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The fuel pump recall, I dont recall seeing anyone here with a dead fuel pump stranded on the road. Yet Acura has a recall for it, how is the window problem any different? In fact, it looks like a more widespread issue. Well, we know the answer: acura is penny smart
The fuel pump recall, I dont recall seeing anyone here with a dead fuel pump stranded on the road. Yet Acura has a recall for it, how is the window problem any different?
As has been seen, they don't seem to have a definite fix for the window anyway. They could replace 100,000 RDX rear windows, and still have the problem to at least some extent. I can't see them spending 50-100 million to do that.
Why has the HRV window issue had more press? Consumer Reports hasn’t said a peep about the RDX window issue.
HRV is a Honda product and sold 11,956 units last month. This is more than all Acura cars sold in January....combined!
Acura is small potatoes (perspective is needed)!
I'm just glad the RDX wasn't even on my list of candidates to replace my TLX! The "value" proposition is going to bite a lot of people down the road!
As has been seen, they don't seem to have a definite fix for the window anyway. They could replace 100,000 RDX rear windows, and still have the problem to at least some extent. I can't see them spending 50-100 million to do that.
Who said that? The TSB applies to a VIN number range, and there is no TSB for 2021 models. There is a revised part.
Who said that? The TSB applies to a VIN number range, and there is no TSB for 2021 models. There is a revised part.
I suspect this is an issue with the actual “glass” makeup and NOT the defroster. The glass material is what would cause this “expansion & then explosion” in my assessment.
For those that have had the glass shatter, do you regularly use the defroster? We've never had the need to use ours so I'm hoping we won't have this problem.
And related, is there anyone that doesn't use the defroster and still had their glass shatter?
I'm thinking that whenever remote starting the rear defroster kicks on. So everyday then.
I suspect this is an issue with the actual “glass” makeup and NOT the defroster. The glass material is what would cause this “expansion & then explosion” in my assessment.
Its possible, but from TSB it looks like the replacement part has been improved not to have this issue.
Its possible, but from TSB it looks like the replacement part has been improved not to have this issue.
From what I have read on the inter-webs, appears the rear defroster is one the main culprits to the glass shattering. The heat may not be distributed evenly or too hot, wearing the glass integrity over time - thus becoming more brittle and susceptible to exploding over time.
2023 HR-V: 509 complaints in a single year, and an overwhelming majority are about the window breaks 2019-2023 RDX: 457total complaints over five model years, on a broad spectrum of issues
Like JMHUMR said above, the numbers of HRV complaints are driven a wider news response and putting pressure on Honda. Maybe it will cause some light to be shined on the RDX issues. I did find Honda's description of the glass being weakened by the window sealing process interesting:
"In the affected sport utility vehicles, “the sealer used to secure the rear glass may come into contact with the heating elements of the defroster, leading to a hot spot and weakening of the glass over time as the defroster is used,” the company said in an emailed statement."
I've had no issues with my 2019 RDX but it's garaged each night so I rarely use the rear window heating element. Now I'm probably going to avoid doing so unless absolutely necessary.
Anyone else ha e their rear window just shatter?
I got into my RDX after work, closed the door and my rear window shattered. Large hole. Was not hot nor cold out. I am in Ontario Canada
Anyone else have this issue or know of someone who has?
Woke up one morning to find this happened overnight while my car was parked in the garage...having a hard time with acura canada to fix
Woke up one morning to find this happened overnight while my car was parked in the garage...having a hard time with acura canada to fix
How long ago did it happen? Do you mean they just haven't responded or they have said they won't cover it?
It took me 3 weeks to get a response from them (to the day) so expect it to take that long at least. If they are arguing they won't cover it what have they specifically said?
Sorry I never followed up with a post. My dealer paid for this one. Remote starting, rear defroster on max Changes the temper of the glass is reason given.
This just happened to my 2020 while parked in the garage. I’m past warranty but my buddy who is putting new glass on says they will try to remove some of the rubber gaskets to get the glass out but I might hear some. He suggested I bring it back another time and they can try and drill a hole to get the pieces out if it bothers me.
Originally Posted by Syzygy
This happened to me a few weeks ago. It was parked in my driveway. I am also in Ontario. I had it fixed but now every time I raise or lower the tailgate I can hear little pieces of glass sliding around. It's pretty annoying. I think even if it is a defect there is no way that Acura will replace it for free.
