Technology Get the latest on technology, electronics and software…

Help! Backup disk died.

Thread Tools
 
Old 07-17-2010 | 10:04 AM
  #81  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Originally Posted by astro
you numbskull.

should have gone jungledisk & s3.

or drobo.
Considered the drobo, but the performance is lacking.


Going to go with an online storage too.
Old 07-25-2010 | 04:26 PM
  #82  
doopstr's Avatar
Team Owner
 
Joined: Jan 2001
Posts: 25,467
Likes: 2,226
From: Jersey
Any update?
Old 07-25-2010 | 05:12 PM
  #83  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Works as advertised. It's a pretty simple device, no remote admin, etc. But it's fast, quiet and so far so good.
Old 08-03-2010 | 12:28 PM
  #84  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
And now the backup device died (evidently)... Not sure what happened, but they're sending me a new one.

Question... I have a drive dock, to where I can insert a 2.5" or 3.5" internal drive and connect it via USB, etc. In a traditional RAID setup, can the individual disks be checked for integrity issues? Tech support was sure that it was a device issue and they if a drive had failed, the device would have told me, etc... I just want to make sure it's not a drive.

I don't know enough of how RAID configs work and if you can check a one disk at a time that has been used in this manner? And this would of course be on a mac...
Old 08-03-2010 | 12:32 PM
  #85  
#1 STUNNA's Avatar
Sanest Florida Man
 
Joined: Aug 2007
Posts: 44,634
Likes: 10,914
From: Florida
Well a RAID drive outside of an array is gibberish. it's not even formatted, it requires the other drives cause with their powers combined (and captain planet) they make a single disk

In my limited experiencing connecting an individual disk that was in RAID array the disk shows up as RAW format in Windows which means it ain't working. So you couldn't do a read or write test to it. maybe you could do some low level tests but nothing with partitions. I'm sure stogie knows.

Last edited by #1 STUNNA; 08-03-2010 at 12:34 PM.
Old 08-03-2010 | 12:54 PM
  #86  
doopstr's Avatar
Team Owner
 
Joined: Jan 2001
Posts: 25,467
Likes: 2,226
From: Jersey
Don't mess around with the individual disks.
Old 08-03-2010 | 01:03 PM
  #87  
rza49311's Avatar
Drifting
iTrader: (1)
 
Joined: Feb 2006
Posts: 3,072
Likes: 8
From: Southern VA
You can run diagnostic tools on a raid disk just as you would any other drive. Won't hurt anything but most all the diagnostic tools require it be hooked through a serial/ide cable(whichever interface the drive is) not a usb cable.
Old 08-03-2010 | 03:42 PM
  #88  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
No point trying anything until the new controller shows up. Make sure you re-insert the drives in the same order (duh) and it should be fine.

Probably was the power supply in the unit. Were ANY fans spinning when you flipped the power on?
Old 08-03-2010 | 07:11 PM
  #89  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Originally Posted by stogie1020
No point trying anything until the new controller shows up. Make sure you re-insert the drives in the same order (duh) and it should be fine.

Probably was the power supply in the unit. Were ANY fans spinning when you flipped the power on?
Yea, tech support said don't do it.

The fan was going at warp speed. The last backup was performed at 5:30am yesterday and my wife called me around 7am saying the alarm was going off.

None of the lights on the device indicated a drive failure, so....

My only issue is that the feedback on the various e-tailers are that most > 1TB drives, specifically Seagate and WD are crap. So I immediately thought I got a shit drive, or two.

Replacement will be here tomorrow. Time will tell.
Old 08-03-2010 | 08:20 PM
  #90  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
Well, the nice thing about a RAID is if you get a shit drive, it's no biggy. Throw a replacement in and let it rebuild. You did have a redundant RAID setup, right? Not JBOD or simple striping?
Old 08-04-2010 | 10:40 AM
  #91  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Originally Posted by stogie1020
Well, the nice thing about a RAID is if you get a shit drive, it's no biggy. Throw a replacement in and let it rebuild. You did have a redundant RAID setup, right? Not JBOD or simple striping?
RAID 5

Tech support was fairly confident that I I will be able put the drives back in (in the same order) and be a-ok.
Old 08-04-2010 | 10:56 AM
  #92  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
Nice. No worries then.
Old 08-04-2010 | 01:29 PM
  #93  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Originally Posted by stogie1020
Nice. No worries then.
You say that, but until I get the new device up and running...

