Dead battery

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Old Apr 7, 2011 | 02:02 PM
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JOE COOL's Avatar
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Dead battery

acura batteries

my 07 tl hit 4 years and suddenly went dead.

my 08 rdx didnt get that far,3 1/2 years.
if fact it was just in for service 2 weeks ago.
dealer complimentary multi point inspection.
showed battery in the green at 75 % mark.

wife gets stuck last week.
calls me i advise her to call acura roadside assistance.
the operator tells her if they dispatch truck and car starts when they arrive,she will be billed.
i told her forget them,they will make you wait an hour anyway.i had my son there in 10 minutes.
a quick jump start and a trip to sears for a new battery.

i never had roadside give me that line when requesting assistance.
i dont think they should be saying that.people arent calling in false alarms.
if they call they are stuck.maybe after waiting too long for a truck they may sometimes get someone else to jump them.if thats the case all they need to do is call back and cancel the truck.sounds like the acura policy is trying to discourage those in need from getting their help.

anyone else ever get that line from roadside assistance?
or have batteries going dead sooner then expected?

on a more positive acura client relations exchange,i sent acura the bill.they said they will pay for the battery.
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Old Apr 7, 2011 | 02:09 PM
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I'm sure you know, batteries die.

Here in Houston, I'd be lucky if I can get 3 years out of them.Most of mine die right around the 2 year mark.
I have road side assistance through my insurance and they give me that line all the time.
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Old Apr 8, 2011 | 08:05 AM
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i also have roadside assistance with geico.

yes batteries die.and i wouldnt have thought that much of it,but for the fact acura service claims they checked it less then 2 weeks before and it was at 75%
from what i been reading it seems acura batteries dont have that long a life excpectancy.its an upscale brand,with customers paying a premium for that brand,it appears acura is cutting corners on their battery quality.

batteries dying at the 2 year mark like you mentioned should be unacceptable.
your battery should at least last as long as your warranty which is 4 years.
if i get the 4 years out of it i have no beef.anything less then that i do.

i rightfully complained to acura and they picked up the cost of new,not pro rated.
after numerous dead battery complaints and payouts,they might reconsider their choice of batteries.

acura owners,dont suck it up,call em on it.
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Old Apr 8, 2011 | 08:08 AM
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I think you're trying to hard for a petty issue.
Be pro-active and replace the battery.

you said, you can get around 4 years. Why not replace it every three?
Batteries die, sir.
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Old Apr 8, 2011 | 05:13 PM
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try too hard?
i simply made a phone call to acura client service.
be pro active?
acura tested the battery 2 weeks ago informed me it was at 75% strenght.
why would i replace it?

there are a lot more guys that think like you then think like me.
thats just what acura likes.
i didnt get a replacement oem,and i didnt get it pro rated.
i got a sears die hard,and acura paid,$109.00.a good return for a phone call.

this isnt limited to acura.if i purchase a product im not happy with,i contact the company,to bring it to their attention,and then ask them what they can do to make it right.most companies will make it right,because you were not the first person to call,and they know they have a problem.its good business.

Last edited by JOE COOL; Apr 8, 2011 at 05:23 PM.
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