Extended warranty problems!
10-01-2012, 02:19 PM
#1
Instructor
Thread Starter
Extended warranty problems!
I bought a CPO 2007 TL-S last year and even got an extended warranty on it from the dealership. paid $1800. i recently noticed that a lot of the buttons on the dashboard around the navigation doesnt light up now like it used to. took it to the dealership and they told me that the light bulbs were burned and they needed to be replaced. i told them that i have the extended warranty and they told me that it is not covered under the warranty. but when i bought the car from the dealership, i specifically asked them if the warranty would cover if the navigation or the lights around it wouldnt come on. and they told me that its obviously covered. need advice on what to do because they are asking $388 to get it fixed and i cant spare that much right now. and i cant believe i wasted freaking $1800 on that stupid warranty. here are some pictures of the dash below. the navigation works fine by the way.
Last edited by bonnhew; 10-01-2012 at 02:20 PM. Reason: pic
10-01-2012, 02:26 PM
#2
Safety Car
I'd check the written copy of your extended warranty to see what it says. If the warranty says those bulbs/electronics/etc are covered in writing, then you're good. Otherwise DIY 
10-01-2012, 02:34 PM
#4
Instructor
Thread Starter
to be honest, i dont think i am technical enough to do it by myself. thats why i spent the extra money on the warranty. i mean, shouldnt the dash lights be covered under the warranty? i dont even know where the warranty papers are or else i wouldve read the whole thing.
10-01-2012, 02:34 PM
#5
BANNED
iTrader: (33)
your clock/aux section is very friendly and welcoming. mine never greets me when i start the car.
Last edited by SharksBreath; 10-01-2012 at 02:39 PM.
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justnspace (10-01-2012)
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10-01-2012, 02:51 PM
#8
BANNED
iTrader: (33)
^not always true. i tried to cancel mine and there was some fine print saying it's not an option. 
10-01-2012, 05:48 PM
#10
Suzuka Master
iTrader: (1)
You know extended warraty only includes 70% or 75% of what the normal warranty covers?
Mine didn't cover the bulbs, they wanted like 300$ or something including labor.
No way
Mine didn't cover the bulbs, they wanted like 300$ or something including labor.
No way
10-01-2012, 06:24 PM
#11
When you buy new car with bumper to bumper warranty these items will always be excluded.
What is the cost of those bulbs? steallership should have just mention that it is not a warranty item and replace it as a courtesy and have a customer for life.
10-01-2012, 06:28 PM
#12
Suzuka Master
this is why I never buy extended warranty because half of the time they will BS so they won't have to pay for the service.
10-01-2012, 07:05 PM
#13
Suzuka Master
iTrader: (1)
Wear and Tear items are never part of the warranty such as: tires, break pads, oil, filters even light bulbs.
When you buy new car with bumper to bumper warranty these items will always be excluded.
What is the cost of those bulbs? steallership should have just mention that it is not a warranty item and replace it as a courtesy and have a customer for life.
When you buy new car with bumper to bumper warranty these items will always be excluded.
What is the cost of those bulbs? steallership should have just mention that it is not a warranty item and replace it as a courtesy and have a customer for life.
When you are on extended warranty, coverange drops to 70%
When I had problem with something, they say, warranty covers it but let me check if extended does.
Only way to get a 100% extended coverage is while buying off the car as brand new.
Before driving it.
Drive for a day and go back next day to extend it, that 2 year extention covers only 70% of whatever the full one is.
I don't know the price for the bulbs, I didn't replace them...they did for free.
