8th from bottom, that is.
https://www.jdpower.com/sites/defaul...ty%20Study.pdf

I like my RDX, though.

 

JD Power, the big meh

 

MINI 3rd from the top… seems a bit hard to believe.

 

Are they just ranking the manufacturers based on how many software glitches they've had in the last two years, or am I missing something? That's a really dumb way to assess vehicle reliability.

 

This is for cars from 2023. They follow car owners for 3 years to create this study. Problems could be of any kind.

 

So...the majority of problems comes from people being unable to pair to CarPlay???

 

That is important for me. When you buy a new car, you expect things to work as advertised/spec'ed. Also the reason why I won't own a car without a warranty.

The climb in prices of new cars is justified by all the tech they have. It better work!

 

Remember the good old days when people used to buy cars based on things like the engine and transmission? Pepperidge Farm remembers...

 

Those are included in the survey too. My 2023 RDX had to have its transmission replaced in its first year. I have also had my infotainment unit replaced because it failed. And I had 10+ warranty issues with my 2019 RDX. So the 2023 is more reliable but far from what I would expect from a reliable brand.

 

IMO there's a big difference in perceived reliability when it comes to can I connect my BT and my engine blew up.

 

Having dealt with both of those scenarios, I support your statement.

 

There's an order in which severity of failure matters. First in line would be safety concerns. For example, after hearing about the ID.4 "lunge forward" problem that has resulted in accidents, I would never buy a VW or Audi product. But then there's also things like limp mode or phantom braking which could result in an accident. Next in line are things that leave you stranded like engine or transmission failure at startup, but even things like 12v battery drain common to many hybrids and EVs. Finally there's the glitchy infotainment type things which I agree are annoying but not serious.

So I agree there's a difference. But I'm pretty certain brands on top aren't having engines blowing up or transmissions failing in any significant number.

 

...yet.

Let's see how these cars are holding up 10 years and 200k miles later. That's my definition of reliability.

 

I guess it's a matter of perspective. 10 years with glitchy electronics would be my definition of torture, regardless of whether the engine is holding up.

 

Well...Caddy and Chevy are #4 and 5 respectively and...

https://www.autoblog.com/news/gms-6-...e-feds-step-in

The JD power thing itself mentioned that the key issues topping the list as a whole are infotainment and exterior issues. They just take all the issues (separated out by category) and add up the numbers to come up with a "problems per 100 cars" value and rank accordingly. I don't see anything here regarding scaled ranking of different categories. This means a brand having ~50 problems per 100 cars of slow infotainment response would rank lower than a brand having 48 problems per 100 cars of engines exploding.

 

Same, agreed!!