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Old Jan 31, 2006 | 06:42 PM
  #1  
oidvoid's Avatar
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From: Gaithersburg, MD
Did you know?

I thought I'd recount a little experience I had at my dealer today. I think it's both sad and funny.

My CD/DVD player went on the fritz the other day while playing a DVD-A disc I had made. I have been playing this disc for over a year when all of a sudden it would only play the first few seconds of each track. I tried going to other tracks/groups and things got progressively worse. Finally, I got a ERR message on the display. Then I ejected the disc, and it came out rather reluctantly. This was a white inkjet printable DVD and the player actually managed to scrape off some of the white surface.

I set up an appt. to have it looked at. My dealer got me right in and a half-hour later the service rep came and told me:
Rep: We'll have to order a replacement, but just so you'll know, the tech said you have been playing DVDs in the player.
Me: Uh, okay.
Rep: Well, you can't play DVDs in that player.
Me: Yes, as a matter of fact you can.
Rep: No you can't
Me: Yes, you can!
Rep: My tech says he found DVDs in there, and that you can't play them.
Me: Your tech is wrong.
Rep: (silence)
Me: I know lots of people (referring to you folks) who play DVDs on their player every day.
Small crowd begins to gather.
Rep: Well, they may do it, but Acura doesn't advertise it.
Me: Uh, yes they do.
Rep: Well, I'll have to check on that.
Me: First place you might want to check is the faceplate of the stereo unit. It says "DVD Audio" on it.
At this point several chicks are smiling at me because they think I'm cool. At least, I think that's why they're smiling.

Anyway, they're going to replace the unit, and it should be in next week. I just hope they put one in that can play DVDs this time.
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Old Jan 31, 2006 | 07:37 PM
  #2  
Adobeman's Avatar
The DVD-A Script Guy
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WOW, Unbelievable. There is definitely some disconnect going on there.

Perhaps the Rep got it in his head that you meant DVD-V, which you didn't, or he was just plain confused and uninformed

Point him at http://www.elssurround.com/absolute_sound.asp

But do bear in mind that it was a ink-jet printable media that got stuck. I know that is different than you sticking a label on the DVD-A (which is always a bad idea) but I have noticed that "printable" face media feels thicker and definitely not as "slippery" on top. I know nether of those are scientifically backed but changers are sometimes very picky beasts and will get jammed on anything slightly different than commercially made discs with there silk screened tops.

As for the "smiling chicks" they either:
a) Knew you were right and enjoyed watching a good verbal pummeling
b) Had no idea and thought you were a tough, "typical male", customer. (j/k)
c) Just plain wanted you since you had a TL !
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Old Jan 31, 2006 | 08:43 PM
  #3  
oidvoid's Avatar
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From: Gaithersburg, MD
Originally Posted by Adobeman
WOW, Unbelievable. There is definitely some disconnect going on there.

Perhaps the Rep got it in his head that you meant DVD-V, which you didn't, or he was just plain confused and uninformed

Point him at http://www.elssurround.com/absolute_sound.asp

But do bear in mind that it was a ink-jet printable media that got stuck. I know that is different than you sticking a label on the DVD-A (which is always a bad idea) but I have noticed that "printable" face media feels thicker and definitely not as "slippery" on top. I know nether of those are scientifically backed but changers are sometimes very picky beasts and will get jammed on anything slightly different than commercially made discs with there silk screened tops.

As for the "smiling chicks" they either:
a) Knew you were right and enjoyed watching a good verbal pummeling
b) Had no idea and thought you were a tough, "typical male", customer. (j/k)
c) Just plain wanted you since you had a TL !
I think he was not even aware of DVD Audio. I pointed out that there were several store bought DVD-A discs from Tower loaded in there also, but he just kept saying it wouldn't play them. Oh yeah...he also said that the DVD capability was for the nav system. I felt like whacking him at that point.

I didn't think about the inkjet printable discs being ever-so-slightly thicker. You could be right about that, but on the other hand, I've not had a problem with them in any player up until now. Definitely would never try playing one with a label.

As far as the smiling chicks, I guess I would have to choose all of the above.
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Old Jan 31, 2006 | 08:52 PM
  #4  
maluskills's Avatar
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From: Scarsdale, NY
Originally Posted by Adobeman
As for the "smiling chicks" they either:
a) Knew you were right and enjoyed watching a good verbal pummeling
b) Had no idea and thought you were a tough, "typical male", customer. (j/k)
c) Just plain wanted you since you had a TL !


No offense...but I'd hafta say its c)
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