Hi guys!

My uncle let me borrow his brand new 06TL this weekend, unfortunately as I got in to the car an hour ago to go return it, I turned on the navigation, touched it and boom a hair line cracked developed from the bottom left to the middle of the screen, minor cosmetic but I feel so terrible, I put no pressure on it I swear and obviously such a crack can't be created by impact.

Is this a common issue?

Will the dealer fix it?(for free lol, im a poor college student.)

It looks like its the actual screen and not the cover in front...

How could this happen???

 

damn... sorry I never heard of it.

The dealer will fix it under warranty, as long as it's determined it's not caused by abuse.

Good luck.

 

free plus they should give you a loaner if you cant wait. Call and schedule something

 

Don't think such an issue has ever been posted before.

 

I havent heard of anyone talking about this.... but if there was a hairline fracture that you couldnt see and it had pressure on it, eventually something was going to set it off and make it crack like that....

Should be fixed under warranty... it would be really difficult for the dealer to try and prove that it was "abused"

 

I just had this funny mental image because sometimes when I press "OK" it doesnt always respond or it takes a few seconds to respond so sometimes I PRESS it harder.

I was just imagining someone jamming their knife into it or something out of sheer frustration.

Sometimes I want to stab it when I try to search for the nearest Target and it tells me its 2600 miles away in Santa Barbara!

 

Just taking a far outside shot at this problem.

Since you said this was a spanking new car, has your uncle taken off the protective film that originally comes on the navi screen?
If it is still on, and is smooth, you might be just seeing a crinkle in the film, not realizing its still on. Probably not, but just a thought.

Stay safe

 

It should not crack with finger pressure, I think. As all said, go to the dealer and you might get it replaced under warranty.

 

That's funny. I went to college in Santa Barbara and there is no Target there. The closest one is in Ventura 50 miles away. It is Santa Barbara County though.

Back to the topic. If there is no visible signs of abuse on the screen the dealer should be able to replace it for you under warranty.

 

I was just giving an example but no kidding a few days ago I was looking for a Wendy's and the closest it found was in a township in Michigan. I was literally a mile away (just needed the phone number)

I hate the search feature on the navi. Makes me wanna stab it sometimes.

 

So we've learned an important lesson...don't let Xtin near your Navi screen! /GRIN

 

i wish i had navi

 

I actually had that issue at lunch (looking for a target). However for my instance it is pretty obvious why it does it. The data in the database isn't indexed very well (a problem with whomever provides the data, not the TL itself). If you search for Target it will come up under multiple catagories. If you choose a different category and your local target wasn't listed under that category it is only going to show the ones that are (possibly hundreds/thousands of miles away) Same thing happend to me with chilis because of different names (Chilis, chilis bar and grill, chilis bar & grill, chilis grill and bar) and Pep Boys (Peb boys under auto repair, auto parts, used parts, etc)

So this is an issue with data integrity, however knowing that doesn't exactly make it easier to find the right location. You just have to check each one until you find the one closest to you.

This COULD be fixed on a NAVI update if someone was to go through and actually clean up ALL the data. However I think the chances of that are slim.

 

No Barnes and Noble stores within 550 miles of here according to the Navi. I know they don't like to read in Dallas, but geez!!

 

I hear ya...me too! Maybe we could look at a paper map thrown over the top of the ironing board I have bolted to the trunk lid teamed with some clips from the clothes line....hows that for high tech!

 

Regarding the OP: I hope they don't give you any grief about fixing it for you. Unless they can show a chip in the screen from an impact, I don't see how they could prove you abused it. Good luck!

Regarding the navi seach...I've found I have better luck not searching by name, but by "advanced" under category. If I'm looking for Target, for instance, I choose to search by keyword. That way, I can type in "Target" and it will find all hits with Target in the name. It doesn't require an exact spelling that way. I first found this when looking for a Starbucks and I tried "Starbucks," "Starbuck's," and "Starbuck" to no avail. I then used a keyword search for "Starbuck" and found the ones I was looking for.