I have a 2006 auto Acura TL with 137K miles. My transmission is now dead. The dealer quoted me at around $5K to fix it. I've heard about acura goodwill covering some of the cost. How do I go about getting Acura to help with the bill? What's their contact info?

 

goodwill is dependent upon a few things. 1) your relationship with your dealer (ie. service history) 2) history of acura cars owned 3) age of vehicle and mileage. there maybe a few others, but i believe those are the major players.

they usually just don't go handing the goodwill help out. the dealer and acura will see if it is worth doing goodwill based on what the dealer says. most of the time on a high mileage vehicle like yours...you might be outta luck. of course it doesn't hurt to try. usually if you have extensive service history with your dealer, they are usually more willing to help you out a little.

other options outside of goodwill, but may lower the cost of replacing your tranny, check with your honda dealer (see if they would do the work and how much), or a indy dealer the specializes in honda/acuras. you could also call another dealer and get a quote and then see what the original dealer would do to match it. if your car is already at the dealer, they have you by the you know what unless you have it towed to another shop.

i've never had to deal with acura corp directly, so i dont' have that info. hope this helps. good luck.

 

the times I had goodwill it was thru the dealer not corporate. Helps if you had the car serviced by acura so they know how the car was maintained.

 

typically goodwill is on the dealer's discretion as mentioned. Acura corporate can only do so much but it's worth a shot. Some people on my old forum have gotten their faulty automatic seat belts fixed on their 90-93 Integras 15+ years later working through client relations. (lifetime 'seat belt warranty' did not apply to their auto mechanisms, which failed)

Worst case scenario you take it to an indy shop that will do it for around half the price, depending on what you get done.

 

thanks for all the feedback. Does anyone know of a good indy shop in the DC/MD/VA area.

 

OP-check the regional forums. i know there is a guy in springfield that does work from his house (engine builds and everything else) specifically on hondas and acuras. can't remember his name...

i usually go to the dealer for service...