer service, gave them my vin..
told me my egr parts are covered up to 80k/8years, and that all expenses will be at my own cost :-(
taking to my mechanic who works out of his home garage to clean up intake manifold, and egr port..
CEL on, p0401 codes, and i get horrible gas milage
called acura customer service, gave them my vin..
told me my egr parts are covered up to 80k/8years, and that all expenses will be at my own cost :-(
taking to my mechanic who works out of his home garage to clean up intake manifold, and egr port..
11-11-2008, 02:29 PM
#123
Drifting
I just saw this thread, after just today taking my cl to the mechanic for "insufficient egr flow" I just went for a diagnostic, but then read this. I just called the closest acura dealer, gave them my VIN(for a 97' CL 3.0L) and told them the warranty I read about. Specifically the egr emissions recall and warranty.
They politely said "okay, lets set up an appointment, would you need a loaner car?" "Could I have the loaner over night since I live so far away?" "yes, no problem sir"
Well, to say the least I'm shocked by how nice they were. I hope they dont jerk me around when I get there, but so far it seems like every thing is ok. btw, my car has 83,300mi.
They politely said "okay, lets set up an appointment, would you need a loaner car?" "Could I have the loaner over night since I live so far away?" "yes, no problem sir"
Well, to say the least I'm shocked by how nice they were. I hope they dont jerk me around when I get there, but so far it seems like every thing is ok. btw, my car has 83,300mi.
11-17-2008, 02:23 PM
#124
Drifting
Since my appointment is coming up in a few days, I dont want to be surprised, will they give me shit for my SRI?
I know it seems stupid, but I could see a dealership, trying to get out of free work.
I know it seems stupid, but I could see a dealership, trying to get out of free work.
11-17-2008, 02:37 PM
#125
You shouldn't have a problem.
The way warranties work in the US is that unless it can be proven that an aftermarket part caused damage, your warranty cannot be voided. The EGR is a known problem on these cars, and a SRI would not have caused the issue by itself.
Read up on the Magnuson-Moss Warranty Act. There's a bunch of information over on FTC.gov.
If they were to refuse service, get it in writing. You'll be able to challenge them in court.
The way warranties work in the US is that unless it can be proven that an aftermarket part caused damage, your warranty cannot be voided. The EGR is a known problem on these cars, and a SRI would not have caused the issue by itself.
Read up on the Magnuson-Moss Warranty Act. There's a bunch of information over on FTC.gov.
If they were to refuse service, get it in writing. You'll be able to challenge them in court.
11-17-2008, 02:54 PM
#126
Drifting
You shouldn't have a problem.
The way warranties work in the US is that unless it can be proven that an aftermarket part caused damage, your warranty cannot be voided. The EGR is a known problem on these cars, and a SRI would not have caused the issue by itself.
Read up on the Magnuson-Moss Warranty Act. There's a bunch of information over on FTC.gov.
If they were to refuse service, get it in writing. You'll be able to challenge them in court.
The way warranties work in the US is that unless it can be proven that an aftermarket part caused damage, your warranty cannot be voided. The EGR is a known problem on these cars, and a SRI would not have caused the issue by itself.
Read up on the Magnuson-Moss Warranty Act. There's a bunch of information over on FTC.gov.
If they were to refuse service, get it in writing. You'll be able to challenge them in court.
11-17-2008, 03:06 PM
#127
Have them agree that if additional work is required, they must call you first before going through with it. That's how all shops should work. There's a few that don't unfortunately, but besides being expensive Acura does a good job.
11-17-2008, 04:14 PM
#128
what are the conditions for getting a loaner car??? i just want one to drive around in for a day when i get this done. and also should i take my intake off before i send the car in i still have all the old shit do i have to put it back on???
11-17-2008, 06:07 PM
#129
See my two posts above regarding the intake.
11-17-2008, 07:04 PM
#130
CL>anything
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kinda wish i woulda found this forum before i took my cl in to get that CEL checked... my dad signed the work order tho and paid for it so i guess it all worked out
11-17-2008, 08:59 PM
#131
Drifting
I dont know what the conditions are for the loaner, but I didn't even ask, she did 
Now, I dont know if there are age requirements or what, since I'm 27, might not want to loan a new TL or whatever to a 19yr old, but I'm completely speculating. best bet is to just call, it was easy and went very fast.
doubleshot- thank you for the info, I guess I'll just make it absolutely clear to them, that I'm not paying for something unless they talk to me first.
