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WOW - My District Parts and Service Manager came through

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Old 11-22-2004, 03:59 PM
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WOW - My District Parts and Service Manager came through

I spoke to the DPSM (District Parts and Service Manager) for my dealership and he said he would change my '04 front seats out for '05 front seats. We went over to the parts deparment together and he placed the order right in front of me. The only thing is he doesn't know if they are going to need different foam underneath, and if it will fit, but he is willing to try. Also, he is letting me replace mt crappy EL42 for TL-Z's. He told me to go to a local Firestone stone, have it done, and they would reimburse me for the difference in cost....
Old 11-22-2004, 04:03 PM
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Wow, that's amazing! Glad you got hooked up like that. With my luck I probably wouldn't get anything replaced.
Old 11-22-2004, 04:24 PM
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Good 4 you.
Old 11-22-2004, 04:38 PM
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Originally Posted by JMan
I spoke to the DPSM (District Parts and Service Manager) for my dealership and he said he would change my '04 front seats out for '05 front seats. We went over to the parts deparment together and he placed the order right in front of me. The only thing is he doesn't know if they are going to need different foam underneath, and if it will fit, but he is willing to try. Also, he is letting me replace mt crappy EL42 for TL-Z's. He told me to go to a local Firestone stone, have it done, and they would reimburse me for the difference in cost....
Do you have any pictures of your current seats? I am just curious how bad they are.
Old 11-22-2004, 04:41 PM
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That's great service.
Old 11-22-2004, 04:48 PM
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Originally Posted by Novice
Do you have any pictures of your current seats? I am just curious how bad they are.
Yes, but no idea how to get them on this site...
Old 11-22-2004, 04:57 PM
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Originally Posted by JMan
I spoke to the DPSM (District Parts and Service Manager) for my dealership and he said he would change my '04 front seats out for '05 front seats. We went over to the parts deparment together and he placed the order right in front of me. The only thing is he doesn't know if they are going to need different foam underneath, and if it will fit, but he is willing to try.
PLEASE tell me the name of your dealer and service manager. My manager has told me that if I could find the name of another dealer who did the swap, he would do the same for me.
Old 11-22-2004, 04:58 PM
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Originally Posted by JMan
Yes, but no idea how to get them on this site...
Email them to me-I will post them for you.
PM sent.
Old 11-22-2004, 05:05 PM
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Novice with JMAN's permision. can u post them on here. And please post the name of dealer and manager please so we can see if we can solve our problems. now the thing is. if we give out the name of this person who was great enough to help you out. and then he starts gettin calls of 300 different service reps for this. its going to suck for him and god knows what kind of service they will provide for you in the future. But if u can.. ask him if its ok to release his name to other Acura members with this same situation. Because if its something that he knows that warranty will cover then no worries. but if he is doing somthing just to help you out. its best not to say who..
Old 11-22-2004, 05:10 PM
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Hey JMan,

Sorry to get off topic here, but did you also speak to him about the vibration issue and the re-setting of the idle. I know we were both experiencing the same vibration problems.
Old 11-22-2004, 10:16 PM
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Originally Posted by GunnmeTaLCURA04
Novice with JMAN's permision. can u post them on here. And please post the name of dealer and manager please so we can see if we can solve our problems. now the thing is. if we give out the name of this person who was great enough to help you out. and then he starts gettin calls of 300 different service reps for this. its going to suck for him and god knows what kind of service they will provide for you in the future. But if u can.. ask him if its ok to release his name to other Acura members with this same situation. Because if its something that he knows that warranty will cover then no worries. but if he is doing somthing just to help you out. its best not to say who..
HondaOnly & GunnmeTaLCURA04 -
The DPSM is doing the '05 seat swap as a "good will" gesture for me and told me he isn't really supposed to be doing it. He is writing it up as a leather discoloration. Therefore, I can't give you the name of the DPSM or Dealership. I just don't think it is fair to them. I will let you know if it works as a fix and if this is a resolution. They don't even know since no one has done this swap before.
Old 11-22-2004, 10:17 PM
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Originally Posted by Novice
Email them to me-I will post them for you.
PM sent.
Novice - I'll get you the pics of my current seats. May take me a day though.
Old 11-22-2004, 10:20 PM
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Originally Posted by willz822
Hey JMan,

