SIRI Eyes Free... it will be mine....
11-29-2013, 07:57 AM
#1
OG
Thread Starter
SIRI Eyes Free... it will be mine....
So i check the other Siri eyes free thread basically daily since we grabbed our 2014... wednesday i see the update from the HondaNews page
http://www.honda.com/newsandviews/ar...ura&id=7489-en
So immediately I call one dealership... no clue about it...
So i call a SECOND dealership ... also.. no clue about it BUT i have an appt at the 2nd one wednesday 12.4.13 to get the factory auto start installed so i get the manager of parts on & the manager of service. I show them the press release and they are all amazed....
All i want is them to add it to my appt AND give me the price (if any) for the service...
So they tell me they'll call me back.... it's now Friday (no call back yet)
I proceed to Tweet to Acura Client Care about how the dealers all suck that NOBODY knows about this yet , i get contacted by a nice rep that said if no response is gotten by monday the 2nd he'll call the dealer personally.
SO i'm hoping that on 12.4.13 i can post up the update for everyone AND the pricing if any.
Hope you guys don't have the shitshow which is service just to get these answers!
Wish me luck
-Mike
http://www.honda.com/newsandviews/ar...ura&id=7489-en
So immediately I call one dealership... no clue about it...
So i call a SECOND dealership ... also.. no clue about it BUT i have an appt at the 2nd one wednesday 12.4.13 to get the factory auto start installed so i get the manager of parts on & the manager of service. I show them the press release and they are all amazed....
All i want is them to add it to my appt AND give me the price (if any) for the service...
So they tell me they'll call me back.... it's now Friday (no call back yet)
I proceed to Tweet to Acura Client Care about how the dealers all suck that NOBODY knows about this yet , i get contacted by a nice rep that said if no response is gotten by monday the 2nd he'll call the dealer personally.
SO i'm hoping that on 12.4.13 i can post up the update for everyone AND the pricing if any.
Hope you guys don't have the shitshow which is service just to get these answers!
Wish me luck
-Mike
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BlackDogRDX (11-29-2013),
ESteid (12-17-2013)
11-29-2013, 09:03 AM
#2
Instructor
Thanks for the update. It's been a ridiculously long process to essentially get Honda to link a button on the steering wheel to the Siri button. When you get a price, let us know. I'd definitely do it for $100 but any more than that is excessive.
11-29-2013, 04:07 PM
#3
Intermediate
I had the same experience. Now waiting for the service manager to call me back with info. I had to send him a link to the press release. They kept wanting me to talk with a Sales guy on how to use Handsfree.
11-29-2013, 04:18 PM
#4
AcurAdmirer
Does this mean we'll be able to enter destinations in a single "string" like we do with SIRI? (I.E, street address and city and state all at once instead of separately?)
That would be SUCH a huge help!
That would be SUCH a huge help!
11-29-2013, 04:44 PM
#5
AcurAdmirer
To answer my own question, I guess it does work like I described, since it is using the phone for navigation. I'm waiting for the voice recognition in cars to operate like my iPhone's VR, so I can use the car's nav system, but enter addresses as easily (and normally) as I do with my phone.
The phone's nav system will work for lots of things, but when you don't have a good cell signal, etc., it won't.
The phone's nav system will work for lots of things, but when you don't have a good cell signal, etc., it won't.
12-03-2013, 07:33 AM
#6
OG
Thread Starter
Nobody ever called me...
So i DM'd the Acura client service twitter and spoke to a super nice rep on Wednesday night before thanksgiving who said if noone contacted me he would reach out to the dealer on Monday (yesterday) which he did.
He told me yesterday that someone from the dealership would contact me by noon today.
They JUST called and confirmed i'll be updated in the morning AND i asked for a price... rep said ummm put me on hold and then came back saying its Free. Now i don't know if its free because they were contacted by ACURA or whatever BUT i'll post pix and video tomorrow if you guys want.
ALSO i'd like you to keep in mind that the press release on acura says its ONLY for 2013 RDX (no +) after the 13 BUT i have a 14 and they're doing it so once i'm completed and on the road i'll let you guys know if i have any issues!
-Mike
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12-03-2013, 12:09 PM
#8
Just called around here too and one dealership said there will be a charge but it will be available in a week or two, while the other one said it will be a quick, free update but not available until mid-January. One of them also said the only info they've gotten is from the press release too, so in a way it's hard to fault the dealerships' lack of information since it doesn't seem like Honda is going out of their way to inform their own dealerships as to what's happening.
12-03-2013, 09:27 PM
#9
My dealer told me it is free, BUT I need to come in during the morning during the week, but their techs in the evenings and on Saturday don't have the skills to do the update.
Sounds strange to me???
Sounds strange to me???
12-03-2013, 09:55 PM
#10
OG
Thread Starter
Most wont do recall, accessory or updates on a sat.
