GPS Update - Database and Software
#1
GPS Update - Database and Software
[I posted the message below under a poll on the TL section of this site - reposting below because it may be specific to MDX - how do I ask for a post to be moved or deleted? ]
Does anyone have the GPS database version number history?
I am upgrading from: IT002.01.04
to the current as of 03/25/14 Green Disk which is: IT005.04.01
Anyone know how old IT002.01.04 is?
Also on the upgrade order the product # is U3134-1113-310
and the description is: 2014 Green DVD Map Update v8.310.0
I can't find 8.310.0 anywhere else in the car.
Also anyone know anything about the software?
My software version is 1.40.0300
On a 2011 MDX. The NavTeq people who I ordered the update from said there is no software updates included with this map update... that I would have to contact my dealer for such a thing. The dealer doesn't know anything about the software version on the GPS...
Thanks, Dan
Does anyone have the GPS database version number history?
I am upgrading from: IT002.01.04
to the current as of 03/25/14 Green Disk which is: IT005.04.01
Anyone know how old IT002.01.04 is?
Also on the upgrade order the product # is U3134-1113-310
and the description is: 2014 Green DVD Map Update v8.310.0
I can't find 8.310.0 anywhere else in the car.
Also anyone know anything about the software?
My software version is 1.40.0300
On a 2011 MDX. The NavTeq people who I ordered the update from said there is no software updates included with this map update... that I would have to contact my dealer for such a thing. The dealer doesn't know anything about the software version on the GPS...
Thanks, Dan
#3
I just purchased a used 11 adv/ent in jan/14 and I ordered a new navi disk in Feb/14. I don't think the previous owner updated the disk because it was a company car lease. It took several hours to fully update everything. Acura sucks at telling you about any changes with each update; but, I am willing to bet that was the original from factory +3 years old software on your 2011. There had to be some software changes or updates during that time?
Before I updated:
Old Database #: IT002.01.04
Old SW version: 1.16.0000
After I updated:
New Database #: IT005.04.01
New SW version: 1.40.0300
I don't remember seeing the v8.310.0 number (wasn't looking for it either).
Before I updated:
Old Database #: IT002.01.04
Old SW version: 1.16.0000
After I updated:
New Database #: IT005.04.01
New SW version: 1.40.0300
I don't remember seeing the v8.310.0 number (wasn't looking for it either).
Last edited by mrgold35; 03-27-2014 at 02:04 PM.
#4
That's funny, I too just bought a used 11 that was in a fleet :-) Wonder who uses MDX Advanced for a feet vehicle? I was suspecting it was the original but wasn't sure. I didn't capture my SW version before the upgrade... (It is showing 1.40.0300 now).
#5
Well MDXes are common Honda employee leases, and they (whether MDX, Pilot, CRV, etc...) tend to be top of line models. Sadly the only thing Honda associates never get a deal on is the Navi discs.
With my RL, some updates included software updates, but most just POI and maps.
With my RL, some updates included software updates, but most just POI and maps.
#6
#7
I too just got a 2011 Acura MDX. FYI there is a sale going on now for the Nav update CDs for $99 instead of the usual $149 until July 6 2014. I just ordered mine online today at www.acuranavi.com/ Check the tabs for what cities been updated.
Trending Topics
#8
I too just got a 2011 Acura MDX. FYI there is a sale going on now for the Nav update CDs for $99 instead of the usual $149 until July 6 2014. I just ordered mine online today at www.acuranavi.com/ Check the tabs for what cities been updated.
It is from a 2013 tech.
#10
I don't even see at the website a phone or email address for tech support...
#11
Are you sure that's the right version? Go through the directions to locate the version in your Acura. Click the "here" in the paragraph just above where you entered the version on their website.
#12
Tks for the "Here" tip, but this company really deserves an award for pathetic customer service. Not even in the Contact Us section there is a phone or an email address.
The ironic thing is that I am trying to reach out to them to BUY something from them. Imagine when I need real tech support for the product.
#13
Yes I am sure that is the correct version; I am getting it straight from the car's nav screen.
Tks for the "Here" tip, but this company really deserves an award for pathetic customer service. Not even in the Contact Us section there is a phone or an email address.
The ironic thing is that I am trying to reach out to them to BUY something from them. Imagine when I need real tech support for the product.
Tks for the "Here" tip, but this company really deserves an award for pathetic customer service. Not even in the Contact Us section there is a phone or an email address.
The ironic thing is that I am trying to reach out to them to BUY something from them. Imagine when I need real tech support for the product.
Contact US
For inquiries about navigation map updates for your Acura vehicle, contact the Acura Navigation Center
By phone: 1-888-549-3798
8am – 6pm Central Time Zone
It was under the MDX menu where it says "year not listed" at the bottom of the years to pick for your Acura.
The following users liked this post:
Lalin (04-15-2014)
#14
This may help too.
Is the update map available at my dealership or purchased elsewhere?
Dealerships do not stock these items but may order the disc as a courtesy for you. Replacement and update maps may be ordered online at: www.acuranavi.com
An update disc may also be ordered by calling the Acura DVD Fulfillment Center at 1-888-628-6270. Please note the operators cannot answer detailed technical or coverage questions.
For help with technical or coverage issues, consult Acura Client services at: 1-800-382-2238
Is the update map available at my dealership or purchased elsewhere?
Dealerships do not stock these items but may order the disc as a courtesy for you. Replacement and update maps may be ordered online at: www.acuranavi.com
An update disc may also be ordered by calling the Acura DVD Fulfillment Center at 1-888-628-6270. Please note the operators cannot answer detailed technical or coverage questions.
For help with technical or coverage issues, consult Acura Client services at: 1-800-382-2238
#15
Found this. Give it a try if you haven't already.
Contact US
For inquiries about navigation map updates for your Acura vehicle, contact the Acura Navigation Center
By phone: 1-888-549-3798
8am – 6pm Central Time Zone
It was under the MDX menu where it says "year not listed" at the bottom of the years to pick for your Acura.
Contact US
For inquiries about navigation map updates for your Acura vehicle, contact the Acura Navigation Center
By phone: 1-888-549-3798
8am – 6pm Central Time Zone
It was under the MDX menu where it says "year not listed" at the bottom of the years to pick for your Acura.
I called them and after 20 minutes on hold they were able resolve the problem.
#16
FYI for the update to finish updating after uploading on to the hard drive you have to leave the nav on. At this point you don't have to leave the engine on but at least every hour start up your engine for a few minutes.
#17
In addition, the instruction book says that the whole updating process will take 5 hours in the background. It is insane!
Thread
Thread Starter
Forum
Replies
Last Post
AcuraKidd
Non-Automotive & Motorcycle Sales
0
09-25-2015 11:18 PM