10-01-2012, 08:20 PM
#14
What is NOT covered:
Wiper blades, battery, cables, steering wheel, belts, radiator hoses, heater hoses and vacuum hoses, spark plugs, timing belt replacement when performed as routine maintenance, exhaust system, head pipes, tailpipes, catalytic converter, mufflers, hangers, heat shields, gaskets (except for the manifold block gasket), and related fastening hardware, fuel system, fuel tank straps, fuel hoses, brake system wear items such as drums/rotors, shoes/pads, clutch disc, clutch pressure plate, throw out bearing, external shift linkages, pilot bearing/bushing, glass, mirror glass, body parts, body structure (except for hood hinges, trunk hinges, door hinges and sliding door rollers), hood fenders, doors, rear hatch, trunk lid, grille, panels, bright metal, sheet metal, paint (except for covered hinges painted to match the original VEHICLR color only), bumpers moldings, lenses, bezels, bulbs (except for instrument panel illumination bulbs), H.I.D. headlamps, sealed beams, fuses, body seals weather strips, (except for window sash and window run channels), outside ornamentation, emblems, tires, valve stems, wheel covers/ornaments, wheel locks, fastening/security hardware for non-covered components, stripped or cross threaded fasteners, body seals, squeaks, rattles, buttons, carpet, dash pad, console, window handles, knobs, boots, pedals, pads, rearview mirror (except for electronic failure of the auto-dimming mirror), interior trim, upholstery, floor mats, electronic/audio accessories and cellular telephones other than American Honda authorized electronic/audio accessories/navigational, DVD entertainment and security systems. Safety restraint system fastening hardware, seat belts and air bag(s) deployed due to collision.
Wiper blades, battery, cables, steering wheel, belts, radiator hoses, heater hoses and vacuum hoses, spark plugs, timing belt replacement when performed as routine maintenance, exhaust system, head pipes, tailpipes, catalytic converter, mufflers, hangers, heat shields, gaskets (except for the manifold block gasket), and related fastening hardware, fuel system, fuel tank straps, fuel hoses, brake system wear items such as drums/rotors, shoes/pads, clutch disc, clutch pressure plate, throw out bearing, external shift linkages, pilot bearing/bushing, glass, mirror glass, body parts, body structure (except for hood hinges, trunk hinges, door hinges and sliding door rollers), hood fenders, doors, rear hatch, trunk lid, grille, panels, bright metal, sheet metal, paint (except for covered hinges painted to match the original VEHICLR color only), bumpers moldings, lenses, bezels, bulbs (except for instrument panel illumination bulbs), H.I.D. headlamps, sealed beams, fuses, body seals weather strips, (except for window sash and window run channels), outside ornamentation, emblems, tires, valve stems, wheel covers/ornaments, wheel locks, fastening/security hardware for non-covered components, stripped or cross threaded fasteners, body seals, squeaks, rattles, buttons, carpet, dash pad, console, window handles, knobs, boots, pedals, pads, rearview mirror (except for electronic failure of the auto-dimming mirror), interior trim, upholstery, floor mats, electronic/audio accessories and cellular telephones other than American Honda authorized electronic/audio accessories/navigational, DVD entertainment and security systems. Safety restraint system fastening hardware, seat belts and air bag(s) deployed due to collision.
10-01-2012, 08:33 PM
#15
Suzuka Master
iTrader: (1)
I think heat shield is covered
They replaced moms MDX for free (not extended warranty)
While I was on my extended warranty, they replaced my nav unit and the front screen for free.
Nav unit because while nav was talking, it made an annoying sound
and front screen because middle ball button wasn't working perfect
Lost all my adresses but worth it
Also AM/FM and CD/DVD buttons were not lighting up perfectly, and service said they have to send the audio unit to Alpine I think
because they don't open up the audio unit in service
anyways, for Alpine not to charge us, they said, CD changer is not working and while you opened it up, replace the bulbs too haha
all free
They replaced moms MDX for free (not extended warranty)
While I was on my extended warranty, they replaced my nav unit and the front screen for free.
