Nytetime6

A few weeks ago had a spark plug coil pack and a O2 sensor replaced at the dealership because of a blinking check engine light.

A few days after that I kept noticing a burning/exhaust smell every so often. I was thinking that it was someone else's vehicle.

One day I was driving without any other cars on the road and I smelled that burning/exhaust smell again, so I knew it had to be my vehicle that was making the smell. I thought it was an exhaust leak so I was going to take it to a muffler shop.

So I popped the hood to look around and i saw a hamburger (Swensons) wrapper stuck in the engine. The wrapper is aluminum foil and that was the source of the burning smell. I had use a bbq skewer to get it out.
So whoever worked on it last dropped it into the engine bay.

I emailed the service center advisor (since I had his business card) to let him know and his response was " I would think maybe it blew up off the road. Techs dont eat at the cars but I did mention it to them"

So i told him to his his manager call me. How would you guys proceed? it costed about $576 total for this to be done at the dealership.

t-rd

I would:
- always check the engine bay when I have someone work on the car, if any engine related work is done
- get 100 pieces of Swensons burger wrapping papers and drop them off on the manager's desk at the dealer

dj5

Most likely blew up from the road. You got it out, move on.

justnspace

iTrader: (1)

OP, good job on checking the engine bay and troubleshooting the source of the burning smell!

other than that, there's nothing really you can do

TVL65

My son is a dealer Tech, but not for Acura. There's no way a Tech would be allowed to eat near a vehicle in for service. They are strict about it.

Scottwax

Did something like that myself when I had my Chevelle. Didn't realize I left a towel under the hood, it fell down onto one of the headers and caught fire. Luckily I saw the smoke in time, was able to pull over and remove the towel with a stick.

I agree, probably something blew up from the road, can't imagine techs are holding a burger in one hand while working on a car with the other.

thoiboi

That's ridiculous, I'd go ask for a refund.

1black_seven

iTrader: (2)

Demand a refund based on an assumption? Nobody eats while they're working on a car, professional or in a personal garage. This more than likely came from litter on the road.