Locally dealers arent even open sundays!
If you bitch enough ( or complain to acura corp) they'll do it
12-04-2013, 02:20 PM
#11
OG
Thread Starter
Ok ... today i went to Acura at 7:30 for my Siri eyes free and my auto start install... everything was super smooth.
Rep took my keys, got me a loaner with Navi as requested and she noted that the Siri cost would be $0.00...
Fast forward to about 1pm, i get a call from the dealer saying that the Autostart is completed BUT they couldn't do the Siri since the dealer didn't get the connector tool that is used to upgrade the navi
So i'm #1 on the list when it arrives to get it put in, very upset BUT when i got there they knocked off like $90 off the autostart
The story continues.....
Rep took my keys, got me a loaner with Navi as requested and she noted that the Siri cost would be $0.00...
Fast forward to about 1pm, i get a call from the dealer saying that the Autostart is completed BUT they couldn't do the Siri since the dealer didn't get the connector tool that is used to upgrade the navi
So i'm #1 on the list when it arrives to get it put in, very upset BUT when i got there they knocked off like $90 off the autostart
The story continues.....
12-05-2013, 07:17 AM
#12
4th Gear
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Just had it done free at my Dealer. nothing special at all. just lets you use the voice control button for siri. the navigation functions are all handled by the phone and not the on board navi and you still have to unlock the phone for a lot of things. my car was the first at this dealer. they had to upgrade all their equipment to do the install.
12-05-2013, 11:52 AM
#15
A guy on the Accord forums was able to self-install. I'm going to get the 1 day membership on my next day off and see if the Acura download is there as well.
Success! I was able to self install it using the 1 Day HDS membership from the Honda site.
A few tips:
- If you are going to do this start early. It took me almost 3 hours to download and install the software then flash it to my car. and you only get a 24 hour pass then you have to pay again
- Make sure you are using XP, Vista, or Win 7 . I tried Win 8.1 and it didn't work
- I used Bootcamp and my Macbooc Air's Bluetooth adapter so I would imagine any bluetooth adapter would work
- I had to pair my phone to my car again after the update ( this nearly gave me a heart atack when it didn't pair
- I did not connect my battery to a charger and it was fine
- Print out the PDF and read the instructions closely. I had to re-flash a second time because of this
- I was on firmware version 1, there was about 17 updates and the flashing took about 30 minutes
- Make sure you have at least 10GB free on your hard drive. This installs other applications that you don't need. The files are massive and you need at least 6GB free if not more
The honda site with the download is here:
https://techinfo.honda.com/rjanisis/logon.asp
I obviously don't guarantee this for anyone else, but it worked like a charm for me.
I will stick around here for a few more days if anyone has any questions. Part of the reason I was comfortable doing this is I work in high level IT and was comfortable with the software and the firmware update process.
A few tips:
- If you are going to do this start early. It took me almost 3 hours to download and install the software then flash it to my car. and you only get a 24 hour pass then you have to pay again
- Make sure you are using XP, Vista, or Win 7 . I tried Win 8.1 and it didn't work
- I used Bootcamp and my Macbooc Air's Bluetooth adapter so I would imagine any bluetooth adapter would work
- I had to pair my phone to my car again after the update ( this nearly gave me a heart atack when it didn't pair
- I did not connect my battery to a charger and it was fine
- Print out the PDF and read the instructions closely. I had to re-flash a second time because of this
- I was on firmware version 1, there was about 17 updates and the flashing took about 30 minutes
- Make sure you have at least 10GB free on your hard drive. This installs other applications that you don't need. The files are massive and you need at least 6GB free if not more
The honda site with the download is here:
https://techinfo.honda.com/rjanisis/logon.asp
I obviously don't guarantee this for anyone else, but it worked like a charm for me.
I will stick around here for a few more days if anyone has any questions. Part of the reason I was comfortable doing this is I work in high level IT and was comfortable with the software and the firmware update process.
12-06-2013, 12:44 AM
#16
4th Gear
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will have to play with it tomorrow morning as i drive to work. will update. my receipt says "free because customer purchased vehicle here" so i think ideally your original dealer would be the place to look to try to get a free upgrade. i mean it's nothing special, but if it's free, why not?
12-08-2013, 06:45 AM
#17
From what I gather this is currently only available for USA models.
If you ask your dealer for the Siri Eyes Free software
update and they are like WTF you can educate them.
Refer them to:
Accessory Installation Instructions
Publications No. BII 50045
If they want to charge you for it and one of the problems in Service Bulletin 12-034 or 13-030 applies to you request that it is included under the warranty since the only difference in the required procedure for Updating Programmable HFL (HFT) Control Units (See Service Bulletin 12-032) is for the technician including Siri in the Options during the update. It costs the dealer nothing more and only takes the technician a few extra seconds.
