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So the ranking is for "Which Car Brands Make the Best Vehicles?"
And it is telling me that Hyundai/Genesis makes better cars than Porsche?
Also
as well as owner feedback on more than 640,000 cars to determine the predicted reliability and owner satisfaction ratings
the system itself is flawed, when BMW/Porsche and other brand buyers spent $60k-100k on their new car, of course they have certain higher than normal expectations than let's say you spent $40k on a Genesis. I spend less, especially less than its direct comeptitors and getting the similar values/performance, of course i will be more satisfied.
What does that have to do with reliability and best vehicles?
Last edited by oonowindoo; 02-22-2018 at 04:32 PM.
Well, Subaru has always treated me alright. And my Volvo's have been great. Not getting upset at the charts or methodology, but I think it relates more to doing all the recommended maintenance . On time.
So the ranking is for "Which Car Brands Make the Best Vehicles?"
And it is telling me that Hyundai/Genesis makes better cars than Porsche?
Also
the system itself is flawed, when BMW/Porsche and other brand buyers spent $60k-100k on their new car, of course they have certain higher than normal expectations than let's say you spent $40k on a Genesis. I spend less, especially less than its direct comeptitors and getting the similar values/performance, of course i will be more satisfied.
What does that have to do with reliability and best vehicles?
Probably has more to do with Genesis only currently having 2 models rather than any variation in expectations.
Plus, the ATP for Genesis is pretty close to BMW (closer to BMW than say, Lexus, much less Acura).
Let's not forget that the bulk of BMW sales is w/ the 3 Series (starts at $35k), 4 Series ($43k), X3 ($38k), along w/ the 2 Series, X1, X2 and X4.
What's the expectation of those owners?
Another reason why that argument doesn't hold water is that the models with the lowest owner satisfaction scores are the ILX and CLA - so the cheapest Acura and MB, respectively, got the lowest satisfaction scores when supposedly those owners should have lower expectations.
Lexus owners spend less than BMW owners, so shouldn't they have greater owner satisfaction than BMW owners?
And is that the reason BMW owners have a greater satisfaction score than MB owners (as MBs generally have a pricing premium, esp. the S Class)?
Probably has more to do with Genesis only currently having 2 models rather than any variation in expectations.
Plus, the ATP for Genesis is pretty close to BMW (closer to BMW than say, Lexus, much less Acura).
Let's not forget that the bulk of BMW sales is w/ the 3 Series (starts at $35k), 4 Series ($43k), X3 ($38k), along w/ the 2 Series, X1, X2 and X4.
What's the expectation of those owners?
Another reason why that argument doesn't hold water is that the models with the lowest owner satisfaction scores are the ILX and CLA - so the cheapest Acura and MB, respectively, got the lowest satisfaction scores when supposedly those owners should have lower expectations.
Lexus owners spend less than BMW owners, so shouldn't they have greater owner satisfaction than BMW owners?
And is that the reason BMW owners have a greater satisfaction score than MB owners (as MBs generally have a pricing premium, esp. the S Class)?
Those 3/4 series drivers have higher expectation (a better name for badge whores) because they drive a car with a BMW badge on it.. i mean come on... why else would anyone get a base stripper 320 with halogen light in 2018 over a fully loaded 2.0T Accord.
Those 3/4 series drivers have higher expectation (a better name for badge whores) because they drive a car with a BMW badge on it.. i mean come on... why else would anyone get a base stripper 320 with halogen light in 2018 over a fully loaded 2.0T Accord.
BTW: my 4 series is 60k
I would definitely opt for a 320i over a fully tarted up 2.0T Accord. Why? Two reasons, RWD and Manual Transmission. Nuff said.
Correct, a strippo Accord 2.0T is available with a manual, what I said was "a fully tarted Accord 2.0T"; that car is not available with three pedals under the dash.
Consumer Reports is no longer recommending Tesla’s Model S and is panning the reliability of the new Model Y.
The Consumer Reports’ annual Auto Reliability Survey, released Thursday, also dropped a Toyota brand from No. 1 for the first time in 15 years, although the Japanese automaker’s vehicles maintained high reliability scores overall.
