Well, at least I learned my S-class is difficult to break into/steal.....
Shame this had to happen. Some people out there are........(insert your own)
Anyway, I didn't even notice when this happened (the bluish sheen on the windows really hid it well). As I was walking through my garage, I noticed this in the passenger window....... http://s7.postimg.org/4whl7mcd7/IMG_2806.jpg http://s29.postimg.org/ydq6nqw1j/IMG_2808.jpg Figured it couldn't be a rock at that angle causing the damage. The MB dealer confirmed it looked like someone took a chisel to the window in attempt to break in.:( Unfortunately but fortunately enough, I come to learn the S-class has shatter-proof windows. Big thumbs up to Prestige MB in NJ and their service. It has simply been top class/notch. They quoted me $1200 for the window, but the service manager said he would pick up the tab under the "worry-free warranty" I bought for 4 years with the car. They also put me in a brand new 2016 GLE 350 4-matic (new M-class) with 25 miles!! Would buy another MB just for the service experience alone thus far. What a difference between this and my dealer experiences from hell with my Corvette! |
Glad the dealer took care of you
I noticed dealer service goes a long way. I was away from acura for about 5 years and they don't have a single product I would like to upgrade to My Lexus service has always been exemplary My current acura has had almost $5500 worth of work and dealer took care of EVERYTHING, things they didn't have I want to buy a new acura JUST to continue the dealership relationship If more dealers understood how to create and maintain relationships they would have a lot more revenue |
Dang. That sucks. Fortunately, it didn't cost you any money. Sucks that you had to spend your time having to deal with it though. On another note, can you blame the would be thieves? Your car is rare, even among S Classes. At least I can't say that I've seen another one like it.
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Originally Posted by 2012wagon
(Post 15584769)
Glad the dealer took care of you
I noticed dealer service goes a long way. I was away from acura for about 5 years and they don't have a single product I would like to upgrade to My Lexus service has always been exemplary My current acura has had almost $5500 worth of work and dealer took care of EVERYTHING, things they didn't have I want to buy a new acura JUST to continue the dealership relationship If more dealers understood how to create and maintain relationships they would have a lot more revenue
Originally Posted by knight rider
(Post 15584796)
Dang. That sucks. Fortunately, it didn't cost you any money. Sucks that you had to spend your time having to deal with it though. On another note, can you blame the would be thieves? Your car is rare, even among S Classes. At least I can't say that I've seen another one like it.
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It could have been some kids with a glass breaker trying to test it out and figured that you have money, so might as well.
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Originally Posted by 2K2SilverTL-S
(Post 15584762)
Shame this had to happen. Some people out there are........(insert your own)
Anyway, I didn't even notice when this happened (the bluish sheen on the windows really hid it well). As I was walking through my garage, I noticed this in the passenger window....... Figured it couldn't be a rock at that angle causing the damage. The MB dealer confirmed it looked like someone took a chisel to the window in attempt to break in.:( Unfortunately but fortunately enough, I come to learn the S-class has shatter-proof windows. Big thumbs up to Prestige MB in NJ and their service. It has simply been top class/notch. They quoted me $1200 for the window, but the service manager said he would pick up the tab under the "worry-free warranty" I bought for 4 years with the car. They also put me in a brand new 2016 GLE 350 4-matic (new M-class) with 25 miles!! Would buy another MB just for the service experience alone thus far. What a difference between this and my dealer experiences from hell with my Corvette!
Originally Posted by 2012wagon
(Post 15584769)
Glad the dealer took care of you
I noticed dealer service goes a long way. I was away from acura for about 5 years and they don't have a single product I would like to upgrade to My Lexus service has always been exemplary My current acura has had almost $5500 worth of work and dealer took care of EVERYTHING, things they didn't have I want to buy a new acura JUST to continue the dealership relationship If more dealers understood how to create and maintain relationships they would have a lot more revenue |
bad beginning with a great ending-thankfully it turned out that way since you were completely blameless and a victim of some asshole's lack of respect for others' property.
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That sucks...glad they took car of you, though. Dealer experience is huge; sounds like you have a good one there.
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People suck but awesome they took care of you. Everyone, including me, made fun of my mom for the 4G TL purchase but the dealer goes above and beyond.
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Sarlacc was in Jersey?
Sorry had to be said. Sucks what happened but at least MB stepped up. :thumbsup: |
Originally Posted by csmeance
(Post 15584901)
Glad to hear they took care of you! I would recommend you carry a small glass hammer in the car in the event you need to break a window to get out of the car.
Originally Posted by NSXNEXT
(Post 15585326)
Sarlacc was in Jersey?
Sorry had to be said. Sucks what happened but at least MB stepped up. :thumbsup: |
The Countach used to come from the factory with a hammer. In class of rolloever emergency, break glass :D
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That is great service.
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That's some great service.
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That stinks! Thank God it was only the window and not body panels that would require body work / paint.
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Originally Posted by csmeance
(Post 15584901)
I would recommend you carry a small glass hammer in the car in the event you need to break a window to get out of the car.
Anyway, glad the dealer took care of you OP. Glad the car defended itself as well! :) |
Originally Posted by 2K2SilverTL-S
(Post 15584762)
Big thumbs up to Prestige MB in NJ and their service. It has simply been top class/notch. They quoted me $1200 for the window, but the service manager said he would pick up the tab under the "worry-free warranty" I bought for 4 years with the car. They also put me in a brand new 2016 GLE 350 4-matic (new M-class) with 25 miles!! Would buy another MB just for the service experience alone thus far. What a difference between this and my dealer experiences from hell with my Corvette! |
that's awesome doc... glad you got taken care of...
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Originally Posted by 2012wagon
(Post 15587691)
Is that an aftermarket warranty? If so was the cost quite substantial?
Originally Posted by KaMLuNg
(Post 15594083)
that's awesome doc... glad you got taken care of...
Anyway, this was the loaner they gave me. Amazed at what a nice driving SUV this thing is. You don't feel your speed in this truck whatsoever. But of course, it handles nothing like the S-class, despite putting the adjustable driving knob in the center console to "sport". http://s16.postimg.org/89bmhb45x/IMG_2851.jpg http://s9.postimg.org/icg37a5db/IMG_2854.jpg http://s11.postimg.org/r9mh56dj7/IMG_2857.jpg http://s1.postimg.org/8twatt2gf/IMG_2858.jpg |
We have had a GLE as a loaner before as well and I must say I was very impressed. I'd love to get my hands on an AMG version... just to check that out :)
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Originally Posted by 2K2SilverTL-S
(Post 15584831)
It's nice to know some dealers "get it." The service manager admitted to me in plain english, "we want to keep you our customer for years to come."
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