Going to push for updates to my car

Thread Tools
 
Search this Thread
 
Old Mar 3, 2026 | 06:58 PM
  #81  
calbear92's Avatar
Cruisin'
 
Joined: Jun 2025
Posts: 22
Likes: 9
Originally Posted by sonyfever
Remember to tell the service department to do two USB updates if your car has never received any infotainment update before. Make sure you get Android 14 that way.

I thought I did not need video streaming but I have to admit watching video in ZDX feels nice and cozy.
I was one of the lucky ones where the Radio update took (and didn’t fry my radio). What should I tell them to get Android 14 update?
Reply
Old Mar 3, 2026 | 09:06 PM
  #82  
sonyfever's Avatar
Three Wheelin'
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 1,547
Likes: 549
Originally Posted by calbear92
I was one of the lucky ones where the Radio update took (and didn’t fry my radio). What should I tell them to get Android 14 update?
Tell them you won't pick up the car unless they see Android 14 in the infotainment version page!

Joking aside, the recall does not clearly mandate dealerships to update the infotainment. But since it is a recall, I feel dealerships will oblige when owners request them to do so.

As usual, frame it as a safety concern with well known issues like glitchy backup of surround view camera.
Reply
Old Mar 4, 2026 | 07:38 AM
  #83  
billjay's Avatar
Thread Starter
Racer
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2024
Posts: 323
Likes: 61
From: Austin, TX
Originally Posted by sonyfever
Joking aside, the recall does not clearly mandate dealerships to update the infotainment. But since it is a recall, I feel dealerships will oblige when owners request them to do so.

As usual, frame it as a safety concern with well known issues like glitchy backup of surround view camera.
I'm going to try the angle that only if all the software is up-to-date can we be sure there are no lingering incompatibilities in the software stack, that there is no way they've test my particular set of co-existing software versions, and see what happens. In the end, I'll just be glad to have a functional car with at least some updated SW.
Reply
Old Mar 4, 2026 | 10:42 AM
  #84  
sfprankster's Avatar
Instructor
Liked
Loved
 
Joined: Apr 2025
Posts: 134
Likes: 38
From: NorCal
Originally Posted by sonyfever
congrats! Finally finally, bring that ix home. Sometimes i wish i had gone that route. Would have saved all the potential and realized troubles.
whoo hoo!!!!!

Received notification my new iX has been completed and being readied to ship!!![
Reply
Old Mar 4, 2026 | 12:02 PM
  #85  
sonyfever's Avatar
Three Wheelin'
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 1,547
Likes: 549
Originally Posted by billjay
I'm going to try the angle that only if all the software is up-to-date can we be sure there are no lingering incompatibilities in the software stack, that there is no way they've test my particular set of co-existing software versions, and see what happens. In the end, I'll just be glad to have a functional car with at least some updated SW.
Actually you don't need to try at all. The official recall notice on NHTSA website literally says dealerships will update the infotainment software.

https://www.nhtsa.gov/vehicle/2024/ACURA/ZDX/SUV/RWD
Reply
Old Mar 4, 2026 | 01:38 PM
  #86  
sonyfever's Avatar
Three Wheelin'
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 1,547
Likes: 549
Originally Posted by sfprankster
whoo hoo!!!!!

Received notification my new iX has been completed and being readied to ship!!![
Tracking the car is part of the fun buying a BMW!

Did the wire harness thing you mentioned tame your ZDX?
Reply
Old Mar 5, 2026 | 09:40 AM
  #87  
sfprankster's Avatar
Instructor
Liked
Loved
 
Joined: Apr 2025
Posts: 134
Likes: 38
From: NorCal
Originally Posted by sonyfever
Tracking the car is part of the fun buying a BMW!

Did the wire harness thing you mentioned tame your ZDX?
No idea if the wire harness recall repair did much but tie down some loose wires around the front drive shafts. I had the zip tie installed back in April 25 and notice no difference. No fires or sparks.

I have to admit the notice from BMW made my panties all wet!!!

Now I have to decide whether to keep the ZDX or not. My wife likes the looks now that I spent some time on the paint and hinted she might want to keep it...