Nav unit because while nav was talking, it made an annoying sound
and front screen because middle ball button wasn't working perfect
Lost all my adresses but worth it
Also AM/FM and CD/DVD buttons were not lighting up perfectly, and service said they have to send the audio unit to Alpine I think
because they don't open up the audio unit in service
anyways, for Alpine not to charge us, they said, CD changer is not working and while you opened it up, replace the bulbs too haha
all free
10-02-2012, 07:23 AM
#18
Suzuka Master
iTrader: (1)
Yup try every Acura dealer
face to face better
and don't ever go against them
If you bought the car from that dealer and been to services there, much more luck
face to face better
and don't ever go against them
If you bought the car from that dealer and been to services there, much more luck
10-02-2012, 08:08 AM
#19
I would tell them if they can't do it for free since when sold the warranty you specifically asked about those lights that you want to return the warranty coverage and get your pro-rated amount back.
From what I understande ( at least in va) it is illegal to not allow you to cancel coverage. This includes GAP insurance and extended warranties. I recently traded my 2010 Scion TC in for my TL and canceled both my GAP and extended warranty and got a check cut to me for a good amount of money. Its probably an option and since you were lied to you should have every right to cancel yours. 1800 goes a long way in repairs that are covered under their "warranty".
PS the bulbs are about 4 bucks a piece 12 if you buy from a dealer and if you go to best buy most will charge a deck install (60 bucks) to replace them. I know here at my bay we charge about 100 for TL's and even charged 160 to swap colors of the bulbs and LED's on the radio. It's not that hard to do and doesn't take any longer than 30 min for me to have the nav unit out of the car and replace the bulbs that are out.
From what I understande ( at least in va) it is illegal to not allow you to cancel coverage. This includes GAP insurance and extended warranties. I recently traded my 2010 Scion TC in for my TL and canceled both my GAP and extended warranty and got a check cut to me for a good amount of money. Its probably an option and since you were lied to you should have every right to cancel yours. 1800 goes a long way in repairs that are covered under their "warranty".
PS the bulbs are about 4 bucks a piece 12 if you buy from a dealer and if you go to best buy most will charge a deck install (60 bucks) to replace them. I know here at my bay we charge about 100 for TL's and even charged 160 to swap colors of the bulbs and LED's on the radio. It's not that hard to do and doesn't take any longer than 30 min for me to have the nav unit out of the car and replace the bulbs that are out.
10-02-2012, 09:57 AM
#20
Drifting
what kind of extended warranty is it? if its AcuraCare, bulbs are covered iirc. if its the dealer's own extended warranty, then likely no. Acuracare extends the basic warranty which covers bulbs, so if thats what you got then you should be able to have that done for free.
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The MuffinMan (10-02-2012)
10-02-2012, 10:52 AM
#22
Suzuka Master
iTrader: (1)
What's acuracare?
Warranty that's extended at Acura dealer?
Warranty that's extended at Acura dealer?
10-02-2012, 11:04 AM
#23
Drifting
Pretty much, it is an extension of the basic warranty that comes with the car. That's why it covers a lot of the same items that are under the 4 year/50K mi basic warranty. Just about anything that is not a wear and tear item is covered. And as far as I know, bulbs are covered under the basic warranty.
