Meeyatch1

BEWARE OF PRICE ACURA IN DOVER, DELAWARE!! Check out this thread where their dealership technician wrecked the customers '04 NSX-T and now they want to make the customer pay for it, as the dealer denies being responsible at all!! What a bunch of crap!

http://www.nsxprime.com/forums/showthread.php?t=49389

synth19

wow, that's fucked up...

Hobo

wow. that sucks, sweet car though

darrinb

damn, that fuckin sucks

Acura2.3CL

I hope that the dealership gets whats coming to them plus more!!

chef chris

I bought 3 cars from there...never had the slightest bit of problems, not even so much as a scratch.

chef chris

After reading the thread...how can they say they aren't covering it...but in the next few posts down, the guy says they were going to 'make him whole again'? Sounds like an exaggeration on the guys part. And from what I know of that dealership family(they have a few dealerships in DE) from being in the banking biz, they have one of the best customer-satisfaction ratings around here. They also are one of the very few dealerships that do the no-haggle pricing deal.

I'm trying to think of when it would have rained for this to happen from his post...we haven't had rain in DE since last weekend.

Slimey

Wow.

RyanITV is one level-headed guy. I hope the dealership makes the good decision and gives RyanITV satisfaction.

55M2G7L

omg i would flip out

SeCsTaC

That actually hurt me a bit when i saw the NSX. I love NSXs so sexy, one of my fav cars of all time.

sipark

My thoughts, exactly..

bigman

That is nuts, so sad. I once caught an Acura Tech ripping ass in my friend's 6 speed SC'ed CL. I followed him and called my friend. My friend made it to where i was and saw his car being toyed with, thank God he brought a camera with him. This guy had a set of balls because we follwed him for 30+ minutes all around while he went nuts. My friend very calmly called his dad who called his lawyer. They went to the dealer and showed the owner the video. The dealer offered to buy back his car and take off the SC. He sold the SC and went to the Infiniti dealer and purchased a g35c.

mantis23

x 2498562948562952796796

GTRspeeder

i also read somewhere that some other dealership wrecked this guy NSX and the dealers gave him a new one rite off the showroom

RyanITV

It was last Friday morning; probably around 11AM. Fortunately the two techs in the car were unharmed and the only property damage (aside from the NSX) were some tracks in someone's front yard.

I kept getting different stories from different people/managers at the dealer; that's why when I was told that my insurance company would have to pay damages I went up for a sit-down meeting with everyone. It helped, as it clarified my position and now everyone is on the same page. Hopefully, after they look at it today or tomorrow at their body shop, they'll opt to just repair it and not have me go through my insurance.

I agree that they're typically great to deal with - we've bought 4 cars from them over the past 3 years (RSX, S2000, TL, NSX) and worked closely with them on the S2000 and NSX doing performance upgrades (Comptech superchargers, etc). As I said on Prime; were it any of the other cars, I'd not be as concerned.

I'm not looking for special treatment or freebies - I simply want a collision-free NSX again and am willing to start over with payments if need be to have that.

We've had a great rapport with them to date, our salesman there is a great guy and we were actually planning on purchasing a new RL later this year. Ultimately, we'll see in the next week how this shakes out - I'm hoping it goes smoothly.

Ryan

Red-CL

Ouch.

I woulda had a fit in that dealership.

CGTSX2004

iTrader: (1)

Even if the dealerships insurance does not cover it, the dealer owner should pay for this out of his own pocket (which is what I'm assuming will end up happening since none of the insurance companies are willing to cover it). The tech is probably going to lose his job over this...

RyanITV

No, my insurance company is willing to cover it but they'd definitely sue the dealer if they end up having to pay for the repairs. Again, once the estimate comes back, we'll see where we're at - hopefully it all works out.

You're right - the tech may lose his job over this, which is unfortunate. He's an excellent mechanic and an all-around great guy with two kids. People make stupid mistakes sometimes. He's just not used to the car (rwd/400hp/3000lbs); turning off traction control on a narrow wet road and doing a hard shift to second was just a dumb move. I'm just glad they didn't get hurt and that no other vehicles were involved; cars can be replaced - people can't.

Ryan

CGTSX2004

iTrader: (1)

Good to see your insurance company is willing to take up the fight for you.