Last edited by sfprankster; Mar 5, 2026 at 09:44 AM.
Reply
Old Mar 6, 2026 | 09:42 PM
  #88  
mulunu's Avatar
Instructor
Liked
Loved
Community Favorite
 
Joined: Oct 2024
Posts: 137
Likes: 16
Originally Posted by sfprankster
<snip> Now I have to decide whether to keep the ZDX or not. My wife likes the looks now that I spent some time on the paint and hinted she might want to keep it...
My wife likes our ZDX. We should finally get it back after some 4 weeks in the shop after someone hit us some 6 weeks ago. I think a car that was only produced for 1 year has little retail value and has little manufacturer support, much less when it was in an accident. So I probably will put a clear bra on the front, hood, mirrors and door handles and drive it to the ground. Besides the lack of SW updates, it is actually a pretty nice car. But if you sell your ZDX, let us know what you are getting.
Reply
Old Mar 7, 2026 | 05:27 AM
  #89  
sfprankster's Avatar
Instructor
Liked
Loved
 
Joined: Apr 2025
Posts: 134
Likes: 38
From: NorCal
Luckily mine's on a lease. I have an attorney willing to go to court and press for a Lemon Law refund.

After the updates I'm getting a lot less bugs than previously. My wife likes it so we may keep it for the duration of the lease(another 2 years and a few days). So when my new ride makes it to the West Coast, I'll make the decision on what to do with it then.
Reply
Old Mar 7, 2026 | 12:19 PM
  #90  
mulunu's Avatar
Instructor
Liked
Loved
Community Favorite
 
Joined: Oct 2024
Posts: 137
Likes: 16
Ah, ours is actually on a lease, too. We don't like leases but we had no choice to qualify for the $7.5k tax rebate. Our intention was to pay it off after a month so we voluntarily put $5k down (max allowed by the dealership) on a credit card to get points. Of course we paid the CC off. Then my wife changed her mind and wanted to stay on the lease. I think if we give the car back after 3 years, we won't get the $5k back. So we probably will just keep it.
Reply
Old Mar 9, 2026 | 08:44 AM
  #91  
billjay's Avatar
Thread Starter
Racer
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2024
Posts: 323
Likes: 61
From: Austin, TX
My car was dropped off an hour ago. Have a MDX loaner as this is expected to take until tomorrow. Fingers crossed.
Reply
Old Mar 10, 2026 | 12:06 PM
  #92  
sfprankster's Avatar
Instructor
Liked
Loved
 
Joined: Apr 2025
Posts: 134
Likes: 38
From: NorCal
Insert the theme from Jeopardy >HERE<
Reply
Old Mar 10, 2026 | 02:29 PM
  #93  
billjay's Avatar
Thread Starter
Racer
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2024
Posts: 323
Likes: 61
From: Austin, TX
I'm not sure they've even started my car yet. I know I'm not the only one in. But get this: "as you know, this car is built by GM, and we're still getting used to their software systems". No, no you're not. You sold me this car 18 months ago. None of this should be new to you.

Ugh. Does not bode well.
Reply
Old Mar 10, 2026 | 08:41 PM
  #94  
sonyfever's Avatar
Three Wheelin'
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 1,547
Likes: 549
Originally Posted by billjay
I'm not sure they've even started my car yet. I know I'm not the only one in. But get this: "as you know, this car is built by GM, and we're still getting used to their software systems". No, no you're not. You sold me this car 18 months ago. None of this should be new to you.

Ugh. Does not bode well.
Good luck. Remember, no Andoird 14, no pickup!
Reply
Old Mar 11, 2026 | 08:23 AM
  #95  
billjay's Avatar
Thread Starter
Racer
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2024
Posts: 323
Likes: 61
From: Austin, TX
Update Wednesday morning. The Acura app still pings the car. They either have not started yet, or they did but it isn't bricked (at least not yet).
Reply
Old Mar 11, 2026 | 11:21 AM
  #96  
sfprankster's Avatar
Instructor
Liked
Loved
 
Joined: Apr 2025
Posts: 134
Likes: 38
From: NorCal
As soon as I hear the phrase the technology is GM, it's time to find another dealer in the area.
Reply
Old Mar 11, 2026 | 03:51 PM
  #97  
sonyfever's Avatar
Three Wheelin'
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2007
Posts: 1,547
Likes: 549
Originally Posted by billjay
Update Wednesday morning. The Acura app still pings the car. They either have not started yet, or they did but it isn't bricked (at least not yet).
You will be fine. Rather they take time to get it done right, than rushing to get something bricked.