10-02-2012, 11:13 AM
#24
Drifting
Here is what I can find as to what's covered in AcuraCare
Acura Care Service Contracts go above and beyond your Acura's factory coverage. The comprehensive coverage of Acura Care covers virtually every component of your vehicle, including drivetrain, electronics, chassis, cooling/heating, and genuine factory accessories. The earlier you buy Acura Care the lower the cost because of their tiered pricing
Items Covered
Automatic & Manual TRANSMISSION
• Transmission Control Module
• Lockup Control
• Solenoid
• Shift Control Solenoid
• Shift Interlock System
• Shift Cable
• Throttle Pressure
Control Cables
• Vacuum Modulator
• Transmission Case and
all internally lubricated parts
• Torque Converter
• Flexplate
• Transmission Mount(s)
• Oil Pan
• Seals/Gaskets for
above stated parts
• Shift Cables
• Transmission Case & all internally lubricated parts
• Flywheel
• Clutch Master and
Slave Cylinders
• Pilot Bearing
• Transmission Mount(s)
• Seals/Gaskets for above stated parts
STEERING
• Steering Column
• Steering Gear Box
• Rack & Pinion Housing
and all internally
lubricated parts
• Power Steering
Pump & Pulley
• Inner and Outer
Tie-Rod Ends
• Tie-Rod Adjusting
Sleeves
• Seals/Gaskets for
above stated parts
AIR CONDITIONING/ HEATING
• Compressor
• Compressor Clutch
& Pulley
• Field Coil
• Condenser
• Condenser Fan
• Evaporator Core
• Receiver Drier
• Accumulator
• Metal Refrigerant Lines
• 0-Ring Seals
• Idler Pulley and Bearing
• Temperature Control Unit
• Heater Control Cables
• NC Blower Motor
• Blower Motor Resistor
Heater Core
FUEL DELIVERY
• Carburetor
• Throttle Body
• Throttle Cable
• Fuel Delivery
Pump Relay
• Fuel Injectors
• Fuel Distributor
• Fuel-Injection Pump
• Anti-Detonation Sensors
• Computerized Mixture
Control Unit and Sensors
• Fuel Tank & Sending Unit
• Metal Fuel Delivery Lines
• Seals/Gaskets for the
above stated parts
ABS BRAKES
• ABS Electronic
Control Unit
• ABS Pump
SRS SYSTEM
• SRS Control Unit
• SRS Cable Reel
BRAKES
• ABS Switch
• ABS Wheel Sensors
• Master Cylinder
• Vacuum Assist Booster
• Check Valve
• Disc Brake Calipers
• Wheel Cylinders
• Compensating Valve
• Hydraulic Brake Hard
• Lines and Fittings
• Parking Brake
• Lever Assembly
• Parking Brake
• Linkage and Cables
• Self Adjusters
• Springs
• ABS Modulator
• Brake Accumulator
• Dust Shields
• Backing Plates
ELECTRICAL
• Starter
• Alternator
• Voltage Regulator
• Insight Nickel-Metal
Hydride Battery
• Front or Rear
Windshield
Wiper Motor
• Front or Rear
Windshield Wiper
Washer Unit
• Power Window Motor
and Regulator
• Starter Motor
• Starter Solenoid
• Mileage Computer
• Wiring Harnesses
• Manually Operated
Switches
• Electrically Operated
Switches
• Distributor
• Igniter
• Ignition Coil
• Electronic Combination
Entry System
• Computerized Timing
• Control Unit and
Sensors
• Sunroof Motor
• Power Seat Motor(s)
• Antenna Motor
and Mast
• Power Door
• Lock Actuators
• Rear Window Defogger
• Factory-Installed
Anti-Theft System
• Horns
• Digital or Analog
Instrument Cluster
• Electrical Motors
and Control Units
MANUAL COMPONENTS
• Window Regulators
• Window Run Channels
• Seat Tracks
• Door Latch Assembly
• Lock Cylinders
COOLING SYSTEM
• Radiator
• Thermostat and Housing
• Coolant Temperature
Switch
• Radiator Cooling
Fan Motor
• Cooling Fan Blade
• Cooling Fan Shroud
• Cooling Fan Switch
