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Tesla returns were supposed to be easy, but this customer has been waiting more than 2 years for a Model X refund
Sat, Apr 9 2022
Danny Roman bought a new Tesla Model X and took delivery of the car on Feb. 28, 2020.
Three days later, he informed the company he was returning the electric SUV under the seven-day, no-questions-asked policy Tesla CEO Elon Musk was touting at that time.
Today, more than two years since Tesla took possession of the car, Roman still doesn’t have his refund or access to the vehicle, which had a price tag around $116,000 overall, including various options and fees.
Records indicate that Tesla did pick up his Model X, loading it onto a tow truck on March 8, 2020, after which he expected his refund to arrive promptly. His bank advised him to ask the EV maker to initiate a “stop sale,” he recalls, and then his Tesla sales representative informed him that his refund would be processed soon.
[ . . . ]
Roman stopped making payments on the car for a month because he thought everything was moving along properly. Then the bank told him that he had missed a payment and that his credit rating had taken a 30-point hit. When he called to ask about it, he was told Tesla had not issued the stop-sale.
Why he returned the car
[ . . . ]
Besides the battery issues, Roman said one of the vehicle’s falcon wing doors was sticking when he tried to open it. And he found that installing a charger at his apartment complex would cost 10 times the amount that Tesla sales reps claimed it would. The sales reps said he could install a charger at home for about $700; they knew he lived in an apartment building, but instead quoted a price for a charger in a stand-alone garage.
In the spring of 2019, Elon Musk said to his millions of followers on Twitter: “To be clear, orders are fully refundable, even after you’ve had your Tesla for a week,” and “If someone really wants to return the car in good faith on day 8, that’s fine.”
So Roman returned his car.
At one point, messages to Roman from Tesla show the company tried to convince him that it didn’t have a seven-day return policy when he bought his vehicle.
But Tesla had the return policy on its web site until Oct. 2020 — months after he bought and returned the Model X. (The return policy was also mentioned in his sales contract.) After three months of back and forth with the company, including being told his refund was arriving soon, then being told he could pick it up for repair, Roman filed suit against the company.
[ . . . ]
No day in court
[ . . . ]
Roman says if he realized the company was not being honest with him about the car and return process upfront, he would not have purchased the Model X and would not have agreed to arbitration. His arbitration is still pending.
[ . . . ]
In February of this year, Tesla — still refusing to acknowledge they’d accepted his vehicle as a return — sent Roman a message telling him his car, which he hadn’t seen in about two years, was ready to be picked up at a service center.
Bemused, Roman emailed them and said he’d come pick it up. But then Tesla wouldn’t make an appointment for him to do so. They told him to call his bank instead. That didn’t get him anywhere.
Livid, and curious about what had happened to the Model X over time, Roman logged in to the Tesla app to see if he could learn anything about its whereabouts. It turned out the car he’d paid for was sitting in a salvage yard just 11 miles from his home.
Lithium Corp is an exploration stage mining company. They do site surveys. They don't handle the discovery, development, production or reclamation stages. The majority of their claims are in the Nevada (with two other sites in British Columbia). Just 1% of the worlds lithium comes from the US.
How does Tesla pull ahead when the company they bought doesn't even hold claims where the majority of the worlds lithium comes from (Australia and South America)?
Lithium Corp is an exploration stage mining company. They do site surveys. They don't handle the discovery, development, production or reclamation stages. The majority of their claims are in the Nevada (with two other sites in British Columbia). Just 1% of the worlds lithium comes from the US.
How does Tesla pull ahead when the company they bought doesn't even hold claims where the majority of the worlds lithium comes from (Australia and South America)?
There's enough lithium in Nevada alone to convert the entire US automotive fleet to EVs. Lithium is the third most common element in the universe, it's the third lightest, it's the third element made by a star after helium. It's fucking everywhere on Earth.
Yah go mine the entire state of NV in the name of converting everyone to EV, that is a real possibility
It might happen if Elon becomes the majority owner of the United States of America..