Tesla’s Model S had problems with its air suspension and main computer and touchscreen controls, according to Jake Fisher, senior director of auto testing at Consumer Reports. The Model Y had body hardware and paint problems, he said.
Consumer Reports in 2015 ranked the Model S as its top-rated vehicle ever. Now, Fisher said, “We see a variety of problems on that car. It’s wavered throughout its life cycle” as Tesla has consistently updated the Model S, which was introduced in 2012.
Typically older models fare better in reliability as companies tend to address problems as the vehicles age, but Tesla has continued to update the cars without much change to their exteriors, including over-the-air, or remote,software updates — an emerging trend in the auto industry led by Tesla.Overall, Tesla ranked second to last in the reliability study. It was down two spots from a year ago due to the issues identified in the Model S and the Model Y, which went on sale earlier this year. The Model Y has “well below average reliability,” the publication said.
In a recent, widely reported incident, the glass roof flew off of one owner’s brand new Tesla Model Y.
Tesla Model S dual motor all electric sedan on display at Brussels Expo on January 9, 2020 in Brussels, Belgium.
Sjoerd van der Wal | Getty ImagesMany of the problems identified by Consumer Reports have been ongoing for Tesla. The company notified owners of older Model S and Model X vehicles that Tesla will some refunds for repairs if the owner previously had to pay out of pocket to fix a problem in their main computers. That problem manifested as a blank touchscreen, and drivers losing access to temperature controls, rear view cameras and other glitches. It was related to memory-device failures in the computer that stores data from the vehicle.
After Tesla sent that notice to owners, the National Highway Traffic Safety Administration expanded a safety probe into the issues with the main computers in Model S and Model X vehicles made from 2012 to early 2018. Depending on results of the engineering analysis, the federal probe could prompt a mandatory recall that goes beyond Tesla’s warranty adjustment. According to NHTSA documents, approximately 159,000 vehicles may have been effected.
Consumer Reports’ Jake Fisher said, “We continue to recommend many reliable EVs such as the Chevrolet Bolt, Nissan Leaf, and Hyundai Kona Electric that have lower operating costs than traditional gas-powered vehicles. The initial problems we are seeing in some of the latest EVs are still covered under warranty and may improve over time. We will continue to monitor the reliability and costs of EVs over the long term as more models hit the market.”
Of the 26 brands ranked in the Consumer Reports reliability survey, Japanese automakers fared the best.
For the first time, the Japanese brand Mazda ranked at the top of the nonprofit organization’s reliability list. Toyota vehicles ranked second and third. Toyota products had always topped the reliability rankings since the survey began in 2005, Consumer Reports said.
Buick, Honda and Hyundai were No. 4-6 on this year’s reliability list. Ford Motor’s Lincoln brand, down 11 spots from a year ago, ranked last in the study, behind Tesla.
The survey, which covers the 2000-2020 model years, is based on data collected from owners of more than 300,000 vehicles. The nonprofit then assigns a predicted new-vehicle reliability score to various nameplates based on their amount of reported problems and other measures.
The reliability rating is a key element to Consumer Reports’ overall score of a vehicle and whether or not it’s “recommended” for consumers. The overall score also includes road-test performance, owner satisfaction survey results, whether a vehicle comes with key safety systems, and results from crash tests, if applicable.
Give a round of applause for Mazda as it lands at the top of the Consumer Reports' 2021 Brand Report Card, announced Thursday. The annual list, based on 50 tests predicting reliability and owner satisfaction, vaulted the Japanese brand to the top to dethrone last year's top dog, Porsche. This is the first time Mazda has topped CR's coveted brand report card. Meanwhile, Tesla, a relative newcomer to these lists, fell five spots from last year as reliability issues outweighed "remarkably high scores" from owners. Only the Tesla Model 3 earned the nonprofit institute's coveted "Recommended" label.