• Cooling Fan Relay
• Cooling Fan Timer
• Cooling Fan Clutch
• Coolant Recovery Tank
• Seals/Gaskets for above parts
ENGINE
• Cylinder Block
• Crankshaft
• Main Caps
• Main Bearings
• Pistons and Pins
• Piston Rings
• Connecting Rods & Caps
• Rear Differential
• Rod Bearings
• Cam Shaft(s)
• Cam Bearings
• Timing/Balance Shaft
Belts (for failure only)
• Timing Gears
• Timing Belt Tensioners
and Bearings
• Timing Belt Cover
• Water Pump & Pulley
• Oil Pump Oil Pan
• Cylinder Head(s)
• Valve Cover/s
• Rocker Arms and
Adjusting Screws
• Rocker Shafts
• Rocker Bushings
• Intake & Exhaust Valves
• Valve Springs
• Valve Retainers
• Valve Guides and Seals
• Pushrods
• Lifters
• Followers
• Engine Mounts
• Intake Manifold
• Exhaust Manifolds
• Oil Pressure Switch
• Serpentine Belt
Tensioner
• Seals/Gaskets for
the above stated parts
SUSPENSION SYSTEM
(FRONT AND REAR)
• Upper and Lower
Control Arms
• Control Arm Shafts
and Bushings
• Upper and Lower
Ball Joints
• Stabilizer Bar,
Links and Bushings
• Coil Springs
• Spindles
• Wheel Bearings
• MacPherson Strut
Assembly
• Shock Absorbers
DRIVE AXLE SYSTEM
(FRONT OR REAR)
• Drive Lines
• Constant Velocity
Joints and Boots
• Hub Bearings
• Axle Bearings
• Seals/Gaskets for above parts
ACCESSORIES
• Genuine Honda
Electronic/Audio
Accessories
• Factory-Installed
Navigational and
Security Systems
Automatic & Manual TRANSMISSION
• Transmission Control Module
• Lockup Control
• Solenoid
• Shift Control Solenoid
• Shift Interlock System
• Shift Cable
• Throttle Pressure
Control Cables
• Vacuum Modulator
• Transmission Case and
all internally lubricated parts
• Torque Converter
• Flexplate
• Transmission Mount(s)
• Oil Pan
• Seals/Gaskets for
above stated parts
• Shift Cables
• Transmission Case & all internally lubricated parts
• Flywheel
• Clutch Master and
Slave Cylinders
• Pilot Bearing
• Transmission Mount(s)
• Seals/Gaskets for above stated parts
STEERING
• Steering Column
• Steering Gear Box
• Rack & Pinion Housing
and all internally
lubricated parts
• Power Steering
Pump & Pulley
• Inner and Outer
Tie-Rod Ends
• Tie-Rod Adjusting
Sleeves
• Seals/Gaskets for
above stated parts
AIR CONDITIONING/ HEATING
• Compressor
• Compressor Clutch
& Pulley
• Field Coil
• Condenser
• Condenser Fan
• Evaporator Core
• Receiver Drier
• Accumulator
• Metal Refrigerant Lines
• 0-Ring Seals
• Idler Pulley and Bearing
• Temperature Control Unit
• Heater Control Cables
• NC Blower Motor
• Blower Motor Resistor
Heater Core
FUEL DELIVERY
• Carburetor
• Throttle Body
• Throttle Cable
• Fuel Delivery
Pump Relay
• Fuel Injectors
• Fuel Distributor
• Fuel-Injection Pump
• Anti-Detonation Sensors
• Computerized Mixture
Control Unit and Sensors
• Fuel Tank & Sending Unit
• Metal Fuel Delivery Lines
• Seals/Gaskets for the
above stated parts
ABS BRAKES
• ABS Electronic
Control Unit
• ABS Pump
SRS SYSTEM
• SRS Control Unit
• SRS Cable Reel
BRAKES
• ABS Switch
• ABS Wheel Sensors
• Master Cylinder
• Vacuum Assist Booster
• Check Valve
• Disc Brake Calipers
• Wheel Cylinders
• Compensating Valve
• Hydraulic Brake Hard
• Lines and Fittings
• Parking Brake
• Lever Assembly
• Parking Brake
• Linkage and Cables
• Self Adjusters
• Springs
• ABS Modulator
• Brake Accumulator
• Dust Shields
• Backing Plates
ELECTRICAL
• Starter
• Alternator
• Voltage Regulator
• Insight Nickel-Metal
Hydride Battery
• Front or Rear
