Known Problems and Quirks
#1
Racer
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Known Problems and Quirks
In this post I have summarized most of the known problems and quirks associated with the RL. I felt this was necessary because many of the complaints have been simple user error, or lack of user knowledge.
This list was last updated on March 20th, with the added quirk that the instructions in the Driver Setup Guide for linking the keyfobs to the car are incorrect.
Please post if you have problems so that we can keep this list up-to-date.
Pete
Last Updated March 20th 2005.
Known Problems
Known Problems have been reported and confirmed by more than one user.
Known Quirks
Quirks are something that could be interpreted as a real problem, but is normal behavior (you may not like it, but it is normal)
TSB 04-028: TQI and New Model Information.
TSB 04-032: TQI of the DVD Navigation System With Voice Recognition.
TSB 05-001: Audio Unit Diagnosis.
TSB 05-005: Product Update: Front Door Speakers and Driver's MPCS Unit.
TSB 05-006: Product Update: AcuraLink Control Unit Does Not Receive Real-Time Traffic.
TSB 05-007: Product Update: PCM Software Causes Engine Shudder.
TSB 05-008: No Sound From the Audio System.
Thanks petemc for continuingly providing the necessary update
Edit by MOD rets
.2
This list was last updated on March 20th, with the added quirk that the instructions in the Driver Setup Guide for linking the keyfobs to the car are incorrect.
Please post if you have problems so that we can keep this list up-to-date.
Pete
Last Updated March 20th 2005.
Known Problems
Known Problems have been reported and confirmed by more than one user.
Known Quirks
Quirks are something that could be interpreted as a real problem, but is normal behavior (you may not like it, but it is normal)
TSB 04-028: TQI and New Model Information.
TSB 04-032: TQI of the DVD Navigation System With Voice Recognition.
TSB 05-001: Audio Unit Diagnosis.
TSB 05-005: Product Update: Front Door Speakers and Driver's MPCS Unit.
TSB 05-006: Product Update: AcuraLink Control Unit Does Not Receive Real-Time Traffic.
TSB 05-007: Product Update: PCM Software Causes Engine Shudder.
TSB 05-008: No Sound From the Audio System.
Thanks petemc for continuingly providing the necessary update
Edit by MOD rets
.2
#2
office monkey
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It’s possible to exit the car without having turned the ignition completely off. Look for the flashing green key on the dash display to confirm you have turned off the accessories (some users drained their batteries after leaving the car in accessory mode).
#3
Excellent post! Thanks for taking the time to summarize this with all the appropriate links. Mods - can this be stickied?
One thing on this point:
"The daytime running light warning “DRL OFF” displays until transmission is moved into a gear."
I believe releasing the parking brake also will clear the "DRL OFF" msg even if the tranny is still in gear. It is a most confusing message as it makes you think there's something wrong when it's all "working as designed". I suppose it's a good msg as confirmation when you need to sit somewhere for a while with the motor running (like for us folks in colder climates) and don't want your lights shining into somebody's house or whatnot.
One thing on this point:
"The daytime running light warning “DRL OFF” displays until transmission is moved into a gear."
I believe releasing the parking brake also will clear the "DRL OFF" msg even if the tranny is still in gear. It is a most confusing message as it makes you think there's something wrong when it's all "working as designed". I suppose it's a good msg as confirmation when you need to sit somewhere for a while with the motor running (like for us folks in colder climates) and don't want your lights shining into somebody's house or whatnot.
#4
Add to this list :
1. There is a warning bell when opening the driver's door with headlight switch at "Auto".
2. "SH-AWD" warning comes on when the car is experiencing other seemingly unrelated issues.
1. There is a warning bell when opening the driver's door with headlight switch at "Auto".
2. "SH-AWD" warning comes on when the car is experiencing other seemingly unrelated issues.
#5
Ever since the "update", I've been experiencing two problems:
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
#6
Moderator Alumnus
Thanks petemc's hardworking to collect them together. I'll stick this and make an necessary update in the future while consulting with him and other 2G RL'rs.
#7
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While I am sure that everyone is telling the truth on their problems (why lie?), I think it is important to determine if the reported problem is a general problem that multiple people are having before we add it to the list....something along the lines of a "seconder".