The consumer guide's theme this year is a good one for regular folks shopping for new cars, trucks and SUVs: Some of the best models come from affordable makes. In fact, half of this year's top 10 best brands come from what CR defines as a "mainstream" brand. Those are nonluxury makes and aside from first-place finisher Mazda include Subaru, Honda, Toyota, Chrysler, Buick and Hyundai. This year also marks a big one for legacy American brands as two land in the top 10 for only the second time. Chrysler and Buick enjoyed bumps in reliability and owner satisfaction.
Which brands had a bad time this go-around? Aside from Tesla's slipping, Kia and Genesis surprised with tumbles -- especially the latter. Genesis, a darling on these kinds of data lists for a few years now, fell 13 places due to declining predictable reliability. Kia's 10-place drop also comes amid increased reliability issues across its vehicle fleet. Down at the bottom? Some perennial quality whipping posts -- Alfa Romeo sits in last place with Land Rover and Mitsubishi not far behind. For mass-market Mitsu, hopefully the just-revealed 2022 Outlander can mix things up for the brand.
Consumer Reports has published its latest annual auto reliability brand ranking, and the results show that eight of the most reliable brands are from Asia. The other two to make the top ten are Buick and MINI. What about the brands with the worst scores? 21 photos
Well, as you may have read in the title of this article, Lincoln, Tesla, and Jeep had the worst rankings in Consumer Reports’ 2021 Brand Reliability Survey. Mind you, this survey only includes 28 brands, as other marques had too few models or insufficient data to be able to obtain a rank.
In other words, Consumer Reports did not have enough info to work with when it came to brands like Alfa Romeo, Dodge, Fiat, Jaguar, Land Rover, Maserati, Mitsubishi, and Polestar. The survey worked with data gathered from over 300,000 vehicles, with model years ranging from 2000 to 2021.
If one brand did not have enough models in its range, or if it was not accurately represented within the CR subscriber database, it had to be left out to prevent affecting the overall result. The publication also has statisticians and data analysts to make sure the results are correctly shown.
Owners reported issues as severe as transmissions that required replacements at just 5,000 miles (ca. 8,047 km), as well as misaligned tailgates or doors, or display screens that required hardware replacement. Yes, these things may happen even with a new or almost new car, but that is why warranties exist.
However, Consumer Reports makes reliability predictions based on overall reliability for the past three years, or the past two if a particular model was redesigned in 2021 or 2020. Reliability data is gathered from Consumer Reports members and only covers issues with their vehicles in the past 12 months.
After careful data analysis, Consumer Reports makes a predicted reliability score for each brand, which is on a 0-to-100-point scale. The industry average sits between 41 and 60 points. The best-ranked marques come from Asia, followed by others Europe. Some American makes and models fared better than their foreign equivalents.
You should know that pickups and minivans had the lowest average score in predicted reliability, with an average of 43. SUVs beat them with an average predicted reliability of 50 out of 100, while the other body styles, ranging from convertibles, coupes, and hatchbacks to wagons and sedans had an average predicted reliability score of 57.
It is worth noting that electrified models had above-average reliability ratings, but all-electric SUVs failed to beat the overall average of the category. That goes to show that having fewer moving parts does not guarantee fewer issues. In-car electronics may have been the least reliable element of affected electric SUVs, but that is a different story.
Lexus managed to stand out this year as all its models managed to have average or better reliability this year than any of the other top-five brands in the survey. All Mazda models managed to score above average except for the Mazda3, which was on par with the industry average on reliability, just like last year, as CR notes.
Now, let us move on to the average scores of predicted reliability based on Consumer Reports member surveys. Lexus tops the survey with 76 points, and Mazda manages a close second with 75 points. Toyota gets a third place with 71 points, while Infiniti gets a six-position jump to fourth place with 69 points.
Buick drops one position, reaching fifth with 66 points, but having the best rank across domestic brands. Honda also obtained an average of 66 points and dropped a position from last year, while Subaru gained a position from last year with its 66-point raking that landed the marque in seventh place.
Acura has obtained 65 points on its first-ever ranking, enough for eighth place, while Nissan got an average of 63 points. MINI earned 13 positions and obtained tenth place with an average of 60 points. On the other hand, Hyundai dropped four positions and was ranked 11th this year, with 56 points.
