1st video http://www.youtube.com/watch?v=Tfi4iVYrIdw

2nd video http://www.youtube.com/watch?v=Owu0m4Y5D7g

IT FINALLY WORKS AGAINNN!!!

 

oh shit my bad videos are backwards lol!!

 

Looks like you might've nailed it!

 

that is exactly what i thought the problem was as well. a loose connection within the internals of each ring. glad to know it's easily fixed.

thanks for posting the vids, 27reno.

 

So with the new sodder ... won't it happen again? Are did you use a higher temperature resistant sodder?

 

on another note it looks like your hose needs replacing..

 

I think if you do boh top and bottom you'll be in good shape that's what I did and it works great and I highly doubt that will happen again because those connections were to small and flimsy!!

 

Lol I get on that bro

 

No problem bro glad I could help the zine!

 

Great, now have to spend more money to fix it -_-

But, thanks for a great fix!

 

Although I no longer have them but I still wanna say thanks.

 

No prob bro!!

 

To OP: Looking for an update with the situation.

 

i will post pics of my headlights on the car when its comes back from paint!!

 

I just received mine today. Is the failure rate so high that you guys would recommend doing this before I even install them?

 

Definitely just to be on the safe side. You don't want to install them now and 3-6 months down the road you have to open your headlights again.

 

Do it its easy and you won't have to worry about it later!! I was so pissed when it started acting up they only performed for 2 months with no problems!

 

So any updates on how they are holding up?

 

How exactly did you take the diffusers apart? I tried with one of my spares and it was starting to crack.

 

Sorry guys I haven't been around but they are doing the same thing they held up for a month and started goin half way only one of them held up and they flicker....I give up on Umnitza they suck I'm thinking of oracle next....it just won't make sense I think there is to much heat being drawn from the h.I.d causing it to de-sauter Idk but the go on and off???

 

Did anyone fwd. this thread to Umnitza or its representative who's on this forum? Give them a chance to tackle the problem.

It seems this problem is very specific to each car.. some car makes and manufacturers don't have this problem and some do. Its gotta be due to the design of the headlight assemblies and their heat dissipation characteristics. You've done the leg work and found out the problem, let them use their resources to find a permanent fix and improve the product.

 

I like that idea bro but I've tried with Umnitza to much over the past 6-7 months they won't respond and could care less by the way they treated me as a custumer. I can't lie I love the lights!! WHEN THEY WORK!! It can't hold up and they don't want to fix it so I'm done begging has anyone tried oracles out I think they would hold up??

 

Yeah the CCFL's probably would hold up better since they don't rely on Solder but... I heard in the cold weather they start acting up. Could be a inverter problem... but who knows. On another note... I just shot the following message to Umnitzza.. so lets see what happens because I am also interested in this product if the defects are fixed:

"I'm contacting Umnitzza on behalf of the Acurazine forums/community regarding your Orion V2 LED Angel Eyes for 2008-2009 Acura TL's. Its a great product, but there seems to be an unusually high failure rate that maybe isolated to our community. At first people who contacted Umnitzza were advised that it may be an install error or wiring error but after thorough investigation by one of our diligent board members he has been able to locate the defect in your product and we hope you can assist us in finding a solution. Here is the link to the thread:

https://acurazine.com/forums/showthread.php?t=831218

We appreciate your support"

 

Well... they responded pretty quickly which was great but it seems like they are genuinely not interested in helping us resolve the issue, atleast that was my take after reading the email I received. I'll let you guys decide for yourselves.





"We appreciate you contacting us professionally on this issue.

There are literally thousands of those rings out for a variety of cars, not
just the Acura TL. We offer that ring for Subarus, Scion TC, Infiniti FX,
Infiniti G37, and many others and no other car exhibits this issue.

The issue that the user on that 'discovered' is just for his unit.
Additionally, we've never denied anyone warranty on that issue and it would
be covered 100%.

We'll discuss with the factory, but our process hasn't changed in the
thousands upon thousands of rings that have been sold, it makes absolutely
no sense that only 1 ring on about 8 total cars has had an issue.

If you have this issue, we will be happy to proactively send you a new ring.

üm•nitza"

 

^yeah it's total crap. that's the same message they send everyone.

they have shitty customer service and quality control.

here we are, sending them $100's of dollars for their product, and when they fail less than 6 months later...they want nothing to do with it and will not take responsibility for their product.

i've given up on them and the product, not worth the headache.