Fake Tesla Release Sends Lithium Miner's Stock on a Wild Ride
April 13, 2022
Shares of Lithium Corp. whipsawed on Wednesday after an inauthentic press release circulated claiming electric-vehicle giant Tesla Inc. had acquired the Nevada-based miner.
Lithium Corp.’s stock more than tripled to $1.09 shortly before noon in New York before paring its gain. The shares were trading up about 25% at 1:16 p.m., while Tesla shares rose 3.1% to $1,017.19.
Screenshots of the bogus press release about a deal had been shared earlier on Twitter, including by well-followed fans of Elon Musk’s company. Tom Lewis, chief executive officer of Lithium Corp., told Bloomberg News that the deal was “fake news.” He added that the release didn’t come from his company and he was unsure where it came from.
Lithium Corp. subsequently issued a press release stating that it had not received “so much as an expression of interest from Tesla.” The company said none of its employees had left to join Tesla but that Lithium Corp. would be “happy to chat with Elon if he was inclined.”
Tesla didn’t respond to requests for comment from Bloomberg.
There's enough lithium in Nevada alone to convert the entire US automotive fleet to EVs. Lithium is the third most common element in the universe, it's the third lightest, it's the third element made by a star after helium. It's fucking everywhere on Earth.
Damn son, that's amazing!
You know what though? Hydrogen is by far the most abundant element in the universe (that we know of), why not just run our cars on that instead?!?!?!?!?!
They also said the structural pack with new cells would add a ton more range and performance while drastically reducing the price...we now know that to not be true either.
They also said Cybertruck should be delivered to their customers in 2022 and did the say anything about that Spyder thing?
They also said we would see Tesla Semis on the road in 2022
SoCal man says car computer on his new Tesla froze, causing vehicle to be stuck at 83 mph on freeway
The driver from Irvine said all of the buttons and switches - including turn signals and hazard lights - were not working.
RIVERSIDE COUNTY (KABC) -- The owner of a new Tesla Model 3 was left in shock after the car's main features allegedly froze while he was driving on the freeway.
Javier Rodriguez of Irvine spoke with Eyewitness News on Tuesday and said it happened last Thursday while he was heading westbound on the 10 Freeway through Cabazon.
He said the car was stuck going 83 mph and the main screen was frozen.
He said all of the buttons and switches - including turn signals and hazard lights - were not working.
"I noticed that it started to get hot in the car and there started to be a weird scent coming," recalled Rodriguez. "I was nervous that if I were to brake a whole lot that I wouldn't be able to gain the speed again to keep up with traffic and get around cars. I was nervous somebody was going to slam into me."
Even though the accelerator wasn't responding, fortunately Rodriguez said the brakes did work, but said that didn't make him any more comfortable when he was trying to stop.
He was able to make it off the road, and a few minutes later, the car rebooted. That's when everything seemed normal.
An officer with the California Highway Patrol helped Rodriguez get off the freeway, where he eventually had the car towed.
He said Tesla later told him they fixed the vehicle, but all they would say about what happened was what he said they wrote in the report.
"Diagnosed and found poor communication from charge port door causing power conversion system to shut off in order to protect on board components during drive," Rodriguez recalled.
Now, Rodriguez is worried that some kind of safety feature on the car could cause the onboard computer to shut itself down with no warning.
Eyewitness News has reached out to Tesla for a response but has not received a response.
"I need more explanation," said Rodriguez. "I'm on the freeway and this happens at 83 miles an hour. Everybody is trying to say, 'Well we fixed it. We fixed it,' but I need an explanation."
I saw that and all the comments were “oh why’s he recording instead of trying to fix it/get to safety” “media hates Tesla” “he doesn’t know how to use his car, needs to soft reboot it by doing X”
My main screen froze up while driving once but didn't affect how the car drove. Aside from not being able to listen to the radio or change the climate control stuff, everything else worked just fine. I rebooted the screen and all was back to normal.
