Missing Traffic Info
#1
Suzuka Master
Thread Starter
Missing Traffic Info
O.K. I have a really weird one here.
The wife primarily drives the TL on the freeway (HWY 26 W.B.) to work. I drive the RDX on the same route earlier in the day. Several months ago she pointed out the lack of West Bound traffic information for her commute. I thought nothing of it and assumed it was an issue with the Oregon Department of Transportation (ODOT) sensors, due to road construction. However, I noticed that I still received traffic info in the RDX for 26W.B. without issue. Then one day I returned home dropped off the RDX and hopped in the TL with her and noticed that the traffic info I had just seen on my NAV was NOT on hers (no HWY 26 W.B. info). What makes it even more puzzling is that on a random day like Sunday at 5pm it will show up and work correctly, but only that one time. All other roadways work fine and 26E.B. traffic shows up correctly. This is very frustrating as we use that route to get to work and that info is the primary reason we shell out the $$$ for Traffic & Weather!
I forgot to ask about this at the last dealer service.
Anyone else have this issue?
The wife primarily drives the TL on the freeway (HWY 26 W.B.) to work. I drive the RDX on the same route earlier in the day. Several months ago she pointed out the lack of West Bound traffic information for her commute. I thought nothing of it and assumed it was an issue with the Oregon Department of Transportation (ODOT) sensors, due to road construction. However, I noticed that I still received traffic info in the RDX for 26W.B. without issue. Then one day I returned home dropped off the RDX and hopped in the TL with her and noticed that the traffic info I had just seen on my NAV was NOT on hers (no HWY 26 W.B. info). What makes it even more puzzling is that on a random day like Sunday at 5pm it will show up and work correctly, but only that one time. All other roadways work fine and 26E.B. traffic shows up correctly. This is very frustrating as we use that route to get to work and that info is the primary reason we shell out the $$$ for Traffic & Weather!
I forgot to ask about this at the last dealer service.
Anyone else have this issue?
#2
Suzuka Master
Thread Starter
I had a chance to pull both cars out of the garage and do a side by side comparison today. Here are the pics.
XXXXXXXXXXX no picXXXX try:
http://i420.photobucket.com/albums/p...elo/RDXNAV.jpg
RDX NAV^^^
![](http://i420.photobucket.com/albums/pp281/mrmarcoangelo/TLNAV.jpg)
TL NAV^^^
(For some reason the RDX pic is not working{or use the link}. However, hopefully you get the idea. The RDX shows green on BOTH side of the freeway.)
XXXXXXXXXXX no picXXXX try:
http://i420.photobucket.com/albums/p...elo/RDXNAV.jpg
RDX NAV^^^
![](http://i420.photobucket.com/albums/pp281/mrmarcoangelo/TLNAV.jpg)
TL NAV^^^
(For some reason the RDX pic is not working{or use the link}. However, hopefully you get the idea. The RDX shows green on BOTH side of the freeway.)
Last edited by Mr Marco; 08-23-2010 at 03:10 PM.
#4
Suzuka Master
Thread Starter
#5
COTM Coordinator
Im not quite sure how to define the vehicle location through navi, but I would bet that its in the owners manual/encyclopedia. It seems as if the location may be screwed up causing it not to show the traffic info. Although, Ive been able to scan in any direction onto any freeway and see traffic info..... very strange.
#7
Suzuka Master
Thread Starter
Im not quite sure how to define the vehicle location through navi, but I would bet that its in the owners manual/encyclopedia. It seems as if the location may be screwed up causing it not to show the traffic info. Although, Ive been able to scan in any direction onto any freeway and see traffic info..... very strange.
Can you pan up to Portland and see traffic on that portion of HWY 26? The TL came from Stockton (Only SH-AWD BRP/Taupe HPT we could find on West Coast at the time), who knows wtf it was set to. However, EVERY other road works except the one we really need. Very #u(<ing frustrating.
I'm not sure how XM gathers the data. There is a 10-15 (even 30) min delay. It's helpfull 50% of the time. But if you don't get it at all, it's a rip-off.
Last edited by Mr Marco; 08-23-2010 at 04:12 PM.
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#9
Suzuka Master
Thread Starter
![Smile](https://acurazine.com/forums/images/smilies/smile.gif)
Last edited by Mr Marco; 08-23-2010 at 04:39 PM.
