Wanna save 50% on XM Radio subscription fee for one year?

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Old 08-31-2004, 11:55 AM
  #81  
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Yep!

Originally Posted by NGNOUS
After I was given the $60/Year deal, which will begin after my 3 month trial expires, I asked the guy (Zach) if I could get a confirmation # or ticket # and he stated that he did not have one. Wouldn't that suck if when the time comes for your new promotion to start and they say, "We never received any type of communication from you". Did anyone receive any type of confirmation? M.
My confirmation is that it works. It had been shut off.

XP
Old 08-31-2004, 11:58 AM
  #82  
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Can't get any better confirmation than that....
Old 08-31-2004, 12:10 PM
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Originally Posted by Xpditor
My confirmation is that it works. It had been shut off.

XP
That was my confirmation as well. Don't know if I'll resubscribe at the regular price after a year, but at $5 a month it's a decent deal to see if it grows on me more than it did during the trial.

Mike
Old 08-31-2004, 12:17 PM
  #84  
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Hopefully another deal will popup by then. I am not as excited either for $10/month, but $5 I just had to have my comedy channels back.



Originally Posted by svtmike
That was my confirmation as well. Don't know if I'll resubscribe at the regular price after a year, but at $5 a month it's a decent deal to see if it grows on me more than it did during the trial.

Mike
Old 08-31-2004, 12:34 PM
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Originally Posted by glnn01
Mother!@#$, I've called a bunch of times, speaking to different reps, and they're still giving me the same BS in that I don't qualify for it because I'm still under the 3-month trial period. WTF!?!
I got the same thing. They said they can't put two promotional offers under the same account? Anyone know what this means or how to get around it?
Old 08-31-2004, 01:17 PM
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Some help... maybe... and a question.

I see the following when I log onto my on line account under my radio ID:

OEM XM Trial Service
ZWINBACK MYP1
XM O and A Premium PreOrder 3 Month MYP


My trial ends 10/26. My 1 year at $60 begins on 10/26 and ends 10/26/05. That will be billed a one time charge on my CC. Still waiting for that charge to show up. Only ordered it yesterday so I will check tomorrow.

The O&A is to be billed at $1.99 quarterly. So, since I ordered before September 30, I get October free. I suppose in November I will see a charge on my CC for $5.97 (3 months at $1.99 per month).

Do you guys have the same codes???
Old 08-31-2004, 01:50 PM
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Just signed up for the promo (bought my car yesterday). The rep said it would override the free 3 month trial but it still makes the deal worthwhile.
Old 08-31-2004, 02:05 PM
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I think I'll have to call again. Sounds like even if you have the 3 month trial, they are still adding the 1 year 50% off. I guess I got the wrong Indian on the phone.
Old 08-31-2004, 02:24 PM
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Originally Posted by ensley696
I think I'll have to call again. Sounds like even if you have the 3 month trial, they are still adding the 1 year 50% off. I guess I got the wrong Indian on the phone.
Did you have to go there?
Old 08-31-2004, 02:40 PM
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keep trying keep trying i just got it on the first try ... i spoke to cynthia and she hooked me up no prob! :-D
Old 08-31-2004, 02:57 PM
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Keep trying....

I called and spoke with a girl that kept saying that the promotion was for first time customers only. I asked for her manager and he said the same. I never raised my voice or acted rude, he said he'd call me right back within the hour to give me a final answer. He never did. I just called back later and spoke with a different girl and said that I had spoken with a manager earlier who never called me back. Without hesitation she knew of the promotion and said that she would credit me with the money that was left from my prepaid 2 year subscription ($159 !!!) and just needed a credit card to bill me the $60 for the new subscription.

So I have check coming in the mail within 72 hours for the $159 and I just added $60 worth of points to my credit card in the process. :blaze:

-Chad
Old 08-31-2004, 04:24 PM
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It took some agruing on my part. But, I just asked to speak with someone else and the girl came back on the phone and said okay we can go ahead and process your order for the $60.00. If you stick to your guns I think they are letting people have it.
Old 08-31-2004, 04:25 PM
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I just signed up. Other than specifying it was for factory OEM radios, it was no problem.
Old 08-31-2004, 05:25 PM
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I just called back and got the promotion with no problem! I had just mailed in a check for $29.97 for the next three months so they pro-rated the amount and just charges me the difference. For anyone having a problem, just keep trying, it's so worth it!!
Old 08-31-2004, 06:24 PM
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I called XM last night and got the story that... "It was only for people who had canceled accounts and since your in a trial period you can't take up the offer." She said they just got a memo telling them this information. I complained a bit and told them why can't I just cancel my trial and start it up. She insisted said she could not do it.

So, I called today. And no problem. Looked up my account by phone number. The guy I talked to said " Sir, your trial period ends in November, would you like to start the year then?". Of course I said "yes, that would be great!". He then proceeded to set me up and added my email address information to my account so I would get confirmation of my order.

You guys have till the end of today to keep calling until someone helps you. Good luck.

Old 08-31-2004, 06:42 PM
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This is bull crap. They still won't give it to me. The lady I spoke with told me that the offer was to get back some of the customers that let their radio expire? What a bunch of crap. I think I'll just let mine expire then. Not interested in paying $120
Old 08-31-2004, 06:46 PM
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Dang ensley696,

I think you got the same lady I had. Thats what she said too. I'd just go down the list. Write their name down when you call. If you hear them say hi this is "Jane" and you already talk to her just hang up and call again until you get someone that know what they are doing.

Gota love Customer Care Centers.
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