Need input: Embarassing mistake at the dealership

Thread Tools
 
Search this Thread
 
Old Apr 20, 2014 | 11:42 PM
  #1  
douggiestyle's Avatar
Thread Starter
Advanced
iTrader: (3)
 
Joined: Feb 2006
Posts: 81
Likes: 0
Need input: Embarassing mistake at the dealership

Hey guys,

While buying my new car, my emotions got the best of me. I let my guard down and agreed to the "Super Polysteel" environmental paint protection system. Now that the high from getting my new car has worn off, I'm wondering if I can still get out of this.

I did sign an agreement when I took delivery, but have not yet made the appointment to have it applied. There is nothing in the fine prints that states cencellation/refund policy prior to application of the PolySteel.

I feel dumb enough as it is, so go easy
Reply
Old Apr 21, 2014 | 03:55 AM
  #2  
AZuser's Avatar
_
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2006
Posts: 19,335
Likes: 3,438
If it hasn't been applied yet, I don't see why you wouldn't be able to cancel it. Go back to the dealer and tell them you changed your mind and decided against it.

How much was it anyways?
Reply
Old Apr 21, 2014 | 06:51 AM
  #3  
justnspace's Avatar
Moderator
15 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Feb 2010
Posts: 86,293
Likes: 16,291
what car did you purchase!?
Reply
Old Apr 21, 2014 | 10:30 AM
  #4  
NSXNEXT's Avatar
Senior Moderator
25 Year Member
Liked
Loved
Community Favorite
iTrader: (2)
 
Joined: May 2000
Posts: 27,921
Likes: 1,080
From: where the weather suits my clothes
Call them or better yet go to the dealership and talk to them.
Reply
Old Apr 21, 2014 | 10:52 AM
  #5  
juniorbean's Avatar
Senior Moderator
iTrader: (5)
 
Joined: Oct 2000
Posts: 28,461
Likes: 1,760
From: The QC
Originally Posted by AZuser
If it hasn't been applied yet, I don't see why you wouldn't be able to cancel it. Go back to the dealer and tell them you changed your mind and decided against it.

How much was it anyways?
This. You should be able to cancels add-on's like that...


Originally Posted by justnspace
what car did you purchase!?
and this!!
Reply
Old Apr 21, 2014 | 02:07 PM
  #6  
mrmako's Avatar
Someday, an RS6 Avant+
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2005
Posts: 4,804
Likes: 1,291
From: Japan
Reply
Old Apr 21, 2014 | 04:44 PM
  #7  
gatrhumpy's Avatar
Chapter Leader
(Northeast Florida)
20 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Jun 2004
Posts: 35,532
Likes: 1,654
Pics first, thread second.
Reply
Old Apr 21, 2014 | 04:53 PM
  #8  
Goosew's Avatar
Racer
iTrader: (1)
 
Joined: Jun 2009
Posts: 347
Likes: 49
From: Pittsburgh, PA
sounds like a Mini to me!.
Reply
Old Apr 21, 2014 | 07:11 PM
  #9  
Crazy Bimmer's Avatar
Senior Moderator
 
Joined: Jan 2001
Posts: 34,937
Likes: 638
From: Chicago Burbs
Dont they tend to roll in those add-ons into the car loan? So if you already signed the papers then not sure how easily they can refund you?

But yes, calling them would be the best route.
Reply
Old Apr 21, 2014 | 10:41 PM
  #10  
douggiestyle's Avatar
Thread Starter
Advanced
iTrader: (3)
 
Joined: Feb 2006
Posts: 81
Likes: 0
Originally Posted by Crazy Bimmer
Dont they tend to roll in those add-ons into the car loan? So if you already signed the papers then not sure how easily they can refund you?
This was also part of my concern, but I put a decent down payment on it and at worst I'll ask to apply the funds to aftermarket accessories like a cargo mat instead.

The way I see it, since it was added on during financing, not only has the service not been tendered, but it also does not impact the actual transaction of the car. They won't be able to say "Well we gave you a good deal on the car as a package deal." From a customer satisfaction perspective, they shouldn't have any qualms about my request. I'll update the thread since it's kind of a unique situation.