 

There is some obvious animosity here and let me make this clear - since it doesn't seem to be getting across to anyone.

If you have this issue, we will be happy to proactively send you a new ring.

Raj,

You emailed us on a Sunday night, how is it bad service that you received an email within 20 minutes?

Others,

How is it bad service that we are offering to replace your rings?

Final comments. We use the exact same technology in every single Orion V2 application. We've sold over 10000 kits to the E46/E39/E38 crowd. We installed at least 30 of these units weekly inside various headlights all over the world. These aren't random numbers, these are facts.

Look at our Facebook page, no one has issues with Orion V2, except the TL user base. We're not discounting your issues, however the fact that Orion V2 has a warranty that states the following means we take care of you:
1) Lifetime warranty - replace any component that goes bad
2) Replace ANY component that fails to work even if you get into an accident and your headlights are damaged.
3) Replace ANY component that has been subjected to moisture.

What we cannot replace is tampered product. That's it.

And one more thing, Orion V2 has been on the market for over 3+ years, originally released in April 2008. Orion V4 (V3 was our Multi-Color setup) is right around the corner with 4X the output of V2. So, watch for some falling prices on V2 in the coming days for black friday. We just received about 100 6X kits that are for the TL, so any warranty or parts can easily and quickly be handled.

Again, as a "bookend" to this post:

If you have this issue, we will be happy to proactively send you a new ring.

 

^alright, well my orion V2 angel eyes aren't tampered with. they were only installed per your recommendations to a dedicated switch.

you told me to send you back the angel eyes so you could test them and then maybe i'd get a replacement set if mine were defective.

this TL is my daily driver and i can't be pulling out headlights and opening them up and all that hassle, only to wait for a replacement set that may never show up because it could be deemed as "user error".

if you would send me a replacement set, i could install those and then send you back my faulty ones. i can't have all this downtime and back and forth since this is my only car.

i bought your product because i heard it was the best. all i want is to be able to use what i paid my hard earned money for.

 

Highlighted the most important thing you said.

Please email us info@umnitza.com with your name/order number and how many rings you have not working.

We will request a small deposit to ensure we get the return of the faulty ring. This deposit will be refunded to you once we get the faulty ring. And your deposit will be refunded no matter if you are at fault on the ring failure or we are provided the ring isn't tampered with.

Once we get everyone's faulty rings, we'll issue our findings - if we are at fault, we will say so, if we aren't, we'll prove our point.

 

^i've done the whole email thing with you all before...and got nowhere. you (somebody at your company) kept insinuating that i was changing my story and not making any sense. basically calling me a liar.

what kind of deposit do you want?

 

1) we don't call people liars.
2) keep your email factual

Anthony handles our email load - he's the only one.
We have 2 others that handle online - Tim and brandon (me).

 

didn't say you called me a liar. i said you were basically calling me a liar the way your emails were carefully worded.

my email was nothing but factual. i sent you pictures and descriptions of the problems i was experiencing. i did everything you asked me to, and you still blamed ME for the issue.

yeah...everything worked fine for 6 months and POOF one day it started acting up and that's my fault because of how i wired it? gotcha...

 

please use our web form to mail us, thanks!

 

I agree with SharksBreath. Unfortunately for me, I had to sent my lights out to Bruce (AckTL05) to have him open them up and installed the halo for me, so my downtime would be weeks if not months.

 

I guess let me make a comment here. First let me state that we appreciate you taking the time to respond to our thread and my email in a very time concious manner. Kudos! Shows good customer service in my book.

However I do need to clarify a few misguided notions. I don't think I nor anyone here has any animosity towards Umnitza regarding their customer service or warranty exchange. I must add that I do not own the product but I have installed these in many headlights for members. And out of the 9 that I have installed and wired myself in various different ways (in hopes to isolate the problem) 4 of them went bad and it was practically the same issue... half the ring would burn out and intermittently come on or off. The other 5 that are operational, enough time hasn't passed to really pass judgement on that yet. Now that is just under a 50% failure rate. This is what is keeping me from purchasing a set for myself and that's the truth. When they work they are amazing!

Now am I saying the product is defective as a whole? - NO Because I do acknowledge that this product is installed in various cars with not a glitch.

However am I saying the product is defective when paired with the TL's headlight? - MAYBE YES... and that's only based on factual statistics across the community.