Now, I dont know if there are age requirements or what, since I'm 27, might not want to loan a new TL or whatever to a 19yr old, but I'm completely speculating. best bet is to just call, it was easy and went very fast.doubleshot- thank you for the info, I guess I'll just make it absolutely clear to them, that I'm not paying for something unless they talk to me first.
11-19-2008, 03:25 PM
#132
Drifting
update, my CL's at acura and I'm driving an 08' TL for the time being
How do you like it? I love my parent's 04...
11-20-2008, 12:26 PM
#134
Drifting
they just called and said my car is done. To be honest I really dont want to return this TL. It's freakin sweet!
Here's the funny part of this repair, my mechanic had cleared out the error codes, and the person at the acura dealership said, were gonna drive around and see if the error comes back up, there was an implied wink wink in there. Translates to, I tink da EGR might have an accident, if you know what I mean.
So far so good, I still have the TL, gonna go get my CL in a few hours. Still amazed that I get a 2008 TL to drive around in, while my 1997! CL is in for warranty work...nothing about that seems normal.
Here's the funny part of this repair, my mechanic had cleared out the error codes, and the person at the acura dealership said, were gonna drive around and see if the error comes back up, there was an implied wink wink in there. Translates to, I tink da EGR might have an accident, if you know what I mean.
So far so good, I still have the TL, gonna go get my CL in a few hours. Still amazed that I get a 2008 TL to drive around in, while my 1997! CL is in for warranty work...nothing about that seems normal.
11-24-2008, 10:10 PM
#136
Cruisin'
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hey just an update for you guys. I had the same issue with my CL. EGR code came up. I called the dealer, and they were able to take care of it under warranty. Though I didnt get the work that some ppl got on this thread. They cleaned out my EGR ports, and thats it. Didn't replace the EGR valve, plugs, wires, cap...etc. Was I supposed to get all that changed. Also all you guys with loaners are bloody lucky. I didnt get one ! They said that they dont hand out loaners when theyre doing warranty work!
My cars a 97 CL 2.2 btw...
My cars a 97 CL 2.2 btw...
11-26-2008, 11:23 AM
#137
Drifting
So does anyone else get a multitude of calls from various number, wanting to either sell an extended warranty or complete a customer survey? I'm getting rather pissed, it's like e-mail spam but worse and they're calling my cell phone... .ridiculous, it's something I'd expect from a lesser company and not acura.
04-03-2009, 09:17 PM
#138
10th Gear
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3.0 EGR Help
I have searched for hours and all the DIY EGR guides are several years old and the links do not work. Does anyone have a DIY guide to clean the EGR port for my 1998 3.0 CL? I would totally appreciate it, thanks!
04-04-2009, 01:53 PM
#139
Bagel Bomber
Thread Starter
04-15-2009, 12:16 PM
#140
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Called Acura Canda Customer Relations today @ 1 (888) 922-8729.
Acura Canada only offered the Extended Warranty on the P0401 EGR issue up to 130,000 km or 8 years whichever comes first.
Why do we always get screwed by car makers in Canada?
My car has 201,000 km and besides the CEL runs well.
I called about this to the dealer June of 2007 and was quoted $200 to clean out the EGR port and $161 (retail) for new EGR valve with gaskets (they seem to insist on changing it)
Oh well. Mach30SiR You will get a PM.
Acura Canada only offered the Extended Warranty on the P0401 EGR issue up to 130,000 km or 8 years whichever comes first.
Why do we always get screwed by car makers in Canada?
My car has 201,000 km and besides the CEL runs well.
I called about this to the dealer June of 2007 and was quoted $200 to clean out the EGR port and $161 (retail) for new EGR valve with gaskets (they seem to insist on changing it)
Oh well. Mach30SiR You will get a PM.
Thank you guys~
05-14-2012, 10:17 AM
#144
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I know this is an old thread, but I have a 97 3.0 cl with the same issue with the EGR and called the dealer and they say the recall doesn't exist. I need to get this fixed. Any help would be appreciated.
10-12-2012, 09:53 AM
#146
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Thanks,
Matthew.plavidal@gmail.com
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