Sorry to get off topic here, but did you also speak to him about the vibration issue and the re-setting of the idle. I know we were both experiencing the same vibration problems.
I did, and it all seemd to come back to the TIRES. I even took an '05 w/navi out for a drive today with the DPSM (this car had the Michelins tires) and guess what, that's right, vibrations big time. Like driving on square tires. They flat spot, too. It seems to have to do with the low profile of the tire and when they get cold, they flat spot until they warm up. I am going to mention it to them again when I bring my car in to get everything fix, to see if thay can do the "re-learning" of the idle.
Old 11-22-2004, 10:23 PM
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Originally Posted by JMan
I spoke to the DPSM (District Parts and Service Manager) for my dealership and he said he would change my '04 front seats out for '05 front seats. We went over to the parts deparment together and he placed the order right in front of me. The only thing is he doesn't know if they are going to need different foam underneath, and if it will fit, but he is willing to try. Also, he is letting me replace mt crappy EL42 for TL-Z's. He told me to go to a local Firestone stone, have it done, and they would reimburse me for the difference in cost....
Since you seem to be on such good terms with the DPSM, do you think he would replace my '04 TL with a '05 RL?
Old 11-22-2004, 10:39 PM
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Originally Posted by Rexorg
Since you seem to be on such good terms with the DPSM, do you think he would replace my '04 TL with a '05 RL?
Old 11-23-2004, 01:48 AM
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Originally Posted by Rexorg
Since you seem to be on such good terms with the DPSM, do you think he would replace my '04 TL with a '05 RL?
Old 11-23-2004, 10:44 AM
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Originally Posted by JMan
I did, and it all seemd to come back to the TIRES. I even took an '05 w/navi out for a drive today with the DPSM (this car had the Michelins tires) and guess what, that's right, vibrations big time. Like driving on square tires. They flat spot, too. It seems to have to do with the low profile of the tire and when they get cold, they flat spot until they warm up. I am going to mention it to them again when I bring my car in to get everything fix, to see if thay can do the "re-learning" of the idle.

I and I am sure alot of other people have had big rims with low profile tires and this is the first time I have ever had a problem with flat spotting. Like I had said in another thread tires used to flat spot a lot when they were bias ply tires, that should not be an issue any more with any tire. I had never heard of any other brands with the flat spotting issue allthough I have read some threads where tire changes did nothing for the 55-70mph vibration.

Has anyone with the A-spec suspension having the same vibration issues??
Old 11-23-2004, 10:49 AM
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Good info, keep us informed.
Old 11-23-2004, 02:14 PM
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Originally Posted by thegabrielles
I and I am sure alot of other people have had big rims with low profile tires and this is the first time I have ever had a problem with flat spotting. Like I had said in another thread tires used to flat spot a lot when they were bias ply tires, that should not be an issue any more with any tire. I had never heard of any other brands with the flat spotting issue allthough I have read some threads where tire changes did nothing for the 55-70mph vibration.

Has anyone with the A-spec suspension having the same vibration issues??
The Michelins (MXM4) on the '05 TL w/Navi had the same vibration problem....
Old 11-23-2004, 02:28 PM
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up load the pics to imageshack.us
i wanna see before and after the seats
Old 11-23-2004, 08:47 PM
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Jman,

You are very fortunate. I had my seat covers replaced last week. They did the entire seat due to the butt prints and the upper part near the head rest bulging upwards. It was done by a professional upholstery place and they did a pretty good job. No scatches or anything else. I was very happy with the results. However, I think the prints will be back to haunt me soon enough. I'm not even a heavy person at about 140 pounds.

dsc888
Old 11-23-2004, 09:34 PM
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dsc888,

Did you get the 05 seats? How did you get your dealer to order the new ones and which dealer was it?
Old 11-23-2004, 10:03 PM
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Excellent service indeed.

It's quite rare to see any complimetns when it comes to service,
Old 11-23-2004, 10:44 PM
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Originally Posted by HondaOnly
dsc888,

Did you get the 05 seats? How did you get your dealer to order the new ones and which dealer was it?
No. I only got the 04s. The dealer said he may give me the 05 seats if these don't help. I went to Acura of Boston where I got my TL. Honestly, I would have not minded the butt prints. It was the fact that the upper top section of the back rest started to bow upwards at the top that led me to complain. The replacement was almost as good as stock. They didn't stretch the leather as much on the sides but the seat cushion and the back part was just fine. All I have to do now is recondition it.

dsc888
Old 11-24-2004, 01:18 AM
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If we wait long enuf, like a year or more, won't they have to replace 04 seats with 05?? Why would they make more of the faulty seats??
Old 11-25-2004, 09:02 AM
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Originally Posted by JMan
Novice - I'll get you the pics of my current seats. May take me a day though.
Novice-
Before Pic sent to your e-mail...
Old 11-25-2004, 09:05 AM
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Here is the picture of Jman's seat:



Here is the picture of someone else's seat (I cannot remember who).



Jman: I am surprised that they actually replaced your seat. I guess the butt prints are more evident on ebony leather.... Thanks for letting me post your picture.


https://acurazine.com/forums/showthread.php?t=102430
Old 11-25-2004, 09:32 AM
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Seats not reaplced YET...still waiting for parts! Could take a week or two... My picture shows seats after 6 weeks and 1500 miles...
Old 11-25-2004, 10:36 AM
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My seat looks just like that. I thought that was normal???
THe only other car I have with leather is my NSX and it is very tightly pulled.
Guess I need to have that addressed at my next service visit...
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