HTC Touch Pro
#41
sprintusers.com today said that the Pro should be available via the internet on 10.15.2009 and in sprint stores on the 19th... other than that nothing life changing... but since the 15th is a day after my birthday... maybe I can get one overnighted...
#42
#44
#45
Just did an online chat with Sprint... this is the transcript...
9:31:42 PM System System
Connected to sprint-ap2.cnxchat.com
9:31:42 PM System System
Session ID: 3656978
9:31:47 PM System System
Please hold and the next available agent will be with you shortly.
9:31:52 PM System System
Monica G has joined this session!
9:31:52 PM System System
Connected with Monica G
9:31:57 PM Agent Monica G
Thank you for contacting Sprint. My name is Monica. How may I assist you today?
9:33:13 PM Customer
Good evening Monica! I am trying to get the release date for the HTC touch pro... I cannot seem to find a straight answer from anyone.
9:33:47 PM Agent Monica G
I will be more than happy to assist you today. How are you today?
9:34:27 PM Customer
I am doing great. Just busy... much like you!
9:35:32 PM Agent Monica G
That's great!
9:36:13 PM Agent Monica G
The tentative date for the HTC Pro is That is a great question, I would be happy to research that information for you.
9:36:31 PM Agent Monica G
I apologize, I started two sentences.
9:36:57 PM Agent Monica G
The tentative date for the HTC Pro is 10/19/2008.
9:38:38 PM Customer
Thanks for your help. I have looked online and seen 3 different dates. The 10/19 date is the one that makes me happy because I want to get a Pro for my birthday... any I idea why the date has not been set for sure?
9:39:16 PM Customer
and BTW, apology accepted!
9:39:18 PM Agent Monica G
As always, it remains tentative due to unforeseen circumstances that may arise.
9:39:56 PM Customer
LOL... you sound like me at work, when my patients ask why I am not on time!
9:40:13 PM Agent Monica G
It is my job to ensure that I have fully resolved the issues that prompted you to chat with me. Have I resolved all of your issues today?
9:42:00 PM Customer
I think so, I just hope its not the Nov 2nd date that is being thrown around today on some of the websites
9:42:53 PM Agent Monica G
Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before pressing the exit button to end the session. This will ensure that you will be afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice.
9:43:30 PM Customer
Thanks alot for your help and have a blessed night Monica!
9:43:49 PM Agent Monica G
You are quite welcome.
9:31:42 PM System System
Connected to sprint-ap2.cnxchat.com
9:31:42 PM System System
Session ID: 3656978
9:31:47 PM System System
Please hold and the next available agent will be with you shortly.
9:31:52 PM System System
Monica G has joined this session!
9:31:52 PM System System
Connected with Monica G
9:31:57 PM Agent Monica G
Thank you for contacting Sprint. My name is Monica. How may I assist you today?
9:33:13 PM Customer
Good evening Monica! I am trying to get the release date for the HTC touch pro... I cannot seem to find a straight answer from anyone.
9:33:47 PM Agent Monica G
I will be more than happy to assist you today. How are you today?
9:34:27 PM Customer
I am doing great. Just busy... much like you!
9:35:32 PM Agent Monica G
That's great!
9:36:13 PM Agent Monica G
The tentative date for the HTC Pro is That is a great question, I would be happy to research that information for you.
9:36:31 PM Agent Monica G
I apologize, I started two sentences.
9:36:57 PM Agent Monica G
The tentative date for the HTC Pro is 10/19/2008.
9:38:38 PM Customer
Thanks for your help. I have looked online and seen 3 different dates. The 10/19 date is the one that makes me happy because I want to get a Pro for my birthday... any I idea why the date has not been set for sure?
9:39:16 PM Customer
and BTW, apology accepted!
9:39:18 PM Agent Monica G
As always, it remains tentative due to unforeseen circumstances that may arise.
9:39:56 PM Customer
LOL... you sound like me at work, when my patients ask why I am not on time!
9:40:13 PM Agent Monica G
It is my job to ensure that I have fully resolved the issues that prompted you to chat with me. Have I resolved all of your issues today?
9:42:00 PM Customer
I think so, I just hope its not the Nov 2nd date that is being thrown around today on some of the websites
9:42:53 PM Agent Monica G
Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before pressing the exit button to end the session. This will ensure that you will be afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice.
9:43:30 PM Customer
Thanks alot for your help and have a blessed night Monica!
9:43:49 PM Agent Monica G
You are quite welcome.
#48
Pretty much plan on ordering one instead of getting one at a store, no matter when they come out... the stores still do not have the Diamond and it was released while we had no lights here in Houston and Ike had just rolled his wide behind over us!
#49
What a strange conversation...
I am pretty sure the bulk of Agent Monica G's talking were auto generated.
Probably the only things typed by a real person were your bolded lines. Even that is iffy though...
I am pretty sure the bulk of Agent Monica G's talking were auto generated.
Probably the only things typed by a real person were your bolded lines. Even that is iffy though...
#50
LOL...ur so rite... those online "chats" are always a'lil like being in the Matrix...
#51
I know this is the Pro thread, but I saw the Diamond TODAY! WOW is all I can say... it was smaller than I thought and lighter too... I roll into the Sprint store and the guy went in the back, got a brand new one out, put the battery in it and let it fire up!! Supa slick and the screen is soooooooooooo clear!
He said that the release date for the Diamond is October the 16th and they have all of thier phones in the back already!!!!
NOW for the bad news... He said that the Pro release date is still up in the air due to some software and supply issues.... I was not happy!!!!!!!
Now for what I think... : Sprint muffed the Diamond release date due to software and supply issues....and now the Pro is the Diamond's worst competition!!!! Soooooo, we (Sprint) tell everyone that the Pro is being delayed, so they all buy Diamonds and we (Sprint and you and me) will deal with the fallout later.... and the Pro will release on the 19th or later even, depending on the sales of the Diamond.... OK... my rant is finished...
Cliffs:
1. Diamond is a sick phone... played around with one TODAY!!!
2. Diamond release is set for the 16th of October!!
3. We are somehow getting the shaft on the Pro release (is supposed to be the 19th) due to secondary gain!
He said that the release date for the Diamond is October the 16th and they have all of thier phones in the back already!!!!
NOW for the bad news... He said that the Pro release date is still up in the air due to some software and supply issues.... I was not happy!!!!!!!
Now for what I think... : Sprint muffed the Diamond release date due to software and supply issues....and now the Pro is the Diamond's worst competition!!!! Soooooo, we (Sprint) tell everyone that the Pro is being delayed, so they all buy Diamonds and we (Sprint and you and me) will deal with the fallout later.... and the Pro will release on the 19th or later even, depending on the sales of the Diamond.... OK... my rant is finished...
Cliffs:
1. Diamond is a sick phone... played around with one TODAY!!!
2. Diamond release is set for the 16th of October!!
3. We are somehow getting the shaft on the Pro release (is supposed to be the 19th) due to secondary gain!
#52
my friend visited me from HK last month, and he was using the diamond.
i didn't realize what it was until i placed it in my hands.
i was like "wait...this is out already?" then i realized how we always get it late.
it was definitely a cool phone.
i didn't realize what it was until i placed it in my hands.
i was like "wait...this is out already?" then i realized how we always get it late.
it was definitely a cool phone.
#53
#55
... and yes, you can activate it in about 5 mins by callin sprint from the house
... ALSO... check tonite after midnite CST... some rumors have the Pro going on sale online tonite!!!
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