Need hep with computer glitch

Thread Tools
 
Search this Thread
 
Old 11-10-2016, 08:20 AM
  #1  
Cruisin'
Thread Starter
 
david.keller's Avatar
 
Join Date: Nov 2016
Age: 56
Posts: 17
Received 4 Likes on 3 Posts
Need hep with computer glitch

I own 2017 RDX Elite. This is happened already twice. Both times after I disconnect from call, the lower screen will show “Mute” message and audio system becomes disables (no sound and you cannot navigate or select source or station, just what you see on the screen). Phone system is not operational as well. This obviously happened while I was driving, so when I arrived home, I turned car engine off and on, but screen came back to “Mute” again. Luckily in both cases system was ok next morning. This looks like computer glitch to me.

Needles to say, I have scanned owner manual but couldn’t find anything explains this situation.
Attached Thumbnails Need hep with computer glitch-wp_20161108_18_39_44_pro.jpg  
Old 11-10-2016, 08:26 AM
  #2  
Senior Moderator
 
thoiboi's Avatar
 
Join Date: Apr 2010
Location: SoCal, CA
Posts: 46,936
Received 8,612 Likes on 6,651 Posts
Delete your Bluetooth phone and re-pair
Old 11-10-2016, 08:59 AM
  #3  
Pro
 
chickdr's Avatar
 
Join Date: Apr 2007
Location: Atlanta, GA
Age: 55
Posts: 639
Likes: 0
Received 56 Likes on 49 Posts
You also may need a new nav/ent system. I have heard of them being defective out of the factory.
The following users liked this post:
justnspace (11-10-2016)
Old 11-10-2016, 09:04 AM
  #4  
Moderator
iTrader: (1)
 
justnspace's Avatar
 
Join Date: Feb 2010
Posts: 86,295
Received 16,260 Likes on 11,971 Posts
^maybe a visit to the dealer is warranted?
Old 11-10-2016, 11:03 AM
  #5  
Cruisin'
Thread Starter
 
david.keller's Avatar
 
Join Date: Nov 2016
Age: 56
Posts: 17
Received 4 Likes on 3 Posts
Originally Posted by thoiboi
Delete your Bluetooth phone and re-pair
Sure, worth a try
Old 11-10-2016, 03:04 PM
  #6  
Racer
 
kareshi's Avatar
 
Join Date: Apr 2007
Location: Toronto, Canada
Posts: 452
Received 49 Likes on 42 Posts
Does it show anything on your phone too? Try to restrict some accesses to the phone and see it helps too.




All times are GMT -5. The time now is 11:25 AM.