To make you feel better, the software package has been unchanged since January. A lot of beta testers before you, what can go wrong? /s
Reply
Old Mar 11, 2026 | 04:41 PM
  #98  
billjay's Avatar
Thread Starter
Racer
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2024
Posts: 323
Likes: 61
From: Austin, TX
I have my car back! It's on AA 14. I think there were 5 individual updates.

85767297.mnf listed 4 times (?)
86295587.mnf
Reply
Old Mar 12, 2026 | 07:54 AM
  #99  
billjay's Avatar
Thread Starter
Racer
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jul 2024
Posts: 323
Likes: 61
From: Austin, TX
Now I have Amazon Prime Video on my dash to use during (infrequent) fast charging sessions!
Reply
Old Mar 13, 2026 | 11:55 AM
  #100  
sfprankster's Avatar
Instructor
Liked
Loved
 
Joined: Apr 2025
Posts: 134
Likes: 38
From: NorCal
A simple workaround I found for the Google dark mode bug, in the auto setting, is to cycle through the mode options in the display settings(auto>>light>>dark>>light>>auto) to get the auto setting to work properly.

PIA...
Reply
Old Mar 14, 2026 | 05:50 PM
  #101  
calbear92's Avatar
Cruisin'
 
Joined: Jun 2025
Posts: 22
Likes: 9
My ZDX was dropped off yesterday ~ 530P. Surprisingly at noon today, I was shown that the Recall SW update was done. I reminded SA RE: Android 14. Tech told him that my car did not require it so it was not done.

I asked nicely again to have it installed. My SA is cool and said that he would keep the car and when the ZDX tech wasn’t so slammed on Mon that he would ask him again to see what he can do.
Reply
Old Mar 15, 2026 | 11:26 AM
  #102  
BigPoppaRich's Avatar
7th Gear
 
Joined: Jan 2026
Posts: 7
Likes: 2
Yeah beware I've seen in another group that some dealers are just doing all the vehicle updates and not doing the radio. At least my bricked radio fiasco is over and the rollback worked, and car is up to date.
Reply
Old Mar 24, 2026 | 02:54 PM
  #103  
calbear92's Avatar
Cruisin'
 
Joined: Jun 2025
Posts: 22
Likes: 9
My SA took care of me and kept the car another week. Received the A14 and K73 updates and now my ZDX has Android 14.

Glad that everything finally got taken care of.

New Gauge layout is nice. Only thing I don’t like is Sirius XM icon is no longer easy to find. On the default screen, there are 4 scrollable icon pages, but Sirius XM is no longer one of them. Annoying.
Reply
Old Mar 24, 2026 | 03:10 PM
  #104  
zdxtypeslow's Avatar
1st Gear
 
Joined: Mar 2026
Posts: 1
Likes: 0
Android 14

My dealer Acura Pembroke Pines says I’m Incorrect and android 14 isn’t available for our car I’ve wasted three days of my life I’m so pissed, I see everyone with the update on the forms
Reply
Old Mar 25, 2026 | 08:31 AM
  #105  
sfprankster's Avatar
Instructor
Liked
Loved
 
Joined: Apr 2025
Posts: 134
Likes: 38
From: NorCal
Contact Acura Client Relations. Good Luck!!!

(800) 382-2238

Monday through Friday

6:00am to 5:00pm Pacific



In-Car Technology Support

(888) 528-7876 toll free

Monday through Friday

6:00am - 5:00pm Pacific




Acura Client Relations

1919 Torrance Blvd.

M/S CHI-4

Torrance, CA 90501-2746
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Donn0128
3G MDX (2014-2020)
7
Aug 28, 2019 12:46 PM
Hud
2G RDX (2013-2018)
3
Nov 13, 2018 06:48 AM
stromboli
3G TL (2004-2008)
18
Feb 17, 2005 09:25 AM
04ABYSSTL
3G TL (2004-2008)
15
Jun 14, 2004 12:02 PM




All times are GMT -5. The time now is 01:16 AM.