Windshield
Wiper Motor
• Front or Rear
Windshield Wiper
Washer Unit
• Power Window Motor
and Regulator
• Starter Motor
• Starter Solenoid
• Mileage Computer
• Wiring Harnesses
• Manually Operated
Switches
• Electrically Operated
Switches
• Distributor
• Igniter
• Ignition Coil
• Electronic Combination
Entry System
• Computerized Timing
• Control Unit and
Sensors
• Sunroof Motor
• Power Seat Motor(s)
• Antenna Motor
and Mast
• Power Door
• Lock Actuators
• Rear Window Defogger
• Factory-Installed
Anti-Theft System
• Horns
• Digital or Analog
Instrument Cluster
• Electrical Motors
and Control Units
MANUAL COMPONENTS
• Window Regulators
• Window Run Channels
• Seat Tracks
• Door Latch Assembly
• Lock Cylinders
COOLING SYSTEM
• Radiator
• Thermostat and Housing
• Coolant Temperature
Switch
• Radiator Cooling
Fan Motor
• Cooling Fan Blade
• Cooling Fan Shroud
• Cooling Fan Switch
• Cooling Fan Relay
• Cooling Fan Timer
• Cooling Fan Clutch
• Coolant Recovery Tank
• Seals/Gaskets for above parts
ENGINE
• Cylinder Block
• Crankshaft
• Main Caps
• Main Bearings
• Pistons and Pins
• Piston Rings
• Connecting Rods & Caps
• Rear Differential
• Rod Bearings
• Cam Shaft(s)
• Cam Bearings
• Timing/Balance Shaft
Belts (for failure only)
• Timing Gears
• Timing Belt Tensioners
and Bearings
• Timing Belt Cover
• Water Pump & Pulley
• Oil Pump Oil Pan
• Cylinder Head(s)
• Valve Cover/s
• Rocker Arms and
Adjusting Screws
• Rocker Shafts
• Rocker Bushings
• Intake & Exhaust Valves
• Valve Springs
• Valve Retainers
• Valve Guides and Seals
• Pushrods
• Lifters
• Followers
• Engine Mounts
• Intake Manifold
• Exhaust Manifolds
• Oil Pressure Switch
• Serpentine Belt
Tensioner
• Seals/Gaskets for
the above stated parts
SUSPENSION SYSTEM
(FRONT AND REAR)
• Upper and Lower
Control Arms
• Control Arm Shafts
and Bushings
• Upper and Lower
Ball Joints
• Stabilizer Bar,
Links and Bushings
• Coil Springs
• Spindles
• Wheel Bearings
• MacPherson Strut
Assembly
• Shock Absorbers
DRIVE AXLE SYSTEM
(FRONT OR REAR)
• Drive Lines
• Constant Velocity
Joints and Boots
• Hub Bearings
• Axle Bearings
• Seals/Gaskets for above parts
ACCESSORIES
• Genuine Honda
Electronic/Audio
Accessories
• Factory-Installed
Navigational and
Security Systems
What is NOT covered:
Body Parts
• Tires
• Glass
• Trim
• Upholstery
Maintenance Items
• Spark Plugs
• Air Filter
• Oil, etc
• other maint items(see contract sectionIV)
Body Parts
• Tires
• Glass
• Trim
• Upholstery
Maintenance Items
• Spark Plugs
• Air Filter
• Oil, etc
• other maint items(see contract sectionIV)
Last edited by sixsixfour; 10-02-2012 at 11:17 AM.
10-02-2012, 11:52 AM
#25
Suzuka Master
iTrader: (1)
Pretty much, it is an extension of the basic warranty that comes with the car. That's why it covers a lot of the same items that are under the 4 year/50K mi basic warranty. Just about anything that is not a wear and tear item is covered. And as far as I know, bulbs are covered under the basic warranty.
that extension only covers like 70% or 75% of the basic (basic one that came with the car 4 yr/50K
I am not sure if basic covers bulbs but extension doesn't. If it covers, that 25% or 30% includes bulbs.
What else that 25% includes? Not sure, didn't ask
I remember service telling me, that he will find out if problem is covered under EXTENSION warranty. A problem that was covered in BASIC warranty.
