Toyota, General Motors Earn Top Spots in J.D. Power and Associates Quality Survey
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Toyota, General Motors Earn Top Spots in J.D. Power and Associates Quality Survey
Toyota, General Motors Earn Top Spots in J.D. Power and Associates Quality Survey - - By Dee-Ann Durbin, AP Auto Writer - - Source: biz.yahoo.com
DETROIT (AP) -- General Motors Corp. and Toyota Motor Co., the world's two largest automakers, had the top vehicles in 15 of 18 categories in a closely watched survey of 2005 models released Wednesday by research firm J.D. Power and Associates.
Toyota's Lexus SC430 was the highest-ranking vehicle for the second year in a row. Owners of the luxury sedan reported 54 problems per 100 vehicles, less than half the industry average of 118 problems per 100 vehicles. Suzuki Motor Corp. had the highest rate of problems per vehicle at 151 per 100 vehicles.
Overall, Toyota had the top vehicles for initial quality in 10 categories, including the Toyota Prius compact car, Toyota Sienna minivan and Lexus sedans in all three luxury car categories. GM had five winners, including the Buick LeSabre full-size car, Chevrolet Suburban full-size sport utility vehicle and GMC Sierra heavy-duty full-size pickup.
The survey, in its 19th year, is an important one for automakers, which often use the results in their marketing campaigns. J.D. Power and Associates questioned more than 62,000 people within 90 days of buying or leasing a 2005 vehicle. The survey measures 135 attributes, including handling, braking, engine trouble and vehicle design.
Automakers showed little improvement in overall quality in 2005, moving up just one notch from 119 problems per 100 vehicles in 2004.
GM's Hummer brand showed the most improvement from the 2004 survey, J.D. Power said. Hummer was last among vehicle brands in 2004 with 173 problems per 100 vehicles. This year, it had 110 problems per 100 vehicles.
Nissan Motor Co. had the most improved vehicle model with the Nissan Quest minivan. The Kia Spectra, Hummer H2 and Toyota Scion xA also showed marked improvement.
J.D. Power and Associates: http://www.jdpa.com
Toyota's Lexus SC430 was the highest-ranking vehicle for the second year in a row. Owners of the luxury sedan reported 54 problems per 100 vehicles, less than half the industry average of 118 problems per 100 vehicles. Suzuki Motor Corp. had the highest rate of problems per vehicle at 151 per 100 vehicles.
Overall, Toyota had the top vehicles for initial quality in 10 categories, including the Toyota Prius compact car, Toyota Sienna minivan and Lexus sedans in all three luxury car categories. GM had five winners, including the Buick LeSabre full-size car, Chevrolet Suburban full-size sport utility vehicle and GMC Sierra heavy-duty full-size pickup.
The survey, in its 19th year, is an important one for automakers, which often use the results in their marketing campaigns. J.D. Power and Associates questioned more than 62,000 people within 90 days of buying or leasing a 2005 vehicle. The survey measures 135 attributes, including handling, braking, engine trouble and vehicle design.
Automakers showed little improvement in overall quality in 2005, moving up just one notch from 119 problems per 100 vehicles in 2004.
GM's Hummer brand showed the most improvement from the 2004 survey, J.D. Power said. Hummer was last among vehicle brands in 2004 with 173 problems per 100 vehicles. This year, it had 110 problems per 100 vehicles.
Nissan Motor Co. had the most improved vehicle model with the Nissan Quest minivan. The Kia Spectra, Hummer H2 and Toyota Scion xA also showed marked improvement.
J.D. Power and Associates: http://www.jdpa.com
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GM had five winners, including the Buick LeSabre full-size car, Chevrolet Suburban full-size sport utility vehicle and GMC Sierra heavy-duty full-size pickup.
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Nissan Motor Co. had the most improved vehicle model with the Nissan Quest minivan
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GM's quality seems to have improved lately. They need to up the quality of their materials; create more exciting design; and continue to improve engine sophistication.