Chrysler's first-ever ranking got the brand 54 points and 12th place this year. Porsche dropped two positions, stopping in 13th place, with 52 points. Chevrolet earned four positions and ranked 14th this year with 48 points.
Audi had to settle for 15th place with 47 points, just ahed of Cadillac and BMW. While Cadillac gained six positions this year and obtained 47 points, BMW dropped four positions and only got 45 points this year.
Ford was ranked 18th in the survey this year, with 44 points, an increase of five positions.
Just under the Blue Oval, Kia dropped three spots and finished with 43 points, while Volvo dropped a position and ended this year's survey with 42 points, just at the edge of the industry average.
Ram dropped 12 positions and rested in the 21st place with 40 points, followed by GMC with 37 and Mercedes-Benz with 34. GMC lost five positions, while Mercedes lost two. Volkswagen gained one position this year, with 31 points, but ranked 24th at the end, while Genesis got to be on the scale for the first time, ranking 25th with 30 points.
Jeep only got 26 points and the 26th place, which marked a five-position drop for the brand. The marque was followed by EV-only brand Tesla, which got the 27th place with just 25 points. Lincoln had the worst rating of this year's survey, with the last position and just 18 points.
When looking to buy a car, reliability is important, but it’s one of the harder things for car reviewers like us to evaluate. Thankfully, Consumer Reports polls its subscribers annually in order to judge which brands and models are the most reliable. CR also shows the least reliable brands in that ranking, which should help you narrow down your shopping list, giving you a sense of which brands to best avoid if squeaks, rattles or major malfunctions are a big concern for you.
CR says it didn’t have enough data to rate the Alfa Romeo, Dodge, Fiat, Jaguar, Land Rover, Maserati, Mitsubishi and Polestar brands.
Here, we’ve listed the 10 least reliable car brands in the U.S., according to CR’s data.
Historically, Volvo is known for making safe and reliable cars. Its current lineup falls short, however, with the XC90 being the brand’s least reliable model.
The Ram 2500 and 1500 pickups don’t get stellar reliability scores, but the 1500 Classic had a predicted reliability score of just 11 out of 100, bring the brand as a whole down by 12 positions compared to last year’s overall reliability rankings.
Hyundai’s luxury brand had just two models represented in CR’s study, and while the G70 scored 55 points out of 100, the GV80 SUV scored just 5 points.
Though the Jeep Cherokee, Wrangler and Gladiator are able to get you off the beaten path, they can also land you in the shop, with reliability scores of 30, 25 and 23, respectively.
The Tesla Model 3 EV scored the best of the brand, with 59 points, but the Model S, Y and X scored 20, 18 and 5, in that order. It retains its position on the list as the second-least reliable brand.
Ford’s luxury brand Lincoln retains the dubious honor of being the least reliable, with the Aviator being the most egregious offender. It’s a shame, as Lincoln makes some otherwise enjoyable vehicles.
My college roommate's wife really wants an XC90.
I told her to lease it & drop out before it's out of warranty. Didn't realize it was their least reliable model.
Doesn't help that they live over an hour from the closest Volvo dealer, either.
My college roommate's wife really wants an XC90.
I told her to lease it & drop out before it's out of warranty. Didn't realize it was their least reliable model.
Doesn't help that they live over an hour from the closest Volvo dealer, either.
It's the least reliable model because it's also been out for the longest time. It was the first one on the SPA platform and to get the new Sensus infotainment system back in 2015. As with all cars, the first couple of model years had issues. The other models all came well after so a lot of the kinks got worked out; the XC60 came out 2 years later, and the S/V60 4 years later. Powertrain and most interior components are common across all the SPA cars, so at this point they're all about the same as far as reliability is concerned. If she wants one that's 2018+, I wouldn't worry too much, though if she wants the T8 PHEV version I'd get the extended warranty. 10 year / 100K miles exclusionary warranty for around $3K is a pretty good deal for a car so complex and expensive to repair.
I think she was looking either T5 or T6, not the whole hog T8.
They have 1 kid, with 1 on the way. I told her the XC60 would probably suit them better, size-wise, since they got rid of their Tahoe pre-kids.