#11
COTM Coordinator
I couldnt see nay traffic info when I looked it up on the map. I also used 154th and Jenkins as my destination and still didnt see any traffic info. I also didnt see it for my local freeways which is really odd.
Sorry, I wish I could provide a solution.
Sorry, I wish I could provide a solution.
#12
Suzuka Master
Thread Starter
Just realized that I had mixed up East Bound & West Bound. In any case, I only get one side of just that Highway and everything else works fine.
Still waiting to hear back from dealer.
Still waiting to hear back from dealer.
#13
Suzuka Master
Thread Starter
Dealer called and told me to call XM. Called XM, refreshed radio. Still not working. Called XM back and next guy (very cool Joe) told me it might be an issue with the software in the unit and I should call Acura Navi Client Services. Called ANCS and they told me they had never heard of this issue and I should take the TL to dealer.
I've made an appointment for 8:30am on 8/30.
However, I noted in my 2009 TL Maintenance Journal, on the first page, a date of 1/23/08. Are you serious??? We bought the car pre-owned with (1,600 mi) and word from dealer that it was repo. Do we own some sort of early production model (vin #A001012), or is this a casual mistake from a rooky lot boy???
I don't mind a fresh model year, but I draw the line at let's make 25 and see if they work.
edit: (Did I really #*(<-up on this one?? The price was so good I couldn't resist.)
I've made an appointment for 8:30am on 8/30.
However, I noted in my 2009 TL Maintenance Journal, on the first page, a date of 1/23/08. Are you serious??? We bought the car pre-owned with (1,600 mi) and word from dealer that it was repo. Do we own some sort of early production model (vin #A001012), or is this a casual mistake from a rooky lot boy???
I don't mind a fresh model year, but I draw the line at let's make 25 and see if they work.
edit: (Did I really #*(<-up on this one?? The price was so good I couldn't resist.)
Last edited by Mr Marco; 08-24-2010 at 05:27 PM.
#14
Suzuka Master
Thread Starter
Whew, ...Just pulled car fax and date is 1/23/09. Vehicle is listed as a Manufacturer Vehicle from Torrance, CA. Not a repo. The only issue was "Console armrest replaced."
#15
Suzuka Master
Thread Starter
Wife just got home and told me it was working...WTF?
#17
I have exactly the same problem with my ’09 TL Navi. One specific interstate will not display the traffic at all. Refreshing the signal was no help… ACS was no help and told me that they had never heard of this issue before.. Going into the dealer to have the issue checked.
#18
Suzuka Master
Thread Starter
I have exactly the same problem with my ’09 TL Navi. One specific interstate will not display the traffic at all. Refreshing the signal was no help… ACS was no help and told me that they had never heard of this issue before.. Going into the dealer to have the issue checked.
#19
Well, my dealer replaced the XM receiver and that did not work. The issue is still there. The entire stretch of 1-79 does not display traffic at all on my TL. The same stretch displayed traffic perfectly on both sides of the road on 1-79 in the loaner I had. Not sure how to get this resolved...
#20
Suzuka Master
Thread Starter
Well, my dealer replaced the XM receiver and that did not work. The issue is still there. The entire stretch of 1-79 does not display traffic at all on my TL. The same stretch displayed traffic perfectly on both sides of the road on 1-79 in the loaner I had. Not sure how to get this resolved...
Edit; Did they reload map data?
#22
Suzuka Master
Thread Starter
Took car to the dealer today and told tech my story. He said he had not heard of the issue in the TL but tech said they had issues with TSX as well. We agreed not to waste each other’s time after he told me that he would probably not be able to resolve the issue. He said that he would most likely call tech hotline and get "we are working on a patch and we’ll call you back."
Tech stated that there were several other issues with XM NAV and that Acura may switch to On Star system in the future.
I think I’ll just call XM to complain and see if I can get some freebies. Anyone want a XM hat?
Ironically, traffic speeds on HWY 26 were working when I took it in but quit soon after.
Tech stated that there were several other issues with XM NAV and that Acura may switch to On Star system in the future.
I think I’ll just call XM to complain and see if I can get some freebies. Anyone want a XM hat?
Ironically, traffic speeds on HWY 26 were working when I took it in but quit soon after.
#24
Suzuka Master
Thread Starter
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09, 2010, acura, info, information, interstate, lost, mdx, missing, navigation, rl, tech, tl, traffic, tsx