Anyone else got thoughts on how we can keep this a "clean" list in this way...maybe we need to have a "Potential Problems" list as well???
Thoughts, ideas, comments?
Pete
Anyone else got thoughts on how we can keep this a "clean" list in this way...maybe we need to have a "Potential Problems" list as well???
Thoughts, ideas, comments?
Pete
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#8
Racer
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Yeah Rob, I kinda agree with you, but my purpose behind the quirks was to try to educate new RL owners on "normal" and "strange" behavior. I have seen many posts about dead batteries that seem to be possibly caused by this, so I just thought it would be good to warn others.
Karl, thanks for the compliment. Can you double check this when you get the chance...I just tried it but since it's nighttime the lights came on automatically which supresses the "DRL OFF" message. I know that moderator will update the post if you can confirm it....thanks.
AcuraRLBlue, I think the warning bell is a good one, can you elaborate more on when the SH-AWD warning message shows, I haven't seen that one
SoCalCarDude, do you know if these problems are also reported by other RL owners?
Great input guys, the moderator needs help in keeping this post up-to-date
Pete
Karl, thanks for the compliment. Can you double check this when you get the chance...I just tried it but since it's nighttime the lights came on automatically which supresses the "DRL OFF" message. I know that moderator will update the post if you can confirm it....thanks.
AcuraRLBlue, I think the warning bell is a good one, can you elaborate more on when the SH-AWD warning message shows, I haven't seen that one
SoCalCarDude, do you know if these problems are also reported by other RL owners?
Great input guys, the moderator needs help in keeping this post up-to-date
Pete
#9
Originally Posted by SoCalCarDude
Ever since the "update", I've been experiencing two problems:
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
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CampusGenius (12-13-2021)
#10
Instructor
Originally Posted by SoCalCarDude
Ever since the "update", I've been experiencing two problems:
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
I too have experienced this "door lock" nuance but have yet to encounter the sideview mirror problem...BTW, the "Known Problems and Quirks" Thread is an excellent idea! Thanks Petemc for a superb initiative...we really appreciate your efforts and contributions to this forum...
#11
Originally Posted by petemc
Karl, thanks for the compliment. Can you double check this when you get the chance...I just tried it but since it's nighttime the lights came on automatically which supresses the "DRL OFF" message. I know that moderator will update the post if you can confirm it....thanks.
Pete
As to the note about turning off the ignition switch and it being like all other cars (Rob L) . . . well, yes and no. Sure there's multiple detent positions to traverse just like most other ignition switches but I've never had any that required me to also depress the switch while twisting it. It's a quick learn for the RL owner but the more casual driver (valet, for example) is easily going to fall into this trap. Of course valets probably aren't reading this forum. That's why it's a good idea to mention it to whoever takes your car so you don't leave your dinner to find a car with a dead battery.
#12
AcuraRLBlue, I think the warning bell is a good one, can you elaborate more on when the SH-AWD warning message shows, I haven't seen that one
Another RL'er, twentworth22, also reported a similar warning in his RL.
#14
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Yeah I 3rd, 4th, whatever the waring chime for the auto headlights. It is a silly quirk.
How about the brakes squeaking so much during start-up in the cold/wet (or as I have read humid) weather. Not a problem but again, another quirk.
How about the brakes squeaking so much during start-up in the cold/wet (or as I have read humid) weather. Not a problem but again, another quirk.
#16
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Guys,
Just so you know, the moderator has agreed to help look after this thread and keep the initial post updated, but he is a bit busy, so bear with him until he gets some time.
Cheers
Pete
Just so you know, the moderator has agreed to help look after this thread and keep the initial post updated, but he is a bit busy, so bear with him until he gets some time.
Cheers
Pete
#17
Does anyone else have a problem with the front seat headrests not staying locked in a vertical position? My don't lock once elevated from the lowest position.
On the other hand, the rattle from the plastic trim by the windshield is gone today. The temperature is a bit warmer today, and the plastic is firm and dosn't pop when I pressed on it. It was popping in the last few days as I was searching for the source of a rattle coming from the passenger's side.