If you are thinking of doing it yourself read through the Accord thread for some enlightenment:
http://www.driveaccord.net/forums/sh...d.php?t=149970
If you are ready to do it yourself buy a 1-day HDS Membership from Honda eStore for $10. (Click on Subscribe under ServiceExpress, then click HDS Standard Diagnostic Software after): https://techinfo.honda.com/rjanisis/logon.asp
Current versions of the Acura documents I referenced are attached PDF's. Good luck.
If you ask your dealer for the Siri Eyes Free software
update and they are like WTF you can educate them.
Refer them to:
Accessory Installation Instructions
Publications No. BII 50045
If they want to charge you for it and one of the problems in Service Bulletin 12-034 or 13-030 applies to you request that it is included under the warranty since the only difference in the required procedure for Updating Programmable HFL (HFT) Control Units (See Service Bulletin 12-032) is for the technician including Siri in the Options during the update. It costs the dealer nothing more and only takes the technician a few extra seconds.
If you are thinking of doing it yourself read through the Accord thread for some enlightenment:
http://www.driveaccord.net/forums/sh...d.php?t=149970
If you are ready to do it yourself buy a 1-day HDS Membership from Honda eStore for $10. (Click on Subscribe under ServiceExpress, then click HDS Standard Diagnostic Software after): https://techinfo.honda.com/rjanisis/logon.asp
Current versions of the Acura documents I referenced are attached PDF's. Good luck.
12-08-2013, 11:41 AM
#18
So I chose to do this myself - paid the $10. The procedure is pretty straight forward and well documented in pdf instruction manual.
For me the big scare happened while i was sitting in my car and updating. The nav screen told me the update had failed and it started throwing errors up on the diagnostic screen. I was figuring out how to reset the system without turning off the car, when i noticed that my laptop showed that it was still updating and the progress bar was still moving. I just waited patiently and it finished, without any additional drama. Tested it out, and it works as expected.
For me the big scare happened while i was sitting in my car and updating. The nav screen told me the update had failed and it started throwing errors up on the diagnostic screen. I was figuring out how to reset the system without turning off the car, when i noticed that my laptop showed that it was still updating and the progress bar was still moving. I just waited patiently and it finished, without any additional drama. Tested it out, and it works as expected.
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12-09-2013, 07:54 PM
#19
Intermediate
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anybody have a video or review of the acura siri eyes free in action? About to pull the trigger on a 2014 rdx and wondering if its worth it to make them throw in the update just in case its not free.
12-11-2013, 08:23 AM
#21
OG
Thread Starter
Called the dealer since i never heard back from them and the guy that was supposed to call me QUIT.
So i spoke to the manager & saturday FINALLY
Siri, 2nd fob for autostart and installing running boards will be done
Worst experience with service/parts depts EVER.
So i spoke to the manager & saturday FINALLY
Siri, 2nd fob for autostart and installing running boards will be done
Worst experience with service/parts depts EVER.
12-14-2013, 11:58 PM
#23
Intermediate
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Darn, my dealer said they didn't have the update available yet. Although they said they had one on a test car and they were having issues. Anyone have it and have feedback?
At least they discounted the purchase price a bit.
At least they discounted the purchase price a bit.
12-15-2013, 12:47 PM
#24
AcurAdmirer
12-15-2013, 12:58 PM
#25
In to see if it worked.
12-16-2013, 08:11 AM
#26
OG
Thread Starter
Went saturday at 8am... didn't leave till 1pm and still no siri lol
Manager said their computers were locked from bluetooth so
BUT they waived the install of my running boards & my 2nd keyfob for our factory autostart , so i saved about $200.
I was patient and nice, nasty customers came in all day while i sat there.
Manager said he'll call me this week but i doubt i'll be going back until january, working all week & going away for xmas.
But the cost for the upgrade should be $0 if your dealer is charging you , call others.
Manager said their computers were locked from bluetooth so
BUT they waived the install of my running boards & my 2nd keyfob for our factory autostart , so i saved about $200.
I was patient and nice, nasty customers came in all day while i sat there.
Manager said he'll call me this week but i doubt i'll be going back until january, working all week & going away for xmas.
But the cost for the upgrade should be $0 if your dealer is charging you , call others.
12-17-2013, 02:24 PM
#27
I picked up a new RDX yesterday and, at least for me, Siri was installed at no charge. It (she?) rocks. Press the talk button to talk to the car, press-and-hold to roll over to Siri.
I've never been a big Siri user but one day in the car may convert me. I told her to check my email and she read back the From & Subject of the last 3 emails and asked if I wanted to hear any of them in full - the best thing since hands-free dialing...
Am really impressed with everything about the RDX, except for maybe the mushy steering, and the Siri thing was just an unexpected and very nice add-on...