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Nissan, Hummer vault up in J.D. Power Initial Quality Study; Lexus keeps top slot - - DALE JEWETT | Automotive News - - Source: Autoweek
INITIAL QUALITY BY NAMEPLATE, 2005 VS. 2004
Measured in problems per 100 vehicles
2005 2004
Lexus 81 Lexus 87
Jaguar 88 Cadillac 93
BMW 95 Jaguar 98
Buick 100 Honda 99
Cadillac 104 Buick 100
Mercedes 104 Mercury 100
Toyota 105 Hyundai 102
Audi 106 Infiniti 104
Infiniti 109 Toyota 104
Hummer 110 Mercedes 106
Hyundai 110 Audi 109
Honda 112 BMW 109
GMC 113 Oldsmobile 110
Lincoln 113 Volvo 113
Acura 116 Acura 117
Chevrolet 119
Ind. Avg. 118 Ind. Avg. 119
Jeep 120 Chrysler 120
Mercury 120 Dodge 121
Nissan 120 Lincoln 121
Chrysler 121 Pontiac 122
Chevrolet 127 Subaru 123
Ford 127 GMC 127
Mitsubishi 129 Ford 130
Pontiac 129 Mitsubishi 130
Dodge 130 Saab 133
Mini 130 Jeep 136
Scion 134 Mini 142
Saab 136 Land Rover 148
Saturn 136 Saturn 149
Subaru 138 Suzuki 149
Kia 140 Kia 153
Volvo 140 Nissan 154
Porsche 147 Mazda 157
Volkswagen 147 Scion 158
Land Rover 149 Porsche 159
Mazda 149 Volkswagen 164
Suzuki 151 Hummer 173
Source: J.D. Power and Associates
TOP MODELS PER SEGMENT
CAR SEGMENTS
Compact Car Toyota Prius
Entry Midsize Car Chevrolet Malibu/ Malibu Maxx
Premium Midsize Car Buick Century
Full-Size Car Buick LeSabre
Entry Luxury Car Lexus IS 300/ IS 300 SportCross
Mid Luxury Car Lexus GS 300/GS 430
Premium Luxury Car Lexus SC 430
Sporty Car Scion tC
Premium Sports Car Nissan 350Z
TRUCK SEGMENTS
Midsize Pickup
Ford Explorer Sport Trac
Light-Duty Full-Size Pickup
Ford F-150 LD
Heavy-Duty Full-Size Pickup
GMC Sierra HD
Entry SUV
Toyota RAV4
Midsize SUV
Toyota 4Runner
Full-Size SUV
Chevrolet Suburban
Entry Luxury SUV
Lexus RX 330
Premium Luxury SUV
Lexus GX 470
Midsize Van
Toyota Sienna
INITIAL QUALITY BY NAMEPLATE, 2005 VS. 2004
Measured in problems per 100 vehicles
2005 2004
Lexus 81 Lexus 87
Jaguar 88 Cadillac 93
BMW 95 Jaguar 98
Buick 100 Honda 99
Cadillac 104 Buick 100
Mercedes 104 Mercury 100
Toyota 105 Hyundai 102
Audi 106 Infiniti 104
Infiniti 109 Toyota 104
Hummer 110 Mercedes 106
Hyundai 110 Audi 109
Honda 112 BMW 109
GMC 113 Oldsmobile 110
Lincoln 113 Volvo 113
Acura 116 Acura 117
Chevrolet 119
Ind. Avg. 118 Ind. Avg. 119
Jeep 120 Chrysler 120
Mercury 120 Dodge 121
Nissan 120 Lincoln 121
Chrysler 121 Pontiac 122
Chevrolet 127 Subaru 123
Ford 127 GMC 127
Mitsubishi 129 Ford 130
Pontiac 129 Mitsubishi 130
Dodge 130 Saab 133
Mini 130 Jeep 136
Scion 134 Mini 142
Saab 136 Land Rover 148
Saturn 136 Saturn 149
Subaru 138 Suzuki 149
Kia 140 Kia 153
Volvo 140 Nissan 154
Porsche 147 Mazda 157
Volkswagen 147 Scion 158
Land Rover 149 Porsche 159
Mazda 149 Volkswagen 164
Suzuki 151 Hummer 173
Source: J.D. Power and Associates
TOP MODELS PER SEGMENT
CAR SEGMENTS
Compact Car Toyota Prius
Entry Midsize Car Chevrolet Malibu/ Malibu Maxx
Premium Midsize Car Buick Century
Full-Size Car Buick LeSabre
Entry Luxury Car Lexus IS 300/ IS 300 SportCross
Mid Luxury Car Lexus GS 300/GS 430
Premium Luxury Car Lexus SC 430
Sporty Car Scion tC
Premium Sports Car Nissan 350Z
TRUCK SEGMENTS
Midsize Pickup
Ford Explorer Sport Trac
Light-Duty Full-Size Pickup
Ford F-150 LD
Heavy-Duty Full-Size Pickup
GMC Sierra HD
Entry SUV
Toyota RAV4
Midsize SUV
Toyota 4Runner
Full-Size SUV
Chevrolet Suburban
Entry Luxury SUV
Lexus RX 330
Premium Luxury SUV
Lexus GX 470
Midsize Van
Toyota Sienna
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My comments about the above list:
- I dont know how Lexus does it. Being number 1 for so many consequtive years folks, is not easy. Not at all.