On the other hand, the rattle from the plastic trim by the windshield is gone today. The temperature is a bit warmer today, and the plastic is firm and dosn't pop when I pressed on it. It was popping in the last few days as I was searching for the source of a rattle coming from the passenger's side.
#18
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As to the note about turning off the ignition switch and it being like all other cars (Rob L) . . . well, yes and no. Sure there's multiple detent positions to traverse just like most other ignition switches but I've never had any that required me to also depress the switch while twisting it. It's a quick learn for the RL owner but the more casual driver (valet, for example) is easily going to fall into this trap. Of course valets probably aren't reading this forum. That's why it's a good idea to mention it to whoever takes your car so you don't leave your dinner to find a car with a dead battery.
I honestly have no clue how anyone can have a problem with the switch in the car but apparently some do....
Oh and I noticed the NAV screen starting up dim "quirk"....that is simply the way the technology works when it is cold and is hardly a quirk.
#19
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Rob,
It is going to be really tough to get everyone to agree on what is a quirk, and what could be considered as just-the-way-things-work-so-get-used-to-it.
My quirkiness test was to ask the question "Could someone interpret this behavior as a real problem?". If the answer was yes, then I thought it best to include the behavior in the list. The value of the list is that people can check out if they have something to worry about, or just normal behavior.
In the case of the dim screen at startup, someone could interpret this as a real problem. And, I disagree that this is the way the technology works, LCD screens do not always start off dim on power up. Under these arguments, it should make the list.
On the ignition switch, even Acura sent mail, so that's got to highlight it as a real oddity that people should watch out for. For what it's worth, I agree with you, I cannot fathom how it is an issue, but obviously it is.
Pete
It is going to be really tough to get everyone to agree on what is a quirk, and what could be considered as just-the-way-things-work-so-get-used-to-it.
My quirkiness test was to ask the question "Could someone interpret this behavior as a real problem?". If the answer was yes, then I thought it best to include the behavior in the list. The value of the list is that people can check out if they have something to worry about, or just normal behavior.
In the case of the dim screen at startup, someone could interpret this as a real problem. And, I disagree that this is the way the technology works, LCD screens do not always start off dim on power up. Under these arguments, it should make the list.
On the ignition switch, even Acura sent mail, so that's got to highlight it as a real oddity that people should watch out for. For what it's worth, I agree with you, I cannot fathom how it is an issue, but obviously it is.
Pete
#20
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Originally Posted by petemc
In the case of the dim screen at startup, someone could interpret this as a real problem. And, I disagree that this is the way the technology works, LCD screens do not always start off dim on power up. Under these arguments, it should make the list.
Pete
Pete
#21
Moderator Alumnus
Originally Posted by sfintel
The dim screen is not a quirk...
BTW, I'll try to update the 1st post these days.
#22
The dim screen isn't strictly temperature-related, though. Last week it stayed dim for a half hour after cold start. Several hours later, with same ambient temp, it reached operational brightness in a couple of minutes.
#23
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Originally Posted by mungoac
The dim screen isn't strictly temperature-related, though. Last week it stayed dim for a half hour after cold start. Several hours later, with same ambient temp, it reached operational brightness in a couple of minutes.
#24
The suggestion is good. The light was on auto but the two situations were during daylight hours. No settings were changed. The problem has not recurred, however. Thanks for the suggestion.
#25
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Originally Posted by AcuraRLBlue
Add to this list :
1. There is a warning bell when opening the driver's door with headlight switch at "Auto".
2. "SH-AWD" warning comes on when the car is experiencing other seemingly unrelated issues.
1. There is a warning bell when opening the driver's door with headlight switch at "Auto".
2. "SH-AWD" warning comes on when the car is experiencing other seemingly unrelated issues.
The warning sound still occurs with an Auto feature??? I thought that would go way. With my TL I hate that sound but that is the only way the auto off feature works.
Do your lights shut off if you leave the light switch in the parking or headlight settings?
#26
Glad I'm not the only one
Originally Posted by SoCalCarDude
Ever since the "update", I've been experiencing two problems:
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
#27
Instructor
In addition, I think that after the update, a new quirk is that the XM Radio information, artist, song title, and on the baseball and basketball stations, the game information, is taking a long time to update. On my home XM unit, the info changes almost immediately, but it can take a minute or longer in the car.