She probably drives too much for a lease anyway.
Consumer Reports has decided to change the evaluation system in regards to driver assistance systems and this is bad news for Tesla. The new rating system will award points to vehicles that encourage safe driving by monitoring driver behavior. The announcement follows a similar one made by the IIHS.
Consumer Reports Changes the Way They Assess Safety, Tesla Fans Will Be Furious
Consumer Reports is about to release their latest automotive Top Pick list, but this time there will be drama. This is why CR took the time to explain their new assessment methodology in regards to the advanced driving assistance systems (ADAS). Specifically, CR will evaluate whether the driver monitoring systems in the vehicles are doing a good job at encouraging safe driving. The move is a major blow to Tesla, which will not make it to the Consumer Reports Top Pick list.
The new rating will add two points to a vehicle’s Overall Score if it features a system that encourages safe driving as part of the model’s active driving assistance package. This can be achieved using driver monitoring systems and alerts to keep the driver alert at all times, even when the car drives under semi-automated helpers.
So far, only Ford’s BlueCruise and GM’s Super Cruise qualify to earn these additional points. The matter will get worse starting with 2024 since the vehicles that have active driving assistance but lack adequate driver monitoring will lose 2 points from the Overall Score. This will increase to 4 points for the 2026 models.
“We believe it’s time to recognize vehicles that have found a safer way to deploy this technology,” says Jake Fisher, senior director of CR’s Auto Test Center. “GM’s Super Cruise and now Ford’s BlueCruise both have the right combination of helping drivers enjoy the convenience of automation while verifying that they’re keeping their eyes on the road.”
Both GM’s and Ford’s systems use driver monitoring features that force the driver to stay alert at all times, and they are pretty aggressive in doing that. Consumer Reports found that GM’s Super Cruise will slow the car down and will eventually stop it if the driver does not respond to repeated warnings.
Ford’s BlueCruise goes even further, by briefly engaging the brakes to give the driver a jolt before it too slows the car to s stop. Neither system will allow semi-automated driving when the driver monitoring camera is covered.
On the other hand, the Traffic Jam Assist system in BMW cars activates the driver monitoring camera when driving below 40 mph only. The feature can be completely turned off in the menu or the driver monitoring camera can be covered. Meanwhile, Subaru’s EyeSight and DriverFocus systems lack the camera, and the driver monitoring features can be turned off via the menu.
Tesla’s FSD in Model S and Model X was tested with software version 11.0 and the results were worrying. The driver can fully cover the driver monitoring camera and the automated driving functions still work, which defeats the purpose of driver monitoring. Further on, Consumer Reports found the warning inadequate, taking too long to intervene. The Autopilot also fails to warn the driver when he is not keeping his eyes on the road as long as the hands are on the wheel.
A similar assessing system was announced by the IIHS earlier, but the safety body still tinkers with how they will evaluate the driver monitoring systems. Further details are expected to surface in the coming months, though. At that point, Tesla will see its vehicles lose their safety accolades and will most certainly not ignore the situation anymore. For now, Tesla was not available to comment on the new findings by Consumer Reports. As you know, Tesla does not have a public relations department anymore.
Wow only Ford and GM? No other manufacturer passed, just Ford and GM. Weird how consumer reports has ties to two automotive companies, guess which ones....
Here's the Ford Mach-e which consumer reports praised for their driver monitoring features driving with the seatbelt unbuckled and without someone in the driver's seat
Here's the same superior system working with the seatbelt undone
Here's GM SuperCruise being fooled by cheap joke eyball glasses and the seat belt unbuckled
FYI some of Consumer Reports largest donators are the Ford Foundation which has a member of the Ford family on it's board, and the Arthur P Sloan foundation which has the former CEO and President of GM on it's board, I'm sure it's just a coincidence that CR praised these companies
I know Consumer Reports is a joke. Car and Driver tested cars from almost every automatker and found all versions of DMS could be tricked INCLUDING Ford and GM. So they agree with Consumer Reports on everything except for Ford and GM, which just so happens to be the two companies with ties to CR. Weird, huh?