Zapata

Ryan,
you really have a great attitude about things. hope things work out!

virtualbong

That is just crazy. You seem to be a very understanding person unlike A LOT of people who would be ape shit if their 04 NSX got rocked like that. I know, I don't have that cash flow to repair something like this without a fight.

chef chris

Sounds like the best plan, as long as they intend to follow up those repairs with a killer deal on a new vehicle.

BTW, who was your salesman? I normally deal with Walt Smith(I believe he's the sales manager).

cmark

sad story. good luck to you Ryan, hope things work out for ya.

RyanITV

Like I said, I'm hoping they come through and do the right thing here.

We deal with Jerry Johnson - I swear he was more upset than I was when he found out the car had been wrecked. Walt's a good guy, too - was pretty concerned about this whole thing.

Ryan

chef chris

Well, I hope they do the right thing.

You could always try to contact Warren Price if things start to go south. I'm sure he would do whatever it took to prevent any bad publicity, etc.

gdubb

Wow what a mess. Hopefully this all works out for the best for you.

Good Luck

btw... that is a beautiful car!

GreenMonster

Even if they fix the repairs, you still have the issue of diminished value to address.

When a car is involved in an accident, not matter how well it is fixed, I would think it would be worth less then if it hadn't been in an accident. The dealers body shop may be top notch, but I'm sure they aren't up to the skill level that is required at the factory to put a NSX together.

Sounds like ultimately, they should set you up with an 05, transfer over your mods, and it shouldn't cost you anything out of pocket. If not, I'd be talking with an attorney.

Hope they do the right thing, and not just fix it...

dallison

sounds like they are going to take care of you, as long as they don't try screwing you at some point in the process

Smitty

Re: OMG - Dealer Wrecked My '04
Update time - just got word from the dealer. No frame damage; the estimate came in at $11,271.93. They're getting my payoff now and trying to track down a yellow one.

Ryan
__________________
RyanITV

2004 Long Beach Blue Pearl Acura NSX-T (6psi CTSC)
2005 Wrangler Rubicon (dog slow, but goes anywhere)
2004 Acura TL (official baby carrier/"responsible" car)

Smitty

looks like that worked out after all..

too bad you did not sue their asses for mental anguish

RyanITV

I just want a collision-free car again. Even they admitted yesterday that we maintain our cars almost in better condition than they arrive new (waxing the engine compartment and underhood area, cleaning suspension, etc.)... having one that required so much paintwork wasn't an option. We'll see how it shakes out - looks like they may come through.

Ryan

TypeSAddict

Man Dude, to you for the attitude. And Good luck with the new car

cM3go

Murder would be in my eyes

Pure Adrenaline

iTrader: (2)

Oh, man. That sucks ass. I would've had a fit.

When Acura of Troy messed up on my brakes and nearly sent my car into a ditch, I threw a fit. If they wrecked my car, I would deck someone in the lips. Especially an NSX! For some people, that is a house right there. Geez. With such a big investment (??), they should've been way more careful.

I knew this one guy on the LS1 forum with a decked out C5, and the techs took it out for a joy ride, and literally snapped the car in half. The dealership replaced it, but he lost all the mods on the car. Such a shame. That is one reason why I don't trust dealerships in general. This one guy at the body shop ALWAYS eyes my car every time I take it in, so I watch them like a hawk. I memorize the mileage and check over the car thoroughly. I trust the shop manager 100%; I just don't trust that one guy. He's got potential to do something like this.

I hope everything works out for him. That NSX got seriously messed up.

RyanITV

Ok - here's the latest. Got off the phone with my salesman; he's been given instructions to get a replacement car by any means required. Unfortunately, the color combo we want (yellow/black) seems to be MIA right now... going to discuss alternative choices with my wife tonight.

Looks like it may go smoothly, assuming they can find a car.

Ryan

Smitty

what other colors did you have in mind besides blue?

RyanITV

Rio Yellow Pearl ... preferably with a black interior.

Ryan

NSX-Tuner

Yeah, I've been following this thread on Prime. I think the owner is handling this correctly. He might get a new '05 if everything works out.

chef chris

Look above.

Water-S

Dang man that blows. I would have thrown a royal fit. They probably would have had to call the cops before I would have left. I would have came over the parts counter when he said "I'm not paying to repair it"

BTW: yeah insist on a new 05 because when you wreck an exotic it does make the value of the car go down. since it isn't your fault it was wreck i feel they should make it right to before the accident. I would have them order(or find) a 05 of your likeing then have them transfer all your mods NO COST. if they want you to pay labor tell them you F--K UP MY car you can eat the labor bill buddy.