Having to reboot stuff isn't uncommon in Teslas which is unfortunate.
My main screen froze up while driving once but didn't affect how the car drove. Aside from not being able to listen to the radio or change the climate control stuff, everything else worked just fine. I rebooted the screen and all was back to normal.
Having to reboot stuff isn't uncommon in Teslas which is unfortunate.
yah that happens... I had to reboot my idrive once while driving, but that only affected my radio and u know the things that are irrelevant to safety.
But The gas pedal, turn signal and hazard lights? that would scared the shit out of me... especially the gas pedal part.
I saw that and all the comments were “oh why’s he recording instead of trying to fix it/get to safety” “media hates Tesla” “he doesn’t know how to use his car, needs to soft reboot it by doing X”
If he didnt record it, no one would ever believe him. I dont know any other ways to use your gas pedal
Customers who are leasing a Tesla from April 15, 2022, should know they no longer have the option to buy the vehicle at the end of the lease contract.
The EV maker has updated the language on its website in the section dedicated to lease-end options under the "Eligibility" chapter as follows.
• All Tesla vehicles delivered on or after April 15, 2022 are not eligible for purchase.
• Third-party dealerships and third-party individuals are not eligible to purchase leased vehicles.
Mind you, the decision does not apply to users who signed a lease contract before April 15, 2022. They will still be able to buy the vehicle when their lease is over, although a purchase fee of $350 applies to cars delivered after April 13, 2019.
If you leased your vehicle before April 15, 2022, you may be eligible to purchase your leased Tesla. Review your lease agreement to see if you qualify.
For those customers who want to own the vehicle, Tesla continues to offer the option to buy it outright with cash or finance the acquisition with a loan.
Previously, Tesla offered lessees the option to buy the vehicle at the end of the lease deal, with one notable exception. Starting in 2019, the automaker denied that possibility to users leasing a Model 3, arguing that it planned to use the vehicles for its upcoming autonomous ride-hailing network. Tesla offers no explanation for its latest decision, although it's not that hard to realize why it's doing it. Used car prices have skyrocketed since 2020, and electric vehicles make no exception.
Actually, EVs are at the top of the pyramid when it comes to used car values seeing as they are in limited supply, with Tesla vehicles commanding particularly high prices. It's not uncommon to see a used Tesla EV offered up for sale at a higher price than a brand-new equivalent vehicle.
Tesla likely wants to cash in on this and sell the used cars for profit as their lease deals expire or lease them again as used vehicles.
New Tesla purchases will no longer come with the brand’s Gen 2 mobile connector. Instead, buyers can opt to add the charging kit for the reduced price of $200.
The Gen 2 Mobile Connector Bundle, which includes a 20-foot cable, a 220V-240V adapter and storage bag, will now cost $400 when purchased separately. The Level 1 kit plugs into a standard 110-volt household outlet, adding about two to three miles of range to the car’s battery per hour. That’s significantly slower than plugging into a wall connector or public charging station.
The move comes as Tesla prepares to ramp up production at its new Gigafactories in Austin and Berlin.
Tesla CEO Elon Musk said in a series of tweets over the weekend that the change was prompted by customer feedback. Explaining the decision to sell the bundle separately, Musk tweeted “Usage statistics were super low, so seemed wasteful. On the (minor) plus side, we will be including more plug adaptors with the mobile connector kit.”Historically, Tesla had made plug adaptors available for purchase separately from the kit. It is not clear which adaptors the kit will now include.
Musk also said that the mobile connector is unnecessary for drivers who use a Tesla wall connector or the automaker’s Supercharger network. He said that he recommends that buyers install a Tesla wall connector before the car arrives.
Even though most Tesla drivers top up through a wall connector or Supercharger station, some say the mobile connector kit is useful when camping or traveling through remote areas without charging stations.
It is too soon to tell if other EV makers such as General Motors, Ford, Nissan or BMW will follow Tesla’s lead. The Kia EV6 all-electric sedan does not come with charging cables.