Consumer Reports Changes the Way They Assess Safety, Tesla Fans Will Be Furious
Originally Posted by #1 STUNNA
Wow only Ford and GM? No other manufacturer passed, just Ford and GM. Weird how consumer reports has ties to two automotive companies, guess which ones....
Here's the Ford Mach-e which consumer reports praised for their driver monitoring features driving with the seatbelt unbuckled and without someone in the driver's seat
Here's the same superior system working with the seatbelt undone
Here's GM SuperCruise being fooled by cheap joke eyball glasses and the seat belt unbuckled
FYI some of Consumer Reports largest donators are the Ford Foundation which has a member of the Ford family on it's board, and the Arthur P Sloan foundation which has the former CEO and President of GM on it's board, I'm sure it's just a coincidence that CR praised these companies
Originally Posted by #1 STUNNA
I know Consumer Reports is a joke. Car and Driver tested cars from almost every automatker and found all versions of DMS could be tricked INCLUDING Ford and GM. So they agree with Consumer Reports on everything except for Ford and GM, which just so happens to be the two companies with ties to CR. Weird, huh?
So you wanna know which 2022 EVs are the most reliable? Here are the Consumer Reports' scores: KIA EV6 - 84 points, Tesla Model 3 - 58 points, Nissan Leaf - 53 points. All the other models scored less than 50 points. Now let’s see the insights behind the numbers.
KIA EV6 Is Much More Reliable Than the Tesla Model 3 and Nissan Leaf, Study Shows
First of all, the very definition of reliability is this: "the quality of being trustworthy or of performing consistently well." A car model will prove itself reliable (or not) after some years in service and tens or hundreds of thousands of miles. Also, the higher the number of satisfied drivers, the more credible the reliability index.
Now, do you remember what was one of the biggest selling points of electric vehicles? Right, their better reliability compared to internal combustion cars. Which was based on pretty logical arguments.
ICE cars pay a high toll because of complicated engines with a lot of moving parts probe to intensive wear. There are also all those complicated fuel and exhaust systems, the transmission and water pump, and, more recently, a myriad of computers and electronic devices for emissions control.
Right. But let’s not forget that car makers are building ICEs for a century now, while mass-market EVs have been with us for only a decade. So, it’s only natural to assume that gasoline-powered models benefit from a broader technical experience than their comparable 100% electric models. Wait a minute, EVs reliability is not the best?
In recent years, Consumer Reports compiled data from millions of vehicle owners. And it seems that EVs, as a category, have more frequent problems than ICE and hybrids. Ouch, that hurt! But there’s no need to fear a Big Auto conspiracy.
There is a better (and more sane) explanation. Modern EVs showcase completely new platforms and innovations. All of this requires a learning curve for engineers, and early adopters are very helpful in accelerating this process.
But, for the time being, in CR’s surveys, many owners of EVs reported a number of problems associated with battery packs, charging, or electric drive motors. Besides, all those electronic gimmicks behave differently in an EV than in an ICE.
After all, most EVs on the market today are based on or simply derived from ICE platforms. E-mobility is still in a transition phase, where carmakers are experimenting a lot, while technical solutions need time to prove themselves. Or not.
So, there’s a simple rule: carmakers that have embraced earlier electromobility tend to manufacture more reliable cars. Well, they still lag behind many conventional cars but remember that learning curve we talked about earlier.
KIA EV6 is the best, but for how long?
Let’s get back to Consumer Reports’ ranking. KIA EV6 is better by a wide margin, but there’s a simple explanation. There were few respondents and they tended to be very excited about this very new model. The KIA EV6 was unveiled in 2021.
By comparison, there were over a thousand Tesla Model 3 owners to respond to the survey. The same goes for the second-generation Nissan Leaf on the market today. So, as it ages, the 2022 KIA EV6 is to see if it will still be more trouble-free than the Model 3 or Leaf.
Tesla and Nissan have been building EVs for a decade now. Based on data from users, the Model 3 has either average or better reliability than all other Tesla models. The Leaf is more of a big improvement of the first generation, so less innovation favors better reliability.
