need help with 04 nav

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Old 02-21-2007, 10:56 PM
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need help with 04 nav

i bought a 04 tl with the navigation system i didn`t have the radio or the navigation codes so i call the dealer and they gave me the codes i got the radio working fine but my navig screen is sayind PLEASE CHECK YOUR DISC i know that the disc is fine because i have tried in my friend 04 tl i also know that the car was hit in the right rear where the dvd navig is mounted looks like the unit was dameged because the bottom cover is litle dented do you gays think that the dvd unit is busted
even when i eject the disc from the unit it still says on the screan PLEASE CHECK YOUR DISC
any help is appricieted
if you have any idea what it could be e mail me
Old 02-22-2007, 12:38 AM
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This is worth a try:

1. Insert the navigation DVD back into the DVD-ROM in your car.

2. Start the car normally (or put the key in and turn it so NAV turns on), and at the main navigation screen hold Map/Guide, Menu, and Cancel for 5 seconds.

3. Hit the "Version" button on the touch screen.

4. Hit the "Load Disc" button on the Version screen and wait until the disk loads.


If you're getting errors, its time to take it to the dealers to have it looked at. Good luck!
Old 02-22-2007, 07:36 AM
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sounds as if your navi drive is shot, the dealer should reaplace this for you for free
Old 02-22-2007, 10:07 AM
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I doubt that they will replace anything if the damage is due to a rear end collision.
I say follow the steps datmrman outlines above and if that fails, try your friend's nav disc to be sure that the drive is the issue. I wish you well...and if all else fails, you can always install your own car PC and use it for nav!
Old 02-22-2007, 11:39 AM
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Originally Posted by godizus
I doubt that they will replace anything if the damage is due to a rear end collision.
Somewhat true.. but I would think the insurance is suppose to repair the car to factory standards.

At any rate, good luck with solving your issue.
Old 02-22-2007, 12:00 PM
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but if he bought the car from a dealer, shouldn't it have been working before they sold him the car?

i would complain until they replaced it
Old 02-22-2007, 03:05 PM
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Good point, assuming the car was bought at a reputable dealer it should be in working condition...slaw, what are the details? did you buy from a reputable dealer? was the damage before or after you took possession of the car?
Old 03-16-2007, 03:29 PM
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Dude, any updates?
Old 03-17-2007, 03:30 AM
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Any reason you'd want an update?

Judging from saw's profile, the last time he/she logged on was to post that question. I am assuming problem solved otherwise they would have been back.
Old 03-19-2007, 01:47 PM
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i bought it from an auto auction with the damage to the right rear panel that is why it is not working i will keep you up to date thanks for all the info
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