Is anyone else having this problem? I saw some mention of it in the Acura Update thread but thoght I would add it here as well.
Is anyone else having this problem? I saw some mention of it in the Acura Update thread but thoght I would add it here as well.
#28
Instructor
Originally Posted by Gator5000e
In addition, I think that after the update, a new quirk is that the XM Radio information, artist, song title, and on the baseball and basketball stations, the game information, is taking a long time to update. On my home XM unit, the info changes almost immediately, but it can take a minute or longer in the car.
Is anyone else having this problem? I saw some mention of it in the Acura Update thread but thoght I would add it here as well.
Is anyone else having this problem? I saw some mention of it in the Acura Update thread but thoght I would add it here as well.
Yes, I've noticed that the XM information update takes substatially longer than it did prior to the update. Acura/XM should be notified of this anomaly -
#29
Originally Posted by SoCalCarDude
Ever since the "update", I've been experiencing two problems:
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
1. The doors will attempt to automatically lock themselves while the car is running after it has already locked the doors the first time and the interval of the subsequent attempts are totally random.
2. The passenger sideview mirror doesn't always return to its original position after the car is removed from REVERSE.
Go to page 95 in the owner's manual and change the auto door lock feature to lock with " shift from park". Drive a little while on the freeway then pull over to a shoulder and reset it back to "lock with vhe speed".
After doing this, it has not happened again today (the attempt to auto lock)
Hopefully this acts as a reset for the actuaters. The update did require replacing something in the door handle(s).
P.S.
Will have to observe the side mirror tomorrow also.
Good luck (to both of us)
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jfprl (08-05-2011)
#31
Instructor
I called Acura regarding the door lock issue and the XM info delay issue. The CS rep had heard from one owner before me about the re-locking issue. He had not heard anyone complain about the XMM info refresh issue. He said he would report the XM issue but if anyone else is having this problem, please call Acura customer service to let them know about it so they can investigate. It does not take too long. If enough complain, maybe a fix can be administered. Thanks.
#32
Originally Posted by medrxman
I just had the update done and have the same problem with the door automatically recycling again. Called the dealer and of course they were not aware of this. This is what I did today and so far it seemed to work.
Go to page 95 in the owner's manual and change the auto door lock feature to lock with " shift from park". Drive a little while on the freeway then pull over to a shoulder and reset it back to "lock with vhe speed".
After doing this, it has not happened again today (the attempt to auto lock)
Hopefully this acts as a reset for the actuaters. The update did require replacing something in the door handle(s).
P.S.
Will have to observe the side mirror tomorrow also.
Good luck (to both of us)
Go to page 95 in the owner's manual and change the auto door lock feature to lock with " shift from park". Drive a little while on the freeway then pull over to a shoulder and reset it back to "lock with vhe speed".
After doing this, it has not happened again today (the attempt to auto lock)
Hopefully this acts as a reset for the actuaters. The update did require replacing something in the door handle(s).
P.S.
Will have to observe the side mirror tomorrow also.
Good luck (to both of us)
#33
Originally Posted by medrxman
DID NOT WORK...DOORS STILL TRY TO LOCK AGAIN..Hopefully enough people will call CS and complain and get the issue resolved.
#34
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Main Sticky Updated March 11th 2005
Guys,
The main stickie has been updated. I think all of the information is correct.
A couple of the reported problems didn't seem to be confirmed elsewhere (AcuraRLBlue's SH-AWD message for example). If anyone else can report they are seeing the same thing, please confirm this so we can post it as a known problem.
Cheers
Pete
The main stickie has been updated. I think all of the information is correct.
A couple of the reported problems didn't seem to be confirmed elsewhere (AcuraRLBlue's SH-AWD message for example). If anyone else can report they are seeing the same thing, please confirm this so we can post it as a known problem.
