i need to put a song on a cheapy ipod, the computer sees it
Its on device manager but it doesnt show up on my computer

I can see though in the control panel, on the top rpw at the end
i have to get this done for my aspie stepdaughter for the anime convention in the morning

thanks

 

Try opening up Windows Media Player and see if the device appears under the Sync tab. If so, the device is MTP-only and doesn't support behaving like a USB drive.

 

Ipod needs Itunes.....

 

more importantly I plugged in my external hardrive
same issue

I want to save all my info on the external and then I'm going to do a clean refresh of the computer

 

If your computer isn't assigning drive letters for storage devices, that sounds like a bigger problem. You could try looking in Disk Management (right click My Computer>Manage>Disk Management) and see if anything looks amiss there.

 

Just figured out I have a virus called conduit
It may have something to do with it

struggling to remove it

 

last question

took all my pics, videos, music etc and dumped them in a folder
since I cant get the external hd to work
how can I save this stuff so I can reformat the computer
its 15 gigs

 

Conduit is barely a virus. If you can't figure out iTunes and how to get the external to work then I would advise you leave the reformatting to a pro.

 

Oh God, that will encrypt all your data, delete it, send email threats to the White House, and fund terrorists. Probably time to get a new machine and NEVER connect to the internet for more than 45 seconds at a time.

 

OK, DO NOT do this if you are on a XP machine, but otherwise:

http://www.wikihow.com/Remove-Conduit-Search-Protect


There. Everyone gets one free one. Don't say you didn't.

 

Format c: and switch to Unix quickly!!

 

Why not just do back to a restore point to when the computer was fine? It will not effect your data. From there, you can do an easy transfer of your data to the external and then once you reformat the machine you can just easy transfer everything back to the machine without any issues.

 

Won't let me I think the virus stops the restore point

 

It shouldnt. Download Malwarebytes and run it in safe mode. Remove the viruses. Then once done, plug in the external drive, if you hear the tones that its inserted in, and do see a drive, go to drive manager and look an unassigned drive and give it a letter. If not, try different USB ports (front and back). If not, uninstall the USB controllers from device manager and reinstall them. Also make sure the external drive works on a different PC and its in fact your PC thats the issue.

 

when I plug in the external, I hear a sound
When I remove it, I hear a sound

It does not show up in my computer
Only shows in the control panel like the pic I posted above

 

Can you get a screen shot of Disk Management?

 

ok I ran that malware program; it completely removed conduit Thank you!!

I just thought of something...
My stepdaughter borrowed my external to move stuff on her Mac to her macbook

Could it be she changed the settings to Mac and I need to convert it back to WIN? not sure how to do it though

I'll post a pic in a sec

 

 

I reformatted the partition and its working yeah!!!!

And I think the cheapy, knock off ipod must have been broken

Thank you for those who helped me !!!!!!!!!!!!!!!

 

 

Cool