^ This is so fucking dumb. I exclusively use the mobile charger to charge my car at home and I know a TON of people who do the same. Just another stupid cost cutting measure, soon they'll charge you extra for the card keys.
It's a way to raise prices without actually raising prices.
It's a strategy similar to shrinkflation.
Originally Posted by SamDoe1
^ This is so fucking dumb. I exclusively use the mobile charger to charge my car at home and I know a TON of people who do the same. Just another stupid cost cutting measure, soon they'll charge you extra for the card keys batteries.
Agreed. King Jerkoff tweeted that they're going to lower the price of the mobile charger to $200, but it's out of stock. The wall charger (which is now $500 instead of $550) is available though, and he was sure to point that out in his tweet.
Making a free, important accessory optional for $400, then $275, then $200, might not look like something that’s signaling important issues for an auto company the size of Tesla. Looking at the bigger picture, however, might reveal some aspects that are not at all good signs for investors, customers, and fans of the brand. Here’s what you should keep in mind for the near future.
Tesla is undeniably the company that managed to spark the EV revolution. Toyota or Nissan may have had their hybrid or electric products as well in the same timeframe, but nothing comes close to what this American carmaker did to a very conservative industry since the Model S came to fruition.
Jumping through a lot of hoops to achieve profitability and a stock price that almost nobody expected, Tesla did almost everything right. Deliveries, marketing, not having a press department but getting billions of dollars of free coverage, a CEO that connected with customers, impressive affiliate offers for those that promoted the brand, unique experiences, crazy powertrains, a car launched into space… Name it, and you’ll see they’ve done it. You can dislike them, you can say Musk’s annoying, you can have your own thing against this automaker, but you can not ignore what this manufacturer did for the entire world.
Tesla changed a very secretive and conservative industry. It forced giants like Ford, Volkswagen, and Toyota to rethink their strategies and made governments understand that for the sake of our common good we need zero-emissions cars, trucks, and vans on the road. It also sparked courage in others. That’s why we have carmakers like Rivian, Lucid, Canoo, Nikola, and VinFast doing their own thing.
But something’s wrong with Tesla now. And it has been for quite some time.
It might only get worse from here
The EV maker raised car prices for the U.S., China, and Europe markets on two separate occasions just in 2022. Last year, there were six total hikes for each model in the lineup. The last one happened across the board in October 2021, when Tesla added $5,000 for the Model X and Model S, while the 3 and Y got $2,000 increases each.
Why did they do this? Nobody knows. Elon Musk’s company never says anything about these changes, and it doesn’t plan on doing so very soon. The health crisis, inflation, supply chain issues, raw materials becoming increasingly more expensive, investments for expanding the Gigafactories… They could’ve all been used as a reason. But we’ll never know for sure what’s going on behind the curtains. There’s no transparency in this regard.
And it’s a pity. A company this size and with such cool customer-centric history should find some time to talk with its fans and customers because a PR department is non-existent. You shouldn’t be coerced into getting Elon Musk’s attention on Twitter for a short clarification or to solve an issue that potentially affects thousands.
While people might’ve accepted price increases as part of the ownership experience, the drop that filled the bucket came with a modification of a simple accessory – the mobile connector. If you’re not a Tesla customer or fan, then you should know this product is a cable that comes with various adaptors which enable you to charge from different outlets. Granted, it’s very slow. It can only give you two to five miles of charging per hour. But without it, you’ll have to source your own.
People are justifiably angry at this move because it reflects an Apple-like behavior. You can buy a new phone, but if you want to keep using it… Well, the charger is sold separately.
Existing customers might not feel anything about this change because they might have two or three mobile connectors lying around. But for a newcomer that’s not close to a Supercharger and doesn’t have a Power Wall installation coming or another form of home charging solution enabled, it’s a hassle.