Cheers
Pete
#35
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Regarding the Nav brightness issue, some people may not be completely reading the symptoms I've experienced. On startup (even in cold weather), the screen is bright .. No problemz what so ever. The trouble in nav brightness occurs when I exit the garage (unheated) and the ambient light changes (brighter, direct sunlight) ... Then the nav immediately goes very dark and may take upwardz of 15 mins to return to "normal".
Another nav brightness quirk I never mentioned before is as follows:
When semi-dark outside and the headlights in the AUTO mode, the nav will initially display perfectly clear (night mode) right from the beginning. During my commute to work (about 45 mins) the sunlight was getting brighter & brighter ... But the nav was getting darker & darker. Just before it got to the point when the headlights automatically turned off, the nav was so dark I could barely make out any roads or text.
I've been told the nav screen should adjust to ambient lighting conditions ... It doesn't appear to function correctly for me. My dealer has compared my RL to two others at the dealership ... The nav screen brightness has been similar, so according to them, itz "normal". I guess I may just need to live with it ...
Another nav brightness quirk I never mentioned before is as follows:
When semi-dark outside and the headlights in the AUTO mode, the nav will initially display perfectly clear (night mode) right from the beginning. During my commute to work (about 45 mins) the sunlight was getting brighter & brighter ... But the nav was getting darker & darker. Just before it got to the point when the headlights automatically turned off, the nav was so dark I could barely make out any roads or text.
I've been told the nav screen should adjust to ambient lighting conditions ... It doesn't appear to function correctly for me. My dealer has compared my RL to two others at the dealership ... The nav screen brightness has been similar, so according to them, itz "normal". I guess I may just need to live with it ...
#36
Originally Posted by petemc
Guys,
The main stickie has been updated. I think all of the information is correct.
A couple of the reported problems didn't seem to be confirmed elsewhere (AcuraRLBlue's SH-AWD message for example). If anyone else can report they are seeing the same thing, please confirm this so we can post it as a known problem.
Cheers
Pete
The main stickie has been updated. I think all of the information is correct.
A couple of the reported problems didn't seem to be confirmed elsewhere (AcuraRLBlue's SH-AWD message for example). If anyone else can report they are seeing the same thing, please confirm this so we can post it as a known problem.
Cheers
Pete
#37
Racer
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AcuraRLBlue,
Didn't mean to doubt your problem, I guess that you have shown multiple owners with the same issue, I will work with the moderator to get it added to the known problems list.
Did your dealer have any other comments on it?
Pete
Didn't mean to doubt your problem, I guess that you have shown multiple owners with the same issue, I will work with the moderator to get it added to the known problems list.
Did your dealer have any other comments on it?
Pete
#38
Originally Posted by petemc
AcuraRLBlue,
Didn't mean to doubt your problem, I guess that you have shown multiple owners with the same issue, I will work with the moderator to get it added to the known problems list.
Did your dealer have any other comments on it?
Pete
Didn't mean to doubt your problem, I guess that you have shown multiple owners with the same issue, I will work with the moderator to get it added to the known problems list.
Did your dealer have any other comments on it?
Pete
If this proved to be only affecting a few early owners, then it could likely be the result of some software undate that Acura did to prevent this warning from coming up, or that my car did have a problem with the SH-AWD.
I do believe it is likely that some warning messages in this car could be triggered due to something seemingly unrelated. I was running low on gas yesterday and the low gas warning came up. At the same time, the adaptive front lighting warning also came up even thought it was working fine.
#39
Originally Posted by petemc
AcuraRLBlue,
Didn't mean to doubt your problem, I guess that you have shown multiple owners with the same issue, I will work with the moderator to get it added to the known problems list.
Did your dealer have any other comments on it?
Pete
Didn't mean to doubt your problem, I guess that you have shown multiple owners with the same issue, I will work with the moderator to get it added to the known problems list.
Did your dealer have any other comments on it?
Pete
I don't know exactly what to take from this. May be some auto mechanics on this forum could comment on this.
#40
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Windows not going up/down all the way
I recently had the recall work done, and now I get the random door locks, mirror not returning to normal position after reverse, and... once in a while when I press the window up/down they stop and dont' go all the way up or down (yes I press/pull the button far enough).
Anyone else using their windows after having the recall work done?
Anyone else using their windows after having the recall work done?