Do RAID devices leave some sort of a signature on them, such that the disks are tied to that device. May sound like a stupid question... Tech support says I won't have any issues, so I have already answered my question. However, could these be transferred into another device that supports RAID 5?
Old 08-04-2010 | 01:51 PM
  #94  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
The device itself, not really no. The controller (which should be the same in your replacement as your original) yes, but in the way it wrote the data, not so much a "serial number that must match" kind of situation.
Old 08-04-2010 | 01:54 PM
  #95  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
I am no expert on controllers, but my understanding is that they use a certain "logic" to write the data. Two differing controllers may use the same logic, but two identical controllers do use the same logic. The logic is what is used to disassemble the data for striping, parity, etc... and also for re-assembly and presentation to the OS.
Old 08-04-2010 | 02:06 PM
  #96  
#1 STUNNA's Avatar
Sanest Florida Man
 
Joined: Aug 2007
Posts: 44,634
Likes: 10,914
From: Florida
so there's no standard(s) for logic(s)?
Old 08-04-2010 | 02:17 PM
  #97  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
Good question, but I think the answer is" There are but most vendors don't wholly abide by them"...


At this point, though, I am guessing...
Old 08-04-2010 | 02:22 PM
  #98  
doopstr's Avatar
Team Owner
 
Joined: Jan 2001
Posts: 25,467
Likes: 2,226
From: Jersey
I have never heard of anyone moving a RAID array between different brand of controllers. Most (all?) modern controllers write a copy of the RAID configuration to the disks. That way if the controller dies a replacement controller can read the configuration off of the disks and be ready to go.
Old 08-04-2010 | 07:27 PM
  #99  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Well, the replacement does the exact same thing.

So...... Either I have really bad luck or it's a bad disk or two or four. However, there's no indication the disks are bad on the device.

The tech did have the nerve to tell me that they have not tested the device with the WD 1.5TB Green's, which makes me a bit annoyed. Are RAID devices particular about what disks they use?

So now I'm on the fence. I am really thinking about returning the RAID and the disks and going another route. This is all really silly.

Not to mention, the strong likelihood of data loss. Pisses me off.

Can anyone recommend some reliable high density hard drives? Should I just buy a fucking drobo?
Old 08-04-2010 | 07:35 PM
  #100  
doopstr's Avatar
Team Owner
 
Joined: Jan 2001
Posts: 25,467
Likes: 2,226
From: Jersey
Hmm, I've read of issues with those Green drives. They have some kind of automatic spin down or something that gives certain devices fits. I've never used one myself though.

Since you are basically screwed try reformatting them or something.
Old 08-04-2010 | 09:34 PM
  #101  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
Originally Posted by Scrib
Well, the replacement does the exact same thing.

So...... Either I have really bad luck or it's a bad disk or two or four. However, there's no indication the disks are bad on the device.

The tech did have the nerve to tell me that they have not tested the device with the WD 1.5TB Green's, which makes me a bit annoyed. Are RAID devices particular about what disks they use?

So now I'm on the fence. I am really thinking about returning the RAID and the disks and going another route. This is all really silly.

Not to mention, the strong likelihood of data loss. Pisses me off.

Can anyone recommend some reliable high density hard drives? Should I just buy a fucking drobo?
Scrib, I can affirmatively vouch for the MicroNet products, as I use them regularly. You may pay a bit more, but they just work.

Take a look at the smartNAS or the maxNAS. FYI you CAN buy them unpopulated so ask what the price difference is and weigh the idea of buying your own drives. They may not willingly let on that you can but I did, although I was buying three units at once...
Old 08-05-2010 | 01:02 AM
  #102  
#1 STUNNA's Avatar
Sanest Florida Man
 
Joined: Aug 2007
Posts: 44,634
Likes: 10,914
From: Florida
Uh-oh I think I know what your problem is! You see those 1.5tB WD Greens? It says they have 64mB of cache on them doesn't it? It does. While having 64mB of cache isn't the problem the problem is the WD greens that have 64mB ALSO have a new advanced format technology that uses a 4kB sector instead of the 512B sector that has been standard for many years.


Originally Posted by Anandtech
So what are the first Advanced Format drives and when are they due? The first drives will be Caviar Green drives using multiple 500GB platters – so the 1TB, 1.5TB, and 2TB Caviar Green. These drives will be shipping any day now, and can be identified through two different methods: 1) They all have 64MB of cache - the first WD Caviar Green drives to come with that much cache - and 2) They all have EARS in the drive model number, e.g. WD10EARS.
Read up!
http://www.anandtech.com/show/2888

Your RAID controller isn't compatible with it. You need new drives, they aren't bad just not compatible. So far AFAIK only WD uses this tech (they invented it) so if you stay with WD look for ones with 32mb cache. Go Caviar Black! I have two 1.5tb caviar blacks that don't have this tech and they're faster than the greens.