Plus, Tesla didn’t drop the prices of its new cars to accommodate the mobile connector becoming an option. It’s now just something you’ll have to pay extra for.
What’s even worse is that Elon Musk confirmed this change on Twitter only after customers discovered it, and it all happened during the Spring Holidays. Sales Advisors have been telling people that are waiting to receive their brand-new EVs different things. Some confirmed the mobile connector is out for good and available only as an extra purchase, while others told buyers they’ll find it in the frunk.
It's certainly not looking good
But this is not all. Supercharging costs doubled, quality control has plummeted, service waiting times have grown, warranty issues are being dismissed on frivolous grounds, the people that paid for Full Self-Driving got nothing in exchange for their effort and availability to provide Tesla with immense quantities of necessary data, and spare parts are extremely hard to find because the carmaker is keen on ramping up deliveries of new cars.
Now add into the mix a CEO that’s involved with multiple companies, is very active on social media, has a knack for virtual tokens with no real-world value, is interested in doing all sorts of other things than just focusing on making Tesla better, is in the middle of a scandal with the SEC and investors, and you’ll get a not so pretty picture. It doesn’t look good at all.
What’s next for Tesla? Well, not that much. Going overboard, we can freely assume that you could get all the hardware, but without the software that unlocks its potential. It’ll be simpler for the company to add all the speakers for the Premium Audio and just not let you use some of them if you don’t pay the right amount of money, for example. Some over-the-air updates might as well become premium options, and you’ll maybe even have the chance to experience a subscription for other features. At this point, everything’s on the table.
This whole mishap has been correctly predicted by General Motors President Mark Reuss. He said Tesla might be facing a lot of issues sooner rather than later.
“Don’t forget. You’re going to have to compete with legacy vehicle makers from the industry that were buying credits. This is changing rapidly, I think. You’re going to have to compete on a lower price point, with a lower margin, high volume, high scale vehicle if you’re going to be a full-service automaker to get that advantage. That’s what you see us doing with our purpose-built EVs,” said Mark Reuss.
It appears that his predictions became reality faster than everyone anticipated.
Moreover, having Musk as CEO might’ve guaranteed the very survival of the famous EV maker, but his current behavior is now questioned by almost everyone. Some issues need fixing before they become international controversies. For now, let’s see what the jury will decide regarding compensations that are requested by investors. The judge already ruled the executive lied.
On top of all this, it seems like Elon Musk doesn’t want to find some common ground with the current U.S. administration. This might make life even harder for the company he’s leading. The stock is already in a downtrend, as well. It might not reach the over $1,200 value per share anytime soon.
Let’s just hope Tesla’s board will have a chance to talk with the CEO and establish a strategy that’ll avoid a grim scenario. Because, for now, the American EV maker is in troubled waters.
Competitors are ready. They had enough time to prepare.
Agreed. King Jerkoff tweeted that they're going to lower the price of the mobile charger to $200, but it's out of stock. The wall charger (which is now $500 instead of $550) is available though, and he was sure to point that out in his tweet.
Apparently it's only $200 if you buy it with your car. If you buy it after, it's $400 or something like that. That's a big jump from the $275 it used to be.
It's certainly not looking good But this is not all. Supercharging costs doubled, quality control has plummeted, service waiting times have grown, warranty issues are being dismissed on frivolous grounds, the people that paid for Full Self-Driving got nothing in exchange for their effort and availability to provide Tesla with immense quantities of necessary data, and spare parts are extremely hard to find because the carmaker is keen on ramping up deliveries of new cars.
Now add into the mix a CEO that’s involved with multiple companies, is very active on social media, has a knack for virtual tokens with no real-world value, is interested in doing all sorts of other things than just focusing on making Tesla better, is in the middle of a scandal with the SEC and investors, and you’ll get a not so pretty picture. It doesn’t look good at all.
04-09-2022, 03:00 PM
the definition of delusional 
gas pedal and hazard lights dont work? does that defeat the whole purpose of having hazard lights? 
.
