Ralleye Acura is the best
04-15-2011, 07:38 AM
#41
Head a da Family
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Location: New Friggin Jerzy
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04-15-2011, 04:00 PM
#44
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Join Date: Apr 2010
Location: NYC, Queens
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acura of Manhattan or Brooklyn? which one should I go for the service? which one is knowledgeable?
Paragon Acura and Acura of Brooklyn are amongst the LOWEST rated Acura dealers in the country. If you're in the NYC area, your choices are Rallye on Long Island, Acura of Manhattan, or Curry up in Scarsdale. The one to avoid in NJ is Acura of Ramsey, the most incompetent service department I've ever experienced.
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04-16-2011, 10:23 AM
#49
The service dept. is very good but has high prices relative to other Acura dealers...They want 200 dollars to do a brake fluid change and 320 dollars for new brake pads and resurfacing of rotors.
05-12-2011, 11:07 AM
#51
Three Wheelin'
hhmmm, with my current situation Rallye Acura gave me Mike Denfeld as the SA in charge when Chad is the one that usually takes care of my car. I left several phone calls to Mr. Denfeld and still no return calls and when I call the operator to ask for him the operator gets back to me and say hes not around. uh.....yupz, I feel like a dick! Is it possible to change to another Service Advisor?
05-13-2011, 12:42 PM
#54
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Wasted no time posting my review of Acura of Ramsey in NJ.
http://www.dealerrater.com/dealer/Ra...-review-11276/
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06-27-2011, 08:42 AM
#55
Three Wheelin'
Rallye Acura Parts Department are some good guys, I like them, have had great help from them.
Their service department? That's a whole other story... long story short, they voided the entire warranty on my electrical system due to my car having a remote start installed, and the white haired dude who runs around in a suit there pretty much threatened me the last time I was there...
Their service department? That's a whole other story... long story short, they voided the entire warranty on my electrical system due to my car having a remote start installed, and the white haired dude who runs around in a suit there pretty much threatened me the last time I was there...
Michael denfield is a major dick. Racist!!
Chad Tammaro is cool. Young dude and I believe he's a member on this site. As far as I know he got the new tsx....
The serivce manager Ben is cool.
Whenever I need service I always make sure Chad is there. If anyone planning to serivce at Rallye, see Chad!!
Chad Tammaro is cool. Young dude and I believe he's a member on this site. As far as I know he got the new tsx....
The serivce manager Ben is cool.
Whenever I need service I always make sure Chad is there. If anyone planning to serivce at Rallye, see Chad!!
I have to say that Chad is definitely a good guy, he was like my only advocate and if he reads this, Chad, this is no reflection on you, you were definitely a good guy and did the right thing as far as you could.
Ben was alright, he seemed helpful on the phone, but when I got there and we were inront of who I'm now assuming is Michael Denfiel (the older guy in the suit), he threw me under the bus.
Ben was alright, he seemed helpful on the phone, but when I got there and we were inront of who I'm now assuming is Michael Denfiel (the older guy in the suit), he threw me under the bus.
The dickhead Michael Denfiel is bald with glasses. Acts like he owns the damn stealership. I was so damn close to call Acura corporate and file a complaint on how ruled and racist he was towards us while trying to get service. Thinking back now still gets me piss off.
There are 4 serivce writers. Not hard to spot this dickhead. Everyone beware!!
There are 4 serivce writers. Not hard to spot this dickhead. Everyone beware!!
It's funny you say that. Because as I walked in to pick up my car he saw me come in, yet he continued to talk to his buddy about baseball. He completely knew who I was. The receptionist, cashier and some sales person had to tell him "someone is waiting for you." And when he came by to me, he pretended he didn't know who I was. He went over to soemones desk and then he goes "oh yeah...I remember you!" Then he proceeds to walk to his desk. Felt like throwing the loaner car keys in his face!
He makes sure your concerns are all answered and accomodated.
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