I got a 2015 Mazda CX-5 Touring... my first non-Acura in roughly 10 years. I took my CL-S from 108K to 188K in 6 years but the constant tranny concerns just wore me down. This is my first brand new car and I'm stoked.
Reply
Old Apr 21, 2014 | 10:44 PM
  #11  
douggiestyle's Avatar
Thread Starter
Advanced
iTrader: (3)
 
Joined: Feb 2006
Posts: 81
Likes: 0
Originally Posted by AZuser
How much was it anyways?
$377

Originally Posted by mrmako
Soon, I promise!

And thanks for the inputs everyone. And a good 6 years of support, although I stopped working on the car and frequenting the forum. Lots of turnover on 2GCL section.
Reply
Old Apr 21, 2014 | 10:52 PM
  #12  
NBP04TL4ME's Avatar
Stay Out Of the Left Lane
20 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Oct 2003
Posts: 9,695
Likes: 1,396
From: SE Mass --- > Central VA --- > SE Mass
If you financed those add-ons and the dealer is going to refund this to you, you may get a check made out to you and the bank that holds the loan. Assuming this is the case you will likely have to endorse the check and send to the bank. The bank will deduct this from your loan.
Have had this happen to us in the past when we didn't think we could get a Honda extended warranty and went with 3rd party offered by used car dealer. We were able to get Honda warranty through local Honda dealer.
Your situation may be different but wanted to pass along our real world experience.
Reply
Old Apr 22, 2014 | 01:21 AM
  #13  
Hapa DC5's Avatar
אני עומד עם ישראל
 
Joined: Oct 2006
Posts: 9,860
Likes: 810
From: Los Gatos, CA
How much is your time worth?

$377 may just be a life experience or if it's a good deal of money to you then do what you can to get your money back.
Reply
Old Apr 22, 2014 | 06:05 AM
  #14  
justnspace's Avatar
Moderator
15 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Feb 2010
Posts: 86,293
Likes: 16,291
what car!? lol

as its important to know, to better help you....for ya know... Science.
Reply
Old Apr 22, 2014 | 06:23 AM
  #15  
1StGenCL's Avatar
958 & 991
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 9,925
Likes: 1,291
From: South Florida
Originally Posted by Hapa DC5
How much is your time worth?

$377 may just be a life experience or if it's a good deal of money to you then do what you can to get your money back.
Shouldn't be a big deal, $377 on principle is a lot for basically nothing. Gf did a similar thing and the dealer sent her a check which she sent to the loan holder. She made one phone call I think, plus mailed the check.

Can't imagine he is making $377 an hour much less in 5-10 mins.
Reply
Old Apr 22, 2014 | 08:40 AM
  #16  
SwervinCL's Avatar
Nom Nom Nom Nom
 
Joined: Aug 2003
Posts: 11,801
Likes: 76
From: Universal City
Originally Posted by justnspace
what car!? lol

as its important to know, to better help you....for ya know... Science.
Originally Posted by douggiestyle

I got a 2015 Mazda CX-5 Touring... my first non-Acura in roughly 10 years. I took my CL-S from 108K to 188K in 6 years but the constant tranny concerns just wore me down. This is my first brand new car and I'm stoked.
Cx-5
Reply
Old Apr 22, 2014 | 08:46 AM
  #17  
justnspace's Avatar
Moderator
15 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Feb 2010
Posts: 86,293
Likes: 16,291
^i read it after, i commented.
Reply
Old Apr 22, 2014 | 08:49 AM
  #18  
brian6speed's Avatar
Lone Wolf
iTrader: (5)
 
Joined: Feb 2003
Posts: 5,982
Likes: 498
My mom got that stupid coating on her new m3 without my permission. Her car is white. Now there is like a layer over the paint that has turned yellow. It is gonna be a pain to remove it and get it looking new again.

Anyone else have negative experience with these coatings?
Reply
Old Apr 22, 2014 | 10:12 AM
  #19  
dallison's Avatar
registered pw
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Aug 2003
Posts: 38,859
Likes: 366
From: south central pa
conrats on the new ride!

Call and get your money back.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
navtool.com
3G MDX (2014-2020)
32
Jan 20, 2016 11:43 AM
navtool.com
5G TLX Audio, Bluetooth, Electronics & Navigation
31
Nov 16, 2015 08:30 PM
thegipper
3G TL (2004-2008)
5
Sep 28, 2015 01:01 PM
navtool.com
1G RDX Audio, Bluetooth, Electronics & Navigation
1
Sep 25, 2015 05:15 PM




All times are GMT -5. The time now is 09:54 AM.