This happened to my 2019 RDX yesterday in the garage. Acura Canada denied it was a known issue even though there is service bulletin (22-014). Dealership didn’t want to handle it, referring me to Acura Canada instead. I will pay out of pocket and try seek reimbursement. Hopefully, the class action lawsuit in the U.S. will lead to a recall for owners in Canada.
This happened to my 2019 RDX yesterday in the garage. Acura Canada denied it was a known issue even though there is service bulletin (22-014). Dealership didn’t want to handle it, referring me to Acura Canada instead. I will pay out of pocket and try seek reimbursement. Hopefully, the class action lawsuit in the U.S. will lead to a recall for owners in Canada.
I wouldn't get your hopes up. I haven't heard anything about that lawsuit since 2023.
Adding my 2019 to the club. Happened while parked and I closed the door. It was minus 12 degrees C at the time. Replacing tomorrow with 3rd party glass for $360 Cdn. Will see if Acura customer service covers the cost.
Just wait till your sunroof explodes at highway speed and covers you in glass. Like mine. 2019 RDX. Keep your cover closed at all times. And no, Acura didn’t cover it.
tempered glass vs safety glass.
Tesla uses safety glass. No explosions.
NHTSB needs to stop the use of tempered glass.
I think Manufacturers use it to lower weight and help with fuel economy
Just wait till your sunroof explodes at highway speed and covers you in glass. Like mine. 2019 RDX. Keep your cover closed at all times. And no, Acura didn’t cover it.
tempered glass vs safety glass.
Tesla uses safety glass. No explosions.
NHTSB needs to stop the use of tempered glass.
I think Manufacturers use it to lower weight and help with fuel economy
Lots of cars use tempered glass w/no issues.
The RDX has a defect and Acura knows this. Since even the latest models are just a slight refresh, there's no reason to believe the MY25 is immune to this!
I think this problem no longer exists for model years 22-23 and up?
its too expensive for them to recall it, they wont do it. There is also an issue with sudden limp mode, they have a fix, but no recall.
Honda quality and product support has gone downhill…
I think this problem no longer exists for model years 22-23 and up?
its too expensive for them to recall it, they wont do it. There is also an issue with sudden limp mode, they have a fix, but no recall.
Honda quality and product support has gone downhill…
Someone can correct me but isn’t Acura just replacing with the same glass? If that’s not changing, they would have to remove the undue stress caused by the chassis with extreme temperatures (which requires complete redesign of the car). Why would 2025 RDXs be immune?
Someone can correct me but isn’t Acura just replacing with the same glass? If that’s not changing, they would have to remove the undue stress caused by the chassis with extreme temperatures (which requires complete redesign of the car). Why would 2025 RDXs be immune?
I thought they updated glass build quality in later years.
Does anyone really know the reason why it's happening? Seems to just be speculation. Would be nice if Acura made a statement. I'd think you'd see a lot more if it was a structural/body design issue. But I'm speculating.....
Does anyone really know the reason why it's happening? Seems to just be speculation. Would be nice if Acura made a statement. I'd think you'd see a lot more if it was a structural/body design issue. But I'm speculating.....
Yes they said it was due to incorrect spec for the defroster but you still have people claiming it's due to the air pressure or the body structure or etc, etc, etc.
Yes they said it was due to incorrect spec for the defroster but you still have people claiming it's due to the air pressure or the body structure or etc, etc, etc.
Its still possible the glass manufacturing was updated or manufacturing issue was resolved. I think glass manufacturing is outsourced to some other company.
I dont think we see many 2022+ with broken rear glass.
Its still possible the glass manufacturing was updated or manufacturing issue was resolved. I think glass manufacturing is outsourced to some other company.
I dont think we see many 2022+ with broken rear glass.
2 things:
1) If there is a new formulation of glass, you have no choice but to change the part number to differentiate from the ones "in the wild".
2) Based on current shared stories, it takes years for the temperature cycling to finally make the rear glass area buckle. Timing tends to be just before warranty expires or shortly after. That means we should see some late 2021 to early 2022 owners chime in soon!
It has only ever happened to owners that see extreme temperatures. I would imagine Florida owners are safe (unless the car migrated from the North)!
Not true (but preponderance of failures has been largely in cold, and a lesser number in hot).
NHTSA has 7 rear hatch windows spontaneous shattering for 2022 RDX, as well as 4 sunroofs. For 2023, NHTSA has two rear windows, one in FL and one in TX.
So, the issue continues -- just takes more time or temperature cycles to fail so we don't see many so recent manufacture dates. Or maybe changes at Acura have reduced the problem.
Incidents reported on NHTSA are less than the tip of the iceberg as compared to total incident counts.