- Kudos to Jag! I guess the X type has been completely "debuged".
- Cadillac has introduced many new vehicles during the past coupld of years, so it's no surprise they went up in number of issues.
- BMW. I was expecting them to be worse off this year and even worse next year, due to the many new models introduced. So kudos to them and let's see if I am wrong next year about them. I hope I am.
- At this point one can claim Buick as one of the most (initial) qualitative brands around. They have done it way too many times in a row. Very consistent (initial) quality.
- Mercedes back from the dead (I am not referring so much to 2004 but previous years). Let's see if it continues. Kudos to them also.
- An example of inconsisten initial quality is Mercury. From 6th last year to the middle of the pack this year and below the industry average. Is it the Montego? If it is it will only get worse next year as more new models are coming up.
- Toyota, excluding Lexus and Scion, has stabilized at above industry average but not at the top any more as you see. I have been slightly concerned about them for 3 years now. They are right at the verge of calling them..."in decline" in that respect.
- Audi is slowly getting better, but let's see what happens next year with all the new product revamps, etc.
- I am disappointed at Infiniti. They should have had less problems this year than last year. What happened to that excellence spirit?
- I am not surprised at Hummer because they have reached a point where they should have debugged most issues at this point. They are not a new brand any more. Plus, like Porsche and others, they have very few vehicles around. IT's easier to excell in a measure like IQ with fewer offering in your lineup.
- Hyundai is a disappointment this year. Consistency is what changes perception, not one year of excellence (or close to that).
- Honda, even more of a disappointment. They are closer to the verge for calling them "in decline" in this respect, than Toyota is/
- GMC had a good jump. Good for them but let's see if it can continue.
- Ditto for Lincoln.
- Acura you fuckheads what the hell happened?!?
- Chevy's position looks better but it aint that much of an improvement if you look at the difference at the total number of issues between 04 and 05.
- The industry average tells us that overall the auto industry has not improved as compared to last year. So overall people are as happy with their cars during the first 90 days as last year. Which is disappointing in my opinion.
- Jeep deserves some praise because with the new Cherokee introduced they should have done as well/bad or worse than last year (at least I am assuming the Cherokee was included in this study - not sure).
- Nissan has a huge improvement in number of issues but I dont understand all the positive publicity. (and let me be blant), they STILL SUCK! (compared to the rest).
- Chrysler stable at below average. Disappointining even with all the new vehicles introed.
- Ford does not get it, never got and proabably will never do (at least not any time soon).
- I am surprised Mitsu is not last at this point with all that negative morale internally.
- Pontiac is somewhat of a disappointment albeit all the new models.
- Ditto for Dodge.
- Mini looks terrible down there. They are in their third year already. Like Hummer a lot should have been debugged! It's one car for God's sake!
- Scion. Terrible considering it's a Toyota brand, they have a few models and they had a ton of time to intorduce them first in Japan, then in California and then nationwide. It should have been at the top of the list.
- Saab's case is same if not worse than the Ford's case. Same comments as Ford for Saab.
- Saturn, even worse comments than Saab's.
- Subaru is a huge disappointment. Very, very poor performance considering their internal goals. How can you even pretent you want to position yourself more..."premium" than not with this IQ performance? First you fix this, then you market yourself as premium. Look and learn from Hyundai.
- Kia. Surprised at how low they have scored considering the close ties with Hyundai.
- Volvo. What a huge disappointment. Last year they had less number of issues than Acura has this year.
- Porsche deserves the same comments as Ford. Let's see if the new models will help next year's scores.