It seems this product was designed to be used in many different cars and have been successful overall. No denying that. But as you know, the headlight housing and characteristics vary from every make and model. And it so happens to be that in our headlights, your product does not seem to withstand the heat characteristics associated with our housing and causes pre-mature melting of the solder leading to half the ring to not work. And thanks to '27reno' this has been confirmed and documented in the first post.

Now after bringing this problem & source of problem to your attention, to just simply have you state that since there is no problem with Orions on any other car and therefore its not defective but we'll replace it for you free of charge rubs people the wrong way because, there seems to be a misunderstanding here. Honoring your warranty and replacing the product is great.. don't get me wrong.. and we all appreciate that and its honorable, but to replace it with the same item with the same known problem is going to yield the same results no matter how many times you do this. And coupled with the downtime that the users just magnifies the frustration.

So from all this I hope you realize that most of the frustration from our members is not regarding your warranty. I think we as a whole can acknowledge that you stand behind your product when it comes time to honoring your warranty and that is great! Its the dismissive tone regarding there might very well be a problem when these rings are paired with our housings even after its been documented and demonstrated.

And in addition the repetitive down time the user will have to experience during the process as headlights are a crucial part of daily operation. We all understand that's the risk of modding and that's an acceptable risk to take if the failure rate wasn't so high in our community.

Again we all appreciate you support.

 

you are unfortunately
Your points are well laid out. However no one seems to want to acknowledge the fact that these rings sit in a lot of housings similar to the TL, so the fact that they are failing just on the TL is a bit of a quandary we can't solve.

The facts should be laid out based on LOT numbers which we are careful to make note of when shipping. Most of you have LOT numbers on your ring boxes, so look at those LOT numbers and email us those. Once we have the list of LOT numbers, we can isolate what the issue may be. It could easily be that a specific batch of 500 units was poorly built on only 1 ring out of every 4.

We really do not have issues with 6X rings at all and the fact that there are 4 (yours) and a few others is again very strange and now that we have plenty of stock, we do hope people will contact us with the information that we need to process their replacements in a quick manner.

Additionally, these are heat insensitive up to 500 degrees, it's unlikely the headlights ever make the items that hot.

 

The problem is that the solder keeps de-soldering... so besides heat what else causes that to happen? The heat characteristics of every headlamp is different between car makes and models. They are not the same. There might be hot spots in our housings that others might not have and if those hot spots correlate with the mounting position then this would happen.

I'm not ready to accept that your product was manufactured with a defect yet. I would be if the problem was not so common among all us Aziners and was isolated to a few failures, but that's not the case. Many people have the same problem. I think its manufactured the way it should be, just causes a glitch in our headlamps.

And when you say the product is rated to withstand 500 degrees.. I agree.. I can't imagine headlamps reaching those temps.. but is that the rating for the LED's? Because that would make sense since the individual LED's themselves are fine... its only the solder that keeps melting off leading to a disconnection in the circuit. I can't imagine the solder being resistant to 500 degrees.

 

Couldn't of said it better myself bro, it's only logical and the only result of problems. They finally responded to me yesterday saying that they finally got the rings and they are gonna send me an extra ring as complementary for the 1 I purchased.. so now I think with extra ones I guess I'm gonna try and test them in the oven and try to figure something out.... it's such a drag because I really love these things and they cant fix them permanently for us, s*** I would've paid extra for them to fix it the right way and not have to open my headlights again..but I appreciate the feedback in my post guys..

 

Hopefully this issue gets resolved soon. Mine have been acting up for the last few months. Sometimes the are fully lit up when I start the car, after driving around for a bit I go out and look at them and they're only half lit. Kind of makes me think people are thinking I have some cheap ebay headlights
I luckily have a back up set since I only use two of them and not all 4.
I just sent Umnizta a message reguarding my issue and they replied back with in 3 minutes and they'll send me 2 new rings with a deposit. Hopefully my back up set won't have this issue so I can install all 4 of them eventually!

 

ummm i guess i won't do this mod.

 

If I had to do it all over, I wouldn't either. I have yet to install the new rings they sent me. I'll be doing that when I start my quad retro in the next few weeks though.

If this is something you're looking at doing though. Rich, at HIDIllusionz makes his own set. He has installed them on one TL as far as I know. I might think about selling my Orions and going that route with Rich.

http://hidillusionz.blogspot.com/2011/07/acura-tl-led-angel-eyes-headlights.html