Acura Datalink/BB Bold 9700
HFL website says that the above BlackBerry/TMobile/Full Internet Data package, IS compatible. Mine won't connect. Acura CS is clueless; told me to call TMo. TMobile referred me to RIM technician, who basically told me it wasn't their problem. Acura dealer is trying to find a remedy. Any thoughts are greatly appreciated.
'09TL/Tech/WDP/Taupe

'09TL/Tech/WDP/Taupe
I tried a few months back to no avail. In theory, its possible since the Bold 2 officially supports bluetooth tethering. But, from what I have been able to tell, the Bold 2 (like the Bold 1) still requires a dial string that the HFL system can't accommodate. I'm not sure about TMO but on AT&T (and most if not all carriers) a tethering package is required as the BIS is not enough for Datalink. Perhaps I will give it another try this weekend...
Last edited by bw5556; Feb 13, 2010 at 05:00 AM.
As you research this, you are probably going to find that Acura tested the devices only within a very narrow set of parameters. In other words, I would not be in any way surprised to discover that they had only tested the Bold 9700 with AT&T, and not T Mobile.
You mentioned phoning T Mobile, so I think we'd all assume that you already have a data plan that includes tethering. Is it true that your data plan includes tethering? Activation of tethering is usually going to be required for any device that connects with the Acura server. The people with whom you spoke at T Mobile might not have understood that they needed to flip the tethering switch at their end.
If you do *not* currently have tethering activated at T Mobile's end, then you are probably not going to be able to talk them into turning it on unless you switch your data plan to something that includes tethering.
This whole idea is just very buggy and not thoroughly researched and tested.
My Nokia E71-2 would connect to the Acura server entirely correctly, even though Bluetooth calls were buggy and there was no way to transfer the contacts.
I finally gave up and asked what phone to buy that would do the closest to perfect job they could think of, and the reply came back "iPhone 3GS" and that is the main reason I have one of these things. But although Bluetooth works perfectly, the iPod controls on the phone work perfectly, the contact list transfers perfectly, and although the device is perfect in every other way...it will not connect to the Acura server.
Let's face it, though.
There's only a couple of reasons you would want to connect to the Acura server.
(1)There might be a very rare situation where you'd be able to upload your car's computer-stored error codes to help with diagnosing a problem before you go to the dealer for service.
(2)You might want to schedule a service appointment while sitting in the car instead of using the Web or phoning them. But you're sitting there in the car with everything connected anyway, so calling them isn't a big deal, IMHO.
I just gave up on connecting to the Acura server. If your phone is working perfectly in every other way, my counsel would be for you to forget about it, too. :-)
You mentioned phoning T Mobile, so I think we'd all assume that you already have a data plan that includes tethering. Is it true that your data plan includes tethering? Activation of tethering is usually going to be required for any device that connects with the Acura server. The people with whom you spoke at T Mobile might not have understood that they needed to flip the tethering switch at their end.
If you do *not* currently have tethering activated at T Mobile's end, then you are probably not going to be able to talk them into turning it on unless you switch your data plan to something that includes tethering.
This whole idea is just very buggy and not thoroughly researched and tested.
My Nokia E71-2 would connect to the Acura server entirely correctly, even though Bluetooth calls were buggy and there was no way to transfer the contacts.
I finally gave up and asked what phone to buy that would do the closest to perfect job they could think of, and the reply came back "iPhone 3GS" and that is the main reason I have one of these things. But although Bluetooth works perfectly, the iPod controls on the phone work perfectly, the contact list transfers perfectly, and although the device is perfect in every other way...it will not connect to the Acura server.
Let's face it, though.
There's only a couple of reasons you would want to connect to the Acura server.
(1)There might be a very rare situation where you'd be able to upload your car's computer-stored error codes to help with diagnosing a problem before you go to the dealer for service.
(2)You might want to schedule a service appointment while sitting in the car instead of using the Web or phoning them. But you're sitting there in the car with everything connected anyway, so calling them isn't a big deal, IMHO.
I just gave up on connecting to the Acura server. If your phone is working perfectly in every other way, my counsel would be for you to forget about it, too. :-)
Last edited by George Knighton; Feb 13, 2010 at 08:37 AM.
Nokia E71 and Bluetooth / HandsFreeLink
On the phone, go to Menu -> Tools -> Settings -> General -> Enhancement and set "Wireless car kit" as the default
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