- VW is stuck to the bottom and I dont see it budging for a long time. Look at the improvement in number issues from last year, and they still dont budge from the bottom. That tells you how severe the issues are at VW. There is so much work to be done over at VW, I pitty the people that will accept the challenge.
- Poor Mazda. Total capitulation at this point. And dont forget that the perception out there is that Japanese cars are qualitative/reliable (and I know this study does not cover those items directly, but surely you get my point).
Suzuki, no comments.
- I dont know how Lexus does it. Being number 1 for so many consequtive years folks, is not easy. Not at all.
- Kudos to Jag! I guess the X type has been completely "debuged".
- Cadillac has introduced many new vehicles during the past coupld of years, so it's no surprise they went up in number of issues.
- BMW. I was expecting them to be worse off this year and even worse next year, due to the many new models introduced. So kudos to them and let's see if I am wrong next year about them. I hope I am.
- At this point one can claim Buick as one of the most (initial) qualitative brands around. They have done it way too many times in a row. Very consistent (initial) quality.
- Mercedes back from the dead (I am not referring so much to 2004 but previous years). Let's see if it continues. Kudos to them also.
- An example of inconsisten initial quality is Mercury. From 6th last year to the middle of the pack this year and below the industry average. Is it the Montego? If it is it will only get worse next year as more new models are coming up.
- Toyota, excluding Lexus and Scion, has stabilized at above industry average but not at the top any more as you see. I have been slightly concerned about them for 3 years now. They are right at the verge of calling them..."in decline" in that respect.
- Audi is slowly getting better, but let's see what happens next year with all the new product revamps, etc.
- I am disappointed at Infiniti. They should have had less problems this year than last year. What happened to that excellence spirit?
- I am not surprised at Hummer because they have reached a point where they should have debugged most issues at this point. They are not a new brand any more. Plus, like Porsche and others, they have very few vehicles around. IT's easier to excell in a measure like IQ with fewer offering in your lineup.
- Hyundai is a disappointment this year. Consistency is what changes perception, not one year of excellence (or close to that).
- Honda, even more of a disappointment. They are closer to the verge for calling them "in decline" in this respect, than Toyota is/
- GMC had a good jump. Good for them but let's see if it can continue.
- Ditto for Lincoln.
- Acura you fuckheads what the hell happened?!?
- Chevy's position looks better but it aint that much of an improvement if you look at the difference at the total number of issues between 04 and 05.
- The industry average tells us that overall the auto industry has not improved as compared to last year. So overall people are as happy with their cars during the first 90 days as last year. Which is disappointing in my opinion.
- Jeep deserves some praise because with the new Cherokee introduced they should have done as well/bad or worse than last year (at least I am assuming the Cherokee was included in this study - not sure).
- Nissan has a huge improvement in number of issues but I dont understand all the positive publicity. (and let me be blant), they STILL SUCK! (compared to the rest).
- Chrysler stable at below average. Disappointining even with all the new vehicles introed.
- Ford does not get it, never got and proabably will never do (at least not any time soon).
- I am surprised Mitsu is not last at this point with all that negative morale internally.
- Pontiac is somewhat of a disappointment albeit all the new models.
- Ditto for Dodge.
- Mini looks terrible down there. They are in their third year already. Like Hummer a lot should have been debugged! It's one car for God's sake!
- Scion. Terrible considering it's a Toyota brand, they have a few models and they had a ton of time to intorduce them first in Japan, then in California and then nationwide. It should have been at the top of the list.
- Saab's case is same if not worse than the Ford's case. Same comments as Ford for Saab.
- Saturn, even worse comments than Saab's.
- Subaru is a huge disappointment. Very, very poor performance considering their internal goals. How can you even pretent you want to position yourself more..."premium" than not with this IQ performance? First you fix this, then you market yourself as premium. Look and learn from Hyundai.
- Kia. Surprised at how low they have scored considering the close ties with Hyundai.
- Volvo. What a huge disappointment. Last year they had less number of issues than Acura has this year.
- Porsche deserves the same comments as Ford. Let's see if the new models will help next year's scores.
- VW is stuck to the bottom and I dont see it budging for a long time. Look at the improvement in number issues from last year, and they still dont budge from the bottom. That tells you how severe the issues are at VW. There is so much work to be done over at VW, I pitty the people that will accept the challenge.