/thread

Last edited by #1 STUNNA; 08-05-2010 at 01:13 AM.
Old 08-05-2010 | 05:51 AM
  #103  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
I don't see the caviar blacks with the 512b option. They are now 64MB and 4k.
Old 08-05-2010 | 07:56 AM
  #104  
#1 STUNNA's Avatar
Sanest Florida Man
 
Joined: Aug 2007
Posts: 44,634
Likes: 10,914
From: Florida
The blacks have 64mb cache just cause. AFAIK from my research and based on what WD website says only the Caviar Greens that have 64MB cache also have the Advanced Format right now.

It's prominently listed in the WD green page
http://www.wdc.com/en/products/products.asp?driveid=773

while it isn't mentioned at all on the WD black page
http://www.wdc.com/en/products/products.asp?driveid=733

Last edited by #1 STUNNA; 08-05-2010 at 08:10 AM.
Old 08-05-2010 | 10:19 AM
  #105  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
I am leaning towards hitachi.
Old 08-05-2010 | 10:39 AM
  #106  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Done. Four 2TB hitachi's on the way. Greens are being RMA'ed.
Old 08-05-2010 | 10:43 AM
  #107  
#1 STUNNA's Avatar
Sanest Florida Man
 
Joined: Aug 2007
Posts: 44,634
Likes: 10,914
From: Florida
I hope this works for you...
Old 08-05-2010 | 04:23 PM
  #108  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Me too...
Old 08-05-2010 | 07:22 PM
  #109  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
Well, it was the drives. I ended up formatting them drives and am now in the process of zeroing them out before they are returned.
Old 08-05-2010 | 08:03 PM
  #110  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
Originally Posted by Scrib
Well, it was the drives. I ended up formatting them drives and am now in the process of zeroing them out before they are returned.
Shouldn't take too long.
Old 08-05-2010 | 08:07 PM
  #111  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
17 hours to go.
Old 08-05-2010 | 09:59 PM
  #112  
#1 STUNNA's Avatar
Sanest Florida Man
 
Joined: Aug 2007
Posts: 44,634
Likes: 10,914
From: Florida
I'd do the Gutman 35 pass wipe just to be sure! Stogie how long will the 35 pass wipe take on 6tb's of storage? It shouldn't be too bad, right?
Old 08-05-2010 | 10:07 PM
  #113  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ


better run that twice to be sure...
Old 08-05-2010 | 10:27 PM
  #114  
#1 STUNNA's Avatar
Sanest Florida Man
 
Joined: Aug 2007
Posts: 44,634
Likes: 10,914
From: Florida
fo sho! you can never be too cautious...
Old 08-06-2010 | 08:26 AM
  #115  
Scrib's Avatar
Thread Starter
Administrator Alumnus
 
Joined: Oct 2001
Posts: 26,326
Likes: 131
From: Northwest IN
One pass should be sufficient, no?
Old 08-06-2010 | 08:26 AM
  #116  
stogie1020's Avatar
Needs more Lemon Pledge
 
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
Yes, Stunta was being redonkulous.
Old 08-06-2010 | 08:28 AM
  #117  
TS_eXpeed's Avatar
Team Owner
 
Joined: Jun 2007
Posts: 23,451
Likes: 54
This has been an interesting read the past few days.
.
I've thought about getting a drobo, but they're just so damn expensive. Then you have to by the drives on top of it.

I just don't like having a single drive store all my photos in case something was to happen to it.
Old 08-06-2010 | 08:39 AM
  #118  
doopstr's Avatar
Team Owner
 
Joined: Jan 2001
Posts: 25,467
Likes: 2,226
From: Jersey
Originally Posted by Scrib
One pass should be sufficient, no?


Unless you think the FBI is going to intercept your RMA package, get a hold of one of those raid boxes, and try to rebuild it.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
calrow
Car Parts for Sale
11
05-03-2017 10:21 PM
dirleton
2G RDX (2013-2018)
5
09-28-2015 07:05 AM
95oRANGEcRUSH
Car Talk
35
09-25-2015 12:50 PM
jliu6789
2G TL (1999-2003)
1
09-08-2015 08:02 PM
travr6
2G RL Audio, Bluetooth, Electronics & Navigation
1
09-06-2015 02:11 PM



Quick Reply: Help! Backup disk died.



All times are GMT -5. The time now is 04:34 PM.