Sucks to be me right now
#1
Advanced
Thread Starter
Sucks to be me right now
Bought an 09 MDX Tech a couple years ago. Right off the bat, it had clunking noises front and back. Dealer assured me it was bad sway bar links. I had 3rd party extended warranty, so I replaced them, front and back. Clunks never went away and had dealer recheck. They said the front struts and rear shocks are going bad. Called in the 3rd party warranty estimator. He says they'd cover them, BUT only if they are leaking. So I dealt with the clunking for a couple months. Had a left rear window motor go, so brought it in for warranty replacement and asked the dealer to check if the suspension was "leaking" yet. They said no but called in the warranty estimator to see if he'd approve replacing them, because they were clunking bad by this time. He said nope, not leaking. Over a year later, noticed the rear shocks leaking. Brought it in and the warranty estimator said rears are leaking but not fronts. So he goes and runs the part numbers on the rear shocks, then tells me that my extended warranty does not cover shocks, only strut assemblies, which had no visible leaks. Recently, I just received this ACURA warranty extension for replacement of the shocks/struts BUT we just went over 100,000 miles and so I called ACURA and the warranty doesn't apply to me because it's over 100K miles, even thought I've have recorded paperwork that I've had this issue since before. Freaking estimator, if he'd told me that they didn't cover from the get go, I could've paid to get them replaced and got reimbursed by this Acura warranty extension. The Acura warranty extension says that the front struts will leak but can be undetected because the "shield thingy" would catch the leak and we wouldn't be able to see that it's leaking, but 3rd party warranty is expired now, so it's moot too.
#2
Senior Moderator
Ouch. Sorry to hear OP
#3
mrgold35
I'm assuming you have a sport model with the magnetic shocks/struts. Do you have paperwork supporting the inspection and knocking before the 100,000 miles limit? I would call other Acura dealerships in the area to see if they would look at the paperwork and perform a goodwill fix. The worst that could happen is they can say no.
#6
Yes, I feel that they are softer, however they do firm up when aggressively cornering, but that's not how I drive an suv.
So, if I knew then what I know now...I'd bought a Base MDX and upgraded the front and rear sway bars.
So, if I knew then what I know now...I'd bought a Base MDX and upgraded the front and rear sway bars.
#7
Moderator
Well that is a first... A lot of people complained about the firm ride of the Sport Mode on the Sport Shocks being overkill.
They always said that the Non Sport shocks were in between the Sport Modes.
They always said that the Non Sport shocks were in between the Sport Modes.
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#8
mrgold35
What where the non magnetic shocks/struts you had before? I'm already at +87,000 miles with no issues and planning to keep my MDX +120,000 miles. I might have to switch to the version you liked when the time comes.
#9
Advanced
Thread Starter
I'm assuming you have a sport model with the magnetic shocks/struts. Do you have paperwork supporting the inspection and knocking before the 100,000 miles limit? I would call other Acura dealerships in the area to see if they would look at the paperwork and perform a goodwill fix. The worst that could happen is they can say no.