- Poor Mazda. Total capitulation at this point. And dont forget that the perception out there is that Japanese cars are qualitative/reliable (and I know this study does not cover those items directly, but surely you get my point).
Suzuki, no comments.
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#8
I'm the Firestarter
Originally Posted by dom
<--- Not surprised.
Acura: new TL, new RL, relatively new TSX. Only MDX is old. Not to make excuses, I would expect the results to be better. But I doubt this relfects long-term quality and the seriousness of issues. Rattles on TSX != electrical problems on 325i.
#9
Originally Posted by gavriil
Nissan, Hummer vault up in J.D. Power Initial Quality Study; Lexus keeps top slot - - DALE JEWETT | Automotive News - - Source: Autoweek
INITIAL QUALITY BY NAMEPLATE, 2005 VS. 2004
Measured in problems per 100 vehicles
2005 2004
Lexus 81 Lexus 87
Jaguar 88 Cadillac 93
BMW 95 Jaguar 98
Buick 100 Honda 99
Cadillac 104 Buick 100
Mercedes 104 Mercury 100
Toyota 105 Hyundai 102
Audi 106 Infiniti 104
Infiniti 109 Toyota 104
Hummer 110 Mercedes 106
Hyundai 110 Audi 109
Honda 112 BMW 109
GMC 113 Oldsmobile 110
Lincoln 113 Volvo 113
Acura 116 Acura 117
Chevrolet 119
Ind. Avg. 118 Ind. Avg. 119
Jeep 120 Chrysler 120
Mercury 120 Dodge 121
Nissan 120 Lincoln 121
Chrysler 121 Pontiac 122
Chevrolet 127 Subaru 123
Ford 127 GMC 127
Mitsubishi 129 Ford 130
Pontiac 129 Mitsubishi 130
Dodge 130 Saab 133
Mini 130 Jeep 136
Scion 134 Mini 142
Saab 136 Land Rover 148
Saturn 136 Saturn 149
Subaru 138 Suzuki 149
Kia 140 Kia 153
Volvo 140 Nissan 154
Porsche 147 Mazda 157
Volkswagen 147 Scion 158
Land Rover 149 Porsche 159
Mazda 149 Volkswagen 164
Suzuki 151 Hummer 173
Source: J.D. Power and Associates
INITIAL QUALITY BY NAMEPLATE, 2005 VS. 2004
Measured in problems per 100 vehicles
2005 2004
Lexus 81 Lexus 87
Jaguar 88 Cadillac 93
BMW 95 Jaguar 98
Buick 100 Honda 99
Cadillac 104 Buick 100
Mercedes 104 Mercury 100
Toyota 105 Hyundai 102
Audi 106 Infiniti 104
Infiniti 109 Toyota 104
Hummer 110 Mercedes 106
Hyundai 110 Audi 109
Honda 112 BMW 109
GMC 113 Oldsmobile 110
Lincoln 113 Volvo 113
Acura 116 Acura 117
Chevrolet 119
Ind. Avg. 118 Ind. Avg. 119
Jeep 120 Chrysler 120
Mercury 120 Dodge 121
Nissan 120 Lincoln 121
Chrysler 121 Pontiac 122
Chevrolet 127 Subaru 123
Ford 127 GMC 127
Mitsubishi 129 Ford 130
Pontiac 129 Mitsubishi 130
Dodge 130 Saab 133
Mini 130 Jeep 136
Scion 134 Mini 142
Saab 136 Land Rover 148
Saturn 136 Saturn 149
Subaru 138 Suzuki 149
Kia 140 Kia 153
Volvo 140 Nissan 154
Porsche 147 Mazda 157
Volkswagen 147 Scion 158
Land Rover 149 Porsche 159
Mazda 149 Volkswagen 164
Suzuki 151 Hummer 173
Source: J.D. Power and Associates
#10
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Originally Posted by heyitsme
Theres really no major difference between Buick and Suzuki on the list, 1 problem versus 1.5 problems.
#11
Hows that a huge difference. One brand at that top has 1 problem on each of a 100 cars. The worst company has 1 problem on each of a 50 cars and 2 problems on the other 50.
Now this study combined with vehicle dependability over a 3 year period could show a significant quality issue. That seems to be the problem with praising companies for a good year of initial quality, when their 3 year dependability survey may show that they hve an addition 3-5 problems.