10-02-2012, 12:38 PM
#26
Instructor
Thread Starter
i think i do have acura care warranty. i might call the dealership again tomorrow. if they deny it im gonna ask for a partial refund and cancel that stupid warranty. sales man was such a liar. i had a feeling that the bulbs will go out before i bought the car so i asked him if that was going to be covered. and he said yes. wth
10-02-2012, 01:12 PM
#27
Safety Car
i think i do have acura care warranty. i might call the dealership again tomorrow. if they deny it im gonna ask for a partial refund and cancel that stupid warranty. sales man was such a liar. i had a feeling that the bulbs will go out before i bought the car so i asked him if that was going to be covered. and he said yes. wth
Car salesmen. Telling shoppers whatever just to make a sale since the early 1900's
In all seriousness, it doesn't hurt to give the stealership another try at it. Worst case scenario, some posters above offered some good suggestions. Good luck
Last edited by Franchise1124; 10-02-2012 at 01:14 PM.
10-02-2012, 03:47 PM
#28
I have an extended warranty, I paid about 1800 or 1080 for it.. cant remember.. It does not cover the lights... My passenger heated seat light (not switch light) works half the time .. So far thats the only light thats out for me..
The extended warranty only covers MAJOR parts of the car. In Canada the extended warranty is called Acura plus.
Here is what it covers:
http://www.acura.ca/owners/acura-plus/coverage
It is not a complete waste because it covers things that would normally cost you 500-2000$ to fix. But we do drive a Honda not a BMW so that stuff will probably not break… Except the transmission witch is covered.
Its hairy balls that all your lights went out like that
.. So far thats the only light thats out for me..The extended warranty only covers MAJOR parts of the car. In Canada the extended warranty is called Acura plus.
Here is what it covers:
http://www.acura.ca/owners/acura-plus/coverage
It is not a complete waste because it covers things that would normally cost you 500-2000$ to fix. But we do drive a Honda not a BMW so that stuff will probably not break… Except the transmission witch is covered.
Its hairy balls that all your lights went out like that
10-02-2012, 11:53 PM
#30
Extended warranty does not cover bulbs. Its considered and wear and tear and obviously so. With that being said. I just replaced all my dash lights. Its not horrible process but pain in the ass. I recommend just replacing all the bulbs in one shot because most of the labor is to take the dash apart. Replacing bulbs are 30 seconds. So don't do the labor or twice or worse pay for the labor twice when u realize other bulbs fry in a few months. Just my advice.
10-04-2012, 02:50 PM
#31
Intermediate
Join Date: Jul 2010
Location: Brampton, Ontario, Canada
Age: 43
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Give Acura Customer Relation a call and explain to them that the dealer told you this and that. Tell them which dealer you had the vehicle diagnosed at and they should take care of you. If not, bitch some more and tell them that you'd like to escalate this to higher management.
All in all, that should be covered under warranty since it's part of the Navi. Navi is covered under extended warranty.
Similar case happened to me last week. They told me that the Evap Emission Canister Purge Valve was not under warranty when i had 69000km and the vehicle is slightly over 4 years old. I asked the service consultant if they saw the word EMISSION in the part name since emission components have slightly longer warranty period. Called Acura Customer Relation and they took care of it no charge.
All in all, that should be covered under warranty since it's part of the Navi. Navi is covered under extended warranty.
Similar case happened to me last week. They told me that the Evap Emission Canister Purge Valve was not under warranty when i had 69000km and the vehicle is slightly over 4 years old. I asked the service consultant if they saw the word EMISSION in the part name since emission components have slightly longer warranty period. Called Acura Customer Relation and they took care of it no charge.
10-05-2012, 09:17 AM
#32
Don't blame the salesman, his job is to sell things, blame YOURSELF for not sitting down & reading the coverages BEFORE you signed it. At 50,000 miles I got the extended warranty thru my dealer, the warranty is with Zurich. I read thru the list of items covered before I signed the agreement & since then 2 things had to be repaired related to oil leaks, the 2nd repair was nearly $1,000 in LABOR ALONE. Anything can break on a vehicle at anytime, 50,000 miles to 100,000 miles with no warranty? 
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