If you have the right vehicle, you want this...
I've never been a big Siri user but one day in the car may convert me. I told her to check my email and she read back the From & Subject of the last 3 emails and asked if I wanted to hear any of them in full - the best thing since hands-free dialing...
Am really impressed with everything about the RDX, except for maybe the mushy steering, and the Siri thing was just an unexpected and very nice add-on...
If you have the right vehicle, you want this...
12-18-2013, 01:12 AM
#29
12-19-2013, 02:15 PM
#30
I picked up a new RDX yesterday and, at least for me, Siri was installed at no charge. It (she?) rocks. Press the talk button to talk to the car, press-and-hold to roll over to Siri.
I've never been a big Siri user but one day in the car may convert me. I told her to check my email and she read back the From & Subject of the last 3 emails and asked if I wanted to hear any of them in full - the best thing since hands-free dialing...
Am really impressed with everything about the RDX, except for maybe the mushy steering, and the Siri thing was just an unexpected and very nice add-on...
If you have the right vehicle, you want this...
I've never been a big Siri user but one day in the car may convert me. I told her to check my email and she read back the From & Subject of the last 3 emails and asked if I wanted to hear any of them in full - the best thing since hands-free dialing...
Am really impressed with everything about the RDX, except for maybe the mushy steering, and the Siri thing was just an unexpected and very nice add-on...
If you have the right vehicle, you want this...
http://owners.honda.com/hondalink
12-20-2013, 08:41 AM
#31
The Hondalink system is a whole different system than the Siri Eyes Free the RDX gets. Hondalink is Honda's own system that uses certain feedback from a smartphone to get the info it wants to show on screen / read to you.
SEF is kinda the inverse in that it only adds the functionality of using a button on the steering wheel to activate Siri on your phone. At that point it's no different than holding down the button on your phone to do the same thing - all functionality is dictated by the phone. You can do more with Siri as opposed to Hondalink, but it won't show much on screen as it's still basically only channeling Siri audio through your speakers.
SEF is kinda the inverse in that it only adds the functionality of using a button on the steering wheel to activate Siri on your phone. At that point it's no different than holding down the button on your phone to do the same thing - all functionality is dictated by the phone. You can do more with Siri as opposed to Hondalink, but it won't show much on screen as it's still basically only channeling Siri audio through your speakers.
12-21-2013, 12:26 PM
#32
Just had my first A1 service done at the dealership and asked them about the siri eyes free but they said its not available yet though they already heard about it.. We got our black 2014 awd tech package 3 months ago and everything seems to be working well with this car..
12-22-2013, 10:33 AM
#34
Instructor
This sums up my feelings as well re. iOS & backwards availability, however I am not quite as optimistic as to it's arrival on the next gen. That said, I have no problem w/ eating some crow here, if so will someone pass me some Tabasco or salsa?
Last edited by RDXinNETX; 12-22-2013 at 10:39 AM.
12-22-2013, 03:46 PM
#35
I self-updated today on the Honda Accord and our RDX. I feel like I got a little more bang for my $10 bucks :L. I only tested checking the weather and posting to Facebook, neither that I would probably ever do, but both performed well. I imagine as Siri improves, so will this feature on our cars. The update took about 30 minutes on each vehicle. Another 30-45 minutes to download and install the softwares to my Windows 7 Parallels load on a 13" MacBook Pro
12-22-2013, 09:17 PM
#36
AcurAdmirer
So, for those of us who don't have it yet, can you give us a description of the features? I have an iPhone 5 and use Siri a good bit, but I don't understand what it will do for me in the vehicle.
12-22-2013, 10:43 PM
#37
It just seems to activate siri from the handsfree button on the vehicle. My favorite thing about it was being able to draft and send a text message without taking my hands off the steering wheel. You can request navigation directions but audio prompts from maps will not interrupt the audio device quickly enough, so the first bit is parsed.
12-23-2013, 08:22 AM
#38
Instructor
12-23-2013, 11:49 AM
#39
Did my diy last night but i was disconnected during flashing of the siri update, when in tried to reconnect, the navi screen showed a different name and pin code for the connection and it wont show up in the hfl program on my laptop instead the last connection is the one that appeared. Aborted the process a few times by turning off the ignition, luckily nothing happened with the navi as everything is working well. It was already late so ill just try it again tonight before my 24hrs pass expired.. Im using windows 7 through vmware on my mac air so im not sure if theres a compatibility issues..
12-23-2013, 09:26 PM
#40
I installed their software in the virtual machine's windows environment. I believe it does require windows (I didn't see any mac software). With Parallels, you just need to attach your bluetooth adapter to the Windows environment using the "devices" menu. The bluetooth adapter doesn't install properly but this can be remedied by following the article on the Parallels support site. I'll find the link if you can't find it.