Now this study combined with vehicle dependability over a 3 year period could show a significant quality issue. That seems to be the problem with praising companies for a good year of initial quality, when their 3 year dependability survey may show that they hve an addition 3-5 problems.
#12
Originally Posted by gavriil
My comments about the above list:
- I dont know how Lexus does it. Being number 1 for so many consequtive years folks, is not easy. Not at all.
- Kudos to Jag! I guess the X type has been completely "debuged".
- Cadillac has introduced many new vehicles during the past coupld of years, so it's no surprise they went up in number of issues.
- BMW. I was expecting them to be worse off this year and even worse next year, due to the many new models introduced. So kudos to them and let's see if I am wrong next year about them. I hope I am.
- At this point one can claim Buick as one of the most (initial) qualitative brands around. They have done it way too many times in a row. Very consistent (initial) quality.
- Mercedes back from the dead (I am not referring so much to 2004 but previous years). Let's see if it continues. Kudos to them also.
- An example of inconsisten initial quality is Mercury. From 6th last year to the middle of the pack this year and below the industry average. Is it the Montego? If it is it will only get worse next year as more new models are coming up.
- Toyota, excluding Lexus and Scion, has stabilized at above industry average but not at the top any more as you see. I have been slightly concerned about them for 3 years now. They are right at the verge of calling them..."in decline" in that respect.
- Audi is slowly getting better, but let's see what happens next year with all the new product revamps, etc.
- I am disappointed at Infiniti. They should have had less problems this year than last year. What happened to that excellence spirit?
- I am not surprised at Hummer because they have reached a point where they should have debugged most issues at this point. They are not a new brand any more. Plus, like Porsche and others, they have very few vehicles around. IT's easier to excell in a measure like IQ with fewer offering in your lineup.
- Hyundai is a disappointment this year. Consistency is what changes perception, not one year of excellence (or close to that).
- Honda, even more of a disappointment. They are closer to the verge for calling them "in decline" in this respect, than Toyota is/
- GMC had a good jump. Good for them but let's see if it can continue.
- Ditto for Lincoln.
- Acura you fuckheads what the hell happened?!?
- Chevy's position looks better but it aint that much of an improvement if you look at the difference at the total number of issues between 04 and 05.
- The industry average tells us that overall the auto industry has not improved as compared to last year. So overall people are as happy with their cars during the first 90 days as last year. Which is disappointing in my opinion.
- Jeep deserves some praise because with the new Cherokee introduced they should have done as well/bad or worse than last year (at least I am assuming the Cherokee was included in this study - not sure).
- Nissan has a huge improvement in number of issues but I dont understand all the positive publicity. (and let me be blant), they STILL SUCK! (compared to the rest).
- Chrysler stable at below average. Disappointining even with all the new vehicles introed.
- Ford does not get it, never got and proabably will never do (at least not any time soon).
- I am surprised Mitsu is not last at this point with all that negative morale internally.
- Pontiac is somewhat of a disappointment albeit all the new models.
- Ditto for Dodge.
- Mini looks terrible down there. They are in their third year already. Like Hummer a lot should have been debugged! It's one car for God's sake!
- Scion. Terrible considering it's a Toyota brand, they have a few models and they had a ton of time to intorduce them first in Japan, then in California and then nationwide. It should have been at the top of the list.
- Saab's case is same if not worse than the Ford's case. Same comments as Ford for Saab.
- Saturn, even worse comments than Saab's.
- Subaru is a huge disappointment. Very, very poor performance considering their internal goals. How can you even pretent you want to position yourself more..."premium" than not with this IQ performance? First you fix this, then you market yourself as premium. Look and learn from Hyundai.
- Kia. Surprised at how low they have scored considering the close ties with Hyundai.
- Volvo. What a huge disappointment. Last year they had less number of issues than Acura has this year.
- Porsche deserves the same comments as Ford. Let's see if the new models will help next year's scores.
- VW is stuck to the bottom and I dont see it budging for a long time. Look at the improvement in number issues from last year, and they still dont budge from the bottom. That tells you how severe the issues are at VW. There is so much work to be done over at VW, I pitty the people that will accept the challenge.
