MDX: iPhone 11 Pro not working via USB

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Old Sep 11, 2020 | 02:25 AM
  #1  
Alex_3112's Avatar
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5th Gear
 
Joined: Jun 2007
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iPhone 11 Pro not working via USB

Hi! My iPhone 11 Pro is not connecting to USB data port ("There is no data detected. When safe, please check your device and try again."). When I plug in my iPhone, connection attempts go in an endless loop, each step takes about 3 seconds. The phone is not charging either.

I tried several USB cables.
Other iPhone models (iPhone 7, iPhone X etc.) work via USB just fine with my 2018 MDX SH-AWD w/Technology package.
My iPhone 11 Pro works just fine with every other car that I tried, including a newer Acura TLX model.

Bluetooth connection works, but it's sluggish and less informative compared to a wired USB link.

Any ideas?


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Old Jan 6, 2021 | 07:04 PM
  #2  
Cincinnati17's Avatar
2nd Gear
 
Joined: Jan 2021
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Was this resolved ??!

Having the same issues, hoping you have a answer for your problem !?!?
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Old Mar 8, 2021 | 03:25 PM
  #3  
SteveHOU's Avatar
6th Gear
 
Joined: Jul 2019
Posts: 6
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Sb 18-060

SB 18-060 is a software update for the audio unit that may fix the problem. Symptom: "The audio unit will reboot on its own at times or CarPlay does not work after iPhone Updates".
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