AcuraLink Messages

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Old Mar 14, 2007 | 08:58 AM
  #1  
JPA3's Avatar
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No more Infinitis for me
 
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From: Hollywood, FL
AcuraLink Messages

I am totally confused. When I got my car beginning of Jan 07 I was getting a message a day, helpful hints. That stopped after a couple of weeks. From what I understand, it is supposed to happen for a couple of months. Also, when I go into SETUP in NAVI and try to connect to the AcuraLink, it tells me I have to set it up. I try, choosing Sprint, etc., then I get a message CAN NOT CONNECT TO ACURA SERVER.

HFL works fine. I called Acura, they reset my messages, but still nothing.

Can someone explain what AcuraLink is?
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Old Mar 14, 2007 | 01:38 PM
  #2  
nehalpatel's Avatar
6th Gear
 
Joined: Feb 2007
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Originally Posted by JPA3
I am totally confused. When I got my car beginning of Jan 07 I was getting a message a day, helpful hints. That stopped after a couple of weeks. From what I understand, it is supposed to happen for a couple of months. Also, when I go into SETUP in NAVI and try to connect to the AcuraLink, it tells me I have to set it up. I try, choosing Sprint, etc., then I get a message CAN NOT CONNECT TO ACURA SERVER.

HFL works fine. I called Acura, they reset my messages, but still nothing.

Can someone explain what AcuraLink is?

Make sure you have your PCS Vision enable, and then make sure you have your username and password stored. AcuraLink uses the Data part of the phone, not the actual calling portion.
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Old Mar 14, 2007 | 01:48 PM
  #3  
HiTEC's Avatar
Burning Brakes
 
Joined: Nov 2005
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From: Geneva, Illinois
Also I think very very few phones actually support the data link as well.
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Old Mar 15, 2007 | 07:06 AM
  #4  
JPA3's Avatar
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No more Infinitis for me
 
Joined: Feb 2007
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From: Hollywood, FL
everything on the phone side is set up perfectly.... Sprint suggested that the car may or may not be sending the right username / password to Acura server..... that is the error on the phone after it attempts to connect.
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Old Mar 15, 2007 | 08:15 AM
  #5  
JPA3's Avatar
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No more Infinitis for me
 
Joined: Feb 2007
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From: Hollywood, FL
After a lot of playing around and calling for help, I have now been told that this feature does not work yet. The servers at Acura are not turned on.
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Old Mar 31, 2007 | 11:42 PM
  #6  
jonathan.chance's Avatar
07 NBP TL-S
 
Joined: Aug 2006
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From: Fort Hood, Texas
I have some messages that I can't clear. When you called Acura to clear your messages what did they tell you to do?
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Old Apr 1, 2007 | 12:29 PM
  #7  
Racer
 
Joined: Apr 2003
Posts: 309
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From: Albany, New York
I can't seem to get it to work, either--although my car does say that the phone (SE T637 on Cingular) has been set up with the system properly. I've talked to the dealer, client services, and the HandsFreeLink CS, and NO ONE seems to really know anything about how this system works, what it does, whether it is actually working or not, etc. It's really special.
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Old Apr 1, 2007 | 12:30 PM
  #8  
Racer
 
Joined: Apr 2003
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From: Albany, New York
Oh, and I think those messages we all got in the beginning are preloaded into the system, so receiving them is not an indication of it actually working.
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Old Apr 1, 2007 | 09:34 PM
  #9  
reaXion's Avatar
'06 AM A-SPEC TL w/NAV
 
Joined: Mar 2007
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From: Plano, TX
Is this only a 2007 model option?
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Old Apr 2, 2007 | 04:44 PM
  #10  
Racer
 
Joined: Apr 2003
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From: Albany, New York
Yes.
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Old Apr 4, 2007 | 07:15 AM
  #11  
JPA3's Avatar
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No more Infinitis for me
 
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Posts: 142
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From: Hollywood, FL
The thing I am talking about is the AcuraLink server, and finally have been told that the server is not turned on yet.
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Old Apr 4, 2007 | 04:41 PM
  #12  
Racer
 
Joined: Apr 2003
Posts: 309
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From: Albany, New York
How can it not be turned on yet? AcuraLink has been in cars for two models years! That's insane.
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