- Poor Mazda. Total capitulation at this point. And dont forget that the perception out there is that Japanese cars are qualitative/reliable (and I know this study does not cover those items directly, but surely you get my point).
Suzuki, no comments.
- I dont know how Lexus does it. Being number 1 for so many consequtive years folks, is not easy. Not at all.
- Kudos to Jag! I guess the X type has been completely "debuged".
- Cadillac has introduced many new vehicles during the past coupld of years, so it's no surprise they went up in number of issues.
- BMW. I was expecting them to be worse off this year and even worse next year, due to the many new models introduced. So kudos to them and let's see if I am wrong next year about them. I hope I am.
- At this point one can claim Buick as one of the most (initial) qualitative brands around. They have done it way too many times in a row. Very consistent (initial) quality.
- Mercedes back from the dead (I am not referring so much to 2004 but previous years). Let's see if it continues. Kudos to them also.
- An example of inconsisten initial quality is Mercury. From 6th last year to the middle of the pack this year and below the industry average. Is it the Montego? If it is it will only get worse next year as more new models are coming up.
- Toyota, excluding Lexus and Scion, has stabilized at above industry average but not at the top any more as you see. I have been slightly concerned about them for 3 years now. They are right at the verge of calling them..."in decline" in that respect.
- Audi is slowly getting better, but let's see what happens next year with all the new product revamps, etc.
- I am disappointed at Infiniti. They should have had less problems this year than last year. What happened to that excellence spirit?
- I am not surprised at Hummer because they have reached a point where they should have debugged most issues at this point. They are not a new brand any more. Plus, like Porsche and others, they have very few vehicles around. IT's easier to excell in a measure like IQ with fewer offering in your lineup.
- Hyundai is a disappointment this year. Consistency is what changes perception, not one year of excellence (or close to that).
- Honda, even more of a disappointment. They are closer to the verge for calling them "in decline" in this respect, than Toyota is/
- GMC had a good jump. Good for them but let's see if it can continue.
- Ditto for Lincoln.
- Acura you fuckheads what the hell happened?!?
- Chevy's position looks better but it aint that much of an improvement if you look at the difference at the total number of issues between 04 and 05.
- The industry average tells us that overall the auto industry has not improved as compared to last year. So overall people are as happy with their cars during the first 90 days as last year. Which is disappointing in my opinion.
- Jeep deserves some praise because with the new Cherokee introduced they should have done as well/bad or worse than last year (at least I am assuming the Cherokee was included in this study - not sure).
- Nissan has a huge improvement in number of issues but I dont understand all the positive publicity. (and let me be blant), they STILL SUCK! (compared to the rest).
- Chrysler stable at below average. Disappointining even with all the new vehicles introed.
- Ford does not get it, never got and proabably will never do (at least not any time soon).
- I am surprised Mitsu is not last at this point with all that negative morale internally.
- Pontiac is somewhat of a disappointment albeit all the new models.
- Ditto for Dodge.
- Mini looks terrible down there. They are in their third year already. Like Hummer a lot should have been debugged! It's one car for God's sake!
- Scion. Terrible considering it's a Toyota brand, they have a few models and they had a ton of time to intorduce them first in Japan, then in California and then nationwide. It should have been at the top of the list.
- Saab's case is same if not worse than the Ford's case. Same comments as Ford for Saab.
- Saturn, even worse comments than Saab's.
- Subaru is a huge disappointment. Very, very poor performance considering their internal goals. How can you even pretent you want to position yourself more..."premium" than not with this IQ performance? First you fix this, then you market yourself as premium. Look and learn from Hyundai.
- Kia. Surprised at how low they have scored considering the close ties with Hyundai.
- Volvo. What a huge disappointment. Last year they had less number of issues than Acura has this year.
- Porsche deserves the same comments as Ford. Let's see if the new models will help next year's scores.
- VW is stuck to the bottom and I dont see it budging for a long time. Look at the improvement in number issues from last year, and they still dont budge from the bottom. That tells you how severe the issues are at VW. There is so much work to be done over at VW, I pitty the people that will accept the challenge.
- Poor Mazda. Total capitulation at this point. And dont forget that the perception out there is that Japanese cars are qualitative/reliable (and I know this study does not cover those items directly, but surely you get my point).
Suzuki, no comments.
#14
Senior Moderator
- Acura you fuckheads what the hell happened?!?
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