J.D. Power: Initial Quality News
06-04-2008, 03:29 PM
#41
Go Giants
Infiniti 
06-04-2008, 04:23 PM
#43
Team Owner
Acura = Kia? 
06-04-2008, 04:32 PM
#45
Team Owner
Originally Posted by godfather2
at least acura has shown signs of improvement
I would expect Acura's Quality to be in top 5 position.
Where is the LAQ (Legendary Acura Quality)??
06-04-2008, 04:49 PM
#46
dɐɹɔ ǝɥʇ ʇɐɥʍ
I always thought initial quality was a shame, how is it verified? I've brought cars in for warranty work in the past and never received paperwork, I'm sure it was never reported, these results are plus or minus 20% effective at best, which renders them useless.
06-04-2008, 04:58 PM
#47
The sizzle in the Steak
Originally Posted by oonowindoo
improvement?
I would expect Acura's Quality to be in top 5 position.
Where is the LAQ (Legendary Acura Quality)??
I would expect Acura's Quality to be in top 5 position.
Where is the LAQ (Legendary Acura Quality)??
06-04-2008, 05:05 PM
#48
Go Big Blue!
Acura's Initial Quality? Luke warm
Cosi cosi is really not good enough if they want to be considered something more than they currently are. Lexus, MB, Infiniti; all had 4 stars. Porsche was tops with 5. BMW and Audi had subcategories that were 4 stars. Acura? 3 stars across the board.
Better get cracking guys. People are paying a premium price for something. It better be a premium product with a premium dealer experience. Otherwise, it's just a Honda. My RL was in the shop several times in the first year for annoying things. My dealership looks like a Honda showroom (just quieter).
Before anybody says it; I realize long term reliability is important also. But people don't want to be back to the dealer 3 times in the first 3 months to fix a rattling glove compartment, etc. It negatively affects the "experience" which negatively affects the brand perception which ultimately becomes the brands image.
http://www.jdpower.com/autos/ratings...tings-by-brand
Better get cracking guys. People are paying a premium price for something. It better be a premium product with a premium dealer experience. Otherwise, it's just a Honda. My RL was in the shop several times in the first year for annoying things. My dealership looks like a Honda showroom (just quieter).
Before anybody says it; I realize long term reliability is important also. But people don't want to be back to the dealer 3 times in the first 3 months to fix a rattling glove compartment, etc. It negatively affects the "experience" which negatively affects the brand perception which ultimately becomes the brands image.
http://www.jdpower.com/autos/ratings...tings-by-brand
06-04-2008, 05:07 PM
#49
Team Owner
it did back in the 90s during the integra, legend period
06-04-2008, 05:10 PM
#50
Team Owner
welcome to 2001
06-04-2008, 05:17 PM
#52
Team Owner
i thought you were older than 18..... you joined AZ when you were 13? nice.
06-04-2008, 05:19 PM
#54
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Originally Posted by iTimmy
I always thought initial quality was a shame, how is it verified? I've brought cars in for warranty work in the past and never received paperwork, I'm sure it was never reported, these results are plus or minus 20% effective at best, which renders them useless.
Check the 3-year surveys-- I bet Honda and Acura are way up at the top of those surveys along with Infiniti and Lexus, with MB below average and Jag way towards the bottom.
06-04-2008, 05:48 PM
#55
The sizzle in the Steak
:ibdeadhorse:
06-04-2008, 05:58 PM
#56
Go Big Blue!
Originally Posted by Moog-Type-S
:ibdeadhorse:
Read an article somewhere this week that Acura's starting to put big pressure on all their dealers to renovate or rebuild with larger/better showrooms. That's part of the equation, but Acura better improve the initial quality a bit and get away from FF drivetrains (09 TSX). Otherwise, they're shoveling shit against the tide trying to improve their status among the topshelf brands.
06-04-2008, 07:39 PM
#59
People, this isn't about "quality" per se, its about "problems per 100 vehicles," says so right under the title of the document. I believe the MINI ranking though. My sister-in-law's 03 Cooper S needed its window regulators replaced 3 times in less than 2 years among other things
Whats really funny is the 2006 ratings
It is kinda hard to believe that almost half of the manufacturers could cut almost half of the problems in a year or 2. Just look at Land Rover in 2006, then 2007, then 2008.
Whats really funny is the 2006 ratings
It is kinda hard to believe that almost half of the manufacturers could cut almost half of the problems in a year or 2.
Just look at Land Rover in 2006, then 2007, then 2008.
06-04-2008, 07:57 PM
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Originally Posted by DrewSRX
Every Infiniti made the list, except for the FX which just got redesigned:
where's the TL? dang, my dad wasn't kidding when he said that he loves his G35x.
now, i may not be as surprised when he said he bets his G35x will last longer than my TSX.
06-04-2008, 09:56 PM
#62
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Originally Posted by I Go To Costco
People, this isn't about "quality" per se, its about "problems per 100 vehicles," says so right under the title of the document. ...
It is kinda hard to believe that almost half of the manufacturers could cut almost half of the problems in a year or 2. Just look at Land Rover in 2006, then 2007, then 2008.
It is kinda hard to believe that almost half of the manufacturers could cut almost half of the problems in a year or 2.
Just look at Land Rover in 2006, then 2007, then 2008.