CR recommends all three models, but they make it clear that the Tesla Model 3 is their favorite. A strong point for the American car is, of course, the Supercharge network, “the nation’s best.” The Leaf is more affordable, so the Japanese model is a very practical everyday commute car.
Watch out for declining reliability
It's worth mentioning that in CR’s ranking, in fourth place, there is also a Korean EV. The Hyundai Ioniq 5 (41 points) is using the same architecture as the KIA EV6. So things are looking bright for the Koreans. Not so fast, though, as Ford can teach them a harsh lesson.
At the beginning of 2022, the Ford Mustang Mach-E was among CR’s Ten Top Picks. In November, it was excluded from their recommendations, because many owners of early units pointed to many problems with the infotainment screen freezing, battery cell failures, or charging issues.
Things are a little different with Hyundai-KIA because the EV6 and Ioniq 5 are not their first mass-market electric vehicles. Remember the Hyundai Kona or KIA Niro and Soul? Of course, you do, those nameplates are very popular now among EV owners.
Well, Koreans had their share of problems, too. The Kona was very high-ranked in CR’s rankings, but now it’s the last, with only 5 points. It also was the subject of a painful battery recall. Today we’re pretty sure that the Koreans paid much more attention to developing the new platform for the EV6.
After all, reliability is such a subjective feature. It really can’t be measured in a lab, it’s just a matter of different user scenarios and people’s judgments. Consumer Reports study is really a useful tool, but you should take it with a grain of salt.
Consumer Reports polls its members on all sorts of topics related to how they buy and use products ranging from mobile phones to humidifiers for indoor plants. Cars are regularly one of CR’s most interesting topics, and its recent study on the least satisfying vehicles to own offers insights into the cars people wish they hadn’t purchased.
CR polled thousands of members with questions about what they liked and disliked about the vehicle they’d owned for a few years. When asked if they would definitely repurchase the same car, the following vehicles came back as the least likely to be purchased a second time:
When Autoblog tested the VW Atlas Cross Sport in March 2022, we liked the styling and the price was right, but it lagged rivals in driving excitement and interior quality. A number of recalls don’t help the Cross Sport’s cause much, either, as some models have more than a dozen actions by the National Highway Traffic Safety Administration. Even the 2023 model already has four recalls. The annoyance of recalls and the hassle of just-average reliability ratings could have played into the Cross Sport’s place as the least satisfying vehicle.
On the other end of the spectrum, the Chevrolet Corvette earned the top spot as CR's most satisfying car. The Porsche 911, Rivian R1T, Ford Maverick Hybrid, and Hyundai Ioniq 5 round out the top-five most satisfying vehicles to own. Given the rabid following the 911 has built over the years and the insane performance Chevy derived from the latest Corvette, it’s not surprising to see them in the top spots.
+1, I was wondering the same thing? Mini's used to have all these systematic engine failures in the 2000's perhaps they finally worked out all the problems with them
Originally Posted by RPhilMan1
I was wondering where VW was... the image is cut off.
Yeah, none of those surprise me much especially the MB and VW.
Originally Posted by RPhilMan1
Do you see what I see... Japan is killin' it.
+1, Toyota/Lexus and Honda/Acura are back to where they've spent so many decades at. Yeah, also not surprising to me with TPS/Kanban and other quality control measures both use.
Anecdotal? Of course but my position/experience validates a larger study so I guess it just aligns with the results.
I've honestly had one of the best ownership experiences out of any brand ever. The whole thing from ordering to buying to service to customer support has been absolutely fantastic. WAY better than Tesla ever was.
Anecdotal? Of course but my position/experience validates a larger study so I guess it just aligns with the results.
I've honestly had one of the best ownership experiences out of any brand ever. The whole thing from ordering to buying to service to customer support has been absolutely fantastic. WAY better than Tesla ever was.
So you are a Rivian owner? I didn't get that from your initial response to me!
02-22-2018, 04:27 PM
+1, Toyota/Lexus and Honda/Acura are back to where they've spent so many decades at. Yeah, also not surprising to me with TPS/Kanban and other quality control measures both use.
