Horrible XS header review
#1
Horrible XS header review
Ok guys, im a bit new here but now new to forums in general. Im on ls1tech and nor cal lsx.
Anyway, i was looking to buy headers and saw some decent reviews for the XS headers, which ive never heard of. But i decided to give em a shot. I ordered last night and called a few times today to ask some real general questions. After i finally got through, dude was pretty rude. After we finish talking he textes me some more rude ass shit. Anyway, horrible experience overall. I"ll post the screenshots of the messeges when i get home.
Anyway, i was looking to buy headers and saw some decent reviews for the XS headers, which ive never heard of. But i decided to give em a shot. I ordered last night and called a few times today to ask some real general questions. After i finally got through, dude was pretty rude. After we finish talking he textes me some more rude ass shit. Anyway, horrible experience overall. I"ll post the screenshots of the messeges when i get home.
#3
Moderator
iTrader: (1)
Ok guys, im a bit new here but now new to forums in general. Im on ls1tech and nor cal lsx.
Anyway, i was looking to buy headers and saw some decent reviews for the XS headers, which ive never heard of. But i decided to give em a shot. I ordered last night and called a few times today to ask some real general questions. After i finally got through, dude was pretty rude. After we finish talking he textes me some more rude ass shit. Anyway, horrible experience overall. I"ll post the screenshots of the messeges when i get home.
Anyway, i was looking to buy headers and saw some decent reviews for the XS headers, which ive never heard of. But i decided to give em a shot. I ordered last night and called a few times today to ask some real general questions. After i finally got through, dude was pretty rude. After we finish talking he textes me some more rude ass shit. Anyway, horrible experience overall. I"ll post the screenshots of the messeges when i get home.
or is this a shop? a business?
from your paragraph it really sounds like you're buying this used from someone. hope this is the case. and would explain the rudeness. and texting.
if its a business....
The following users liked this post:
justnspace (03-25-2014)
#6
2006 NBP TL MT6/ 02TL-S
I hope the product is better than the company.
however, the time to ask questions is before you place the order.
Is it too late to cancel the order and get some elsewhere?
however, the time to ask questions is before you place the order.
Is it too late to cancel the order and get some elsewhere?
#7
Maybe im Just use to summit racings 24 hour customer service and top notch quality. Either way i shouldnt have been treated that way. I'll post pics of the screenshots when im home.
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#9
rebmeM deretsigeR
Things must have gone downhill. I ordered from the site directly, and they even matched their ebay pricing too. This was years ago though. Headers are still good today, no leaks or problems at all (knocks on wood).
#11
Wish I would have read this post from user FWC in a 2012 thread.
"Post pics of what they sent you, I ordered from them back in August and had to battle out a refund cuz they sent me ebay-like crap. I lost out on shipping but got the refund as ordered by Paypal. I'm sick of stories like this back and forth with this shitty company. Hopefully they have turned their business around but I doubt it. I REALLY CAUTION ANYONE ELSE THAT WANTS TO DEAL WITH SSAUTOCHROME TO BE PREPARED FOR ANYTHING. I have since ordered DC Headers and will install them soon (I'm auto tranny so bend doesn't really affect me).
I'd like to see pics of the J-pipe they sent too, the one I got had 2 flexpipes and the headers weren't badged."
"Post pics of what they sent you, I ordered from them back in August and had to battle out a refund cuz they sent me ebay-like crap. I lost out on shipping but got the refund as ordered by Paypal. I'm sick of stories like this back and forth with this shitty company. Hopefully they have turned their business around but I doubt it. I REALLY CAUTION ANYONE ELSE THAT WANTS TO DEAL WITH SSAUTOCHROME TO BE PREPARED FOR ANYTHING. I have since ordered DC Headers and will install them soon (I'm auto tranny so bend doesn't really affect me).
I'd like to see pics of the J-pipe they sent too, the one I got had 2 flexpipes and the headers weren't badged."
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Flush02 (03-25-2014)
#13
#14
Advanced
Couldn't believe i read those responses from them. so much so that i looked at their website and saw the customer service phone number like you said and it matched. Definitely take your money elsewhere. And thanks for the heads up on their service. Im sure others will appreciate not having to go through what you went through just my
#15
Senior Moderator
Is there more to the texts than what you posted? It seems odd that the first response would be like that. Also others recently have great CS.
Where exactly did you order them through?
https://acurazine.com/forums/2g-cl-2001-2003-50/xs-power-headers-cls6-stock-solid-affordable-874589/
Where exactly did you order them through?
https://acurazine.com/forums/2g-cl-2001-2003-50/xs-power-headers-cls6-stock-solid-affordable-874589/
Sorry for the delay in my response. I will add this site to my list of forums to check multiple times a day.