And notice that the average problems per car has dropped significantly across the board- Acura's problems per car have dropped every year, but some other manufacturers improved even more. That's all good for us car nuts and consumers.
I'll still never get a Land Rover, though.
06-04-2008, 10:01 PM
#63
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Lets see how these same vehicles are after 3, 5 and 10 years 
Initial quality means NOTHING in these surveys anyway.
What counts as a problem? Is 1 engine falling out the same as 1 rattle that the service department technician can't duplicate?
Initial quality means NOTHING in these surveys anyway.
What counts as a problem? Is 1 engine falling out the same as 1 rattle that the service department technician can't duplicate?
06-04-2008, 10:57 PM
#64
The problem is that Acura = Honda. I know, 
But the thing is, Honda competes with Ford, Chevy, Dodge, etc. So the standard for that class of cars is much lower. So by comparison, Hondas are better in that department.
Now you take the same Honda, put an Acura badge on it, and then have it compete with Lexus and Audi. It's not going to work. And I doubt Acura's rating will improve now that they keep putting that fake plastic metal shit all over their interiors. Doesn't look good in a Civic, it's not going to fly in an Acura either.
But the thing is, Honda competes with Ford, Chevy, Dodge, etc. So the standard for that class of cars is much lower. So by comparison, Hondas are better in that department.
Now you take the same Honda, put an Acura badge on it, and then have it compete with Lexus and Audi. It's not going to work. And I doubt Acura's rating will improve now that they keep putting that fake plastic metal shit all over their interiors. Doesn't look good in a Civic, it's not going to fly in an Acura either.
06-04-2008, 11:01 PM
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dang acura is being killed by their other 2 japanese competitors lexus and infiniti.
infiniti has mostly 4's and 5's and the same goes with lexus, which is mostly 5's.
infiniti has mostly 4's and 5's and the same goes with lexus, which is mostly 5's.
06-04-2008, 11:15 PM
#68
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Originally Posted by Ken1997TL
What counts as a problem? Is 1 engine falling out the same as 1 rattle that the service department technician can't duplicate?
IIRC, the degree of the problem is not quantified. Consumer expectations are also considered in JD Power's surveys: it's a problem if the customer expects a third cupholder in a Porsche 911 and it doesn't have one.
06-04-2008, 11:50 PM
#69
I shoot people
<---------
06-05-2008, 12:18 AM
#70
I think these types of reviews are somewhat useful. I highly doubt that cars will get more reliability as time goes on, so maybe this is an early indicator for unreliable cars... not the best, but better than nothing... or worse, going with past perceptions.
The title of these reports is way too misleading.... quality is a highly subjective term, and I think the ratings are based more off of their "problems per 100 vehicles" study.... sooo, that means its a more simple scale (out of 5 stars) of measuring how many problems a car will or won't have.
A Mini with the same interior quality as a Chrysler?
Don't tell me you guys buy that.
If I'm right, this is more like a "long term test" study like how some publications own a car for a few months or a year and then give their feedback, except this isn't about the performance, utility, comfort, etc.. its more like what you can expect with regards to potential problems.
The title of these reports is way too misleading.... quality is a highly subjective term, and I think the ratings are based more off of their "problems per 100 vehicles" study.... sooo, that means its a more simple scale (out of 5 stars) of measuring how many problems a car will or won't have.
A Mini with the same interior quality as a Chrysler?
Don't tell me you guys buy that.If I'm right, this is more like a "long term test" study like how some publications own a car for a few months or a year and then give their feedback, except this isn't about the performance, utility, comfort, etc.. its more like what you can expect with regards to potential problems.
06-05-2008, 12:25 AM
#71
Senior Moderator
Threads merged...
06-05-2008, 01:46 AM
#72
6G TLX-S
Originally Posted by Python2121
I am surprised by MB and Mini
06-05-2008, 07:11 AM
#73
Go Big Blue!
Originally Posted by charliemike
What the hell does cosi cosi mean?
http://www.chrisbrocious.com/files/-...alianSlang.pdf
Last edited by SpicyMikey; 06-05-2008 at 07:14 AM.
06-05-2008, 10:07 AM
#74
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Originally Posted by mltk53
whoa, audi took a huge leap. convinces me even more to get the new b8 =]
I'm still annooyed when people jump on the bandwagon and bring up the audi reliability issues when they have improved quite a lot since then. They still have some kinks, but it is much improved.
06-05-2008, 10:25 AM
#75
Senior Moderator
Originally Posted by charliemike
Initial Quality is nice and all but shouldn't the REAL story be what the cars are like, oh I dunno, two years after purchase?
06-05-2008, 03:25 PM
#76
Fahrvergnügen'd
Looking at that 2006 report. Does anyone else get the feeling JD Power changed their metrics to get the new lower numbers in 2007 rather than some sort of quantum leap in manufacturing quality?
06-05-2008, 06:03 PM
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Originally Posted by Ken1997TL
Lets see how these same vehicles are after 3, 5 and 10 years
Initial quality means NOTHING in these surveys anyway.
What counts as a problem? Is 1 engine falling out the same as 1 rattle that the service department technician can't duplicate?
Initial quality means NOTHING in these surveys anyway.
What counts as a problem? Is 1 engine falling out the same as 1 rattle that the service department technician can't duplicate?
06-05-2008, 09:29 PM
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Originally Posted by Mokos23
how could infiniti be so high, but yet nissan be so low?