I was not with the company in August when you placed your order. Please email me (xspowerj@gmail.com) with the emails and any other information you have in regards to the order, and I will go back and try to figure out what happened / why you got the responses (or lack there of) that you did.
As I said before, I understand that some of you are still skeptical as you've had or witnessed a bad experience with us in the past. I ask you to give us another chance. Please contact me directly if you need anything.
- Justin
I was not with the company in August when you placed your order. Please email me (xspowerj@gmail.com) with the emails and any other information you have in regards to the order, and I will go back and try to figure out what happened / why you got the responses (or lack there of) that you did.
As I said before, I understand that some of you are still skeptical as you've had or witnessed a bad experience with us in the past. I ask you to give us another chance. Please contact me directly if you need anything.
- Justin
I just ordered a set of these XS Power headers yesterday. I emailed them to see if they had them in stock and if a tracking number would sent to me. I got a quick reply a few hours later saying he had some in stock and it would ship right away. I'll let you guys know how everything goes for me. Hoping for a positive experience. Lol
#16
Is there more to the texts than what you posted? It seems odd that the first response would be like that. Also others recently have great CS.
Where exactly did you order them through?
https://acurazine.com/forums/showthread.php?t=874589
Where exactly did you order them through?
https://acurazine.com/forums/showthread.php?t=874589
I understand if you cant afford a secretary, but at least make an effort to answer calls or do call backs in a timely manner. But dont give your customer a bad lip because hes calling to ask a few questions.
#18
Unregistered Member
iTrader: (2)
Is there more to the texts than what you posted? It seems odd that the first response would be like that. Also others recently have great CS.
https://acurazine.com/forums/showthread.php?t=874589
https://acurazine.com/forums/showthread.php?t=874589
The following users liked this post:
Flush02 (03-26-2014)
#19
#22
#23
Ok guys i have an update. so apparently my order from them was never cancelled. it shipped out anyway. i contacted them and said i would still take the headers but only with a partial refund. the owner was cool and understanding. they refunded me $75 bucks. on top of that the douch who was talking crap to me was fired.
the headers came in today, and my OBX underdrive pulley =)
the headers are real nice. no complaints. everything turned out ok. just thought i give an update. oh...the pulley is sweet also! only 1 pound!
the headers came in today, and my OBX underdrive pulley =)
the headers are real nice. no complaints. everything turned out ok. just thought i give an update. oh...the pulley is sweet also! only 1 pound!
#24
So my mods will be: AEM cai, xs headers, custom exhaust and Pulley. it feels great with the intake and exhaust. the headers and pulley should really wake it up =)
nothing like my camaro but hey its a daily driver.
nothing like my camaro but hey its a daily driver.
#27
Advanced
Happy to see that your issue was resolved. I've heard horrible customer service stories about this company, but it looks like they're trying to fix that. Maybe I should consider coping a set before they take a turn for the worst again.
#28
Advanced
#29
Advanced
#30
So the headers are on. It was a real easy install. My converter bolts came loose really easy with a braker bar. Fitment was great. It pulls nice. I decided to return the obx pulley tho. Im a bit skeptical whether its money well spent. I feel it wont make a huge difference...so i bought two front tires instead and cross drilled slotted rotors.
I'll post pics of the car soon
I'll post pics of the car soon
Last edited by Flush02; 04-04-2014 at 03:22 PM.
#31
flush02 what tires you buy ? i have been on the fence over what tires to get for like a week pulling my hair out lol ... i'm mainly looking for good grip for the strip. willing to sacrifice some winter performance. i am looking at these 4 - hankook rs3, hankook v12 evo2, bf goodrich g-force sport comp 2, & dunlop direzza dz101 ... are any of these 4 going to be significantly better than the other 3 choices? or will all get about the same traction?
#32
06 NBP 6MT TL
flush02 what tires you buy ? i have been on the fence over what tires to get for like a week pulling my hair out lol ... i'm mainly looking for good grip for the strip. willing to sacrifice some winter performance. i am looking at these 4 - hankook rs3, hankook v12 evo2, bf goodrich g-force sport comp 2, & dunlop direzza dz101 ... are any of these 4 going to be significantly better than the other 3 choices? or will all get about the same traction?
The following users liked this post:
skwidstyle2 (04-07-2014)
#33
^^^ good point lol ... i can see now that i kinda rambled ... ill stick with "what tires did you get" for the OP & add what is the main purpose for your tires i.e. mainly dd/all weather, or more for the strip?
#34
flush02 what tires you buy ? i have been on the fence over what tires to get for like a week pulling my hair out lol ... i'm mainly looking for good grip for the strip. willing to sacrifice some winter performance. i am looking at these 4 - hankook rs3, hankook v12 evo2, bf goodrich g-force sport comp 2, & dunlop direzza dz101 ... are any of these 4 going to be significantly better than the other 3 choices? or will all get about the same traction?
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