Audioholics

Guys;

I brought in my 07 TL-Type S for some service items 3 days ago and they don't want to give it back to me.

I brought it in for a few items such as:

• check brake rubbing noise
• check low transmission fluid
• fix door wind noise
• fix steering wheel buzz

They decided to replace my brembos FREE of charge!

They replaced the door seals but aren't happy with the results so they want to keep it longer to resolve. I am shocked they are spending this much time on it.

I also told them I wasn't happy with the rotor rust so they filed it all off and used high temp black caliper paint to paint all my rotors and calipers for $220.

So far this is one of the best service experiences I am having. They are addressing every issue I tabulated for them all while I am in a loaner car.

maharajamd

iTrader: (1)

I hate you. :x

50pennies

haha i bet in reality what happened was one of the workers crashed your car and they are trying to fix it without you knowing...

sorry im the devils advocate. just throwing it out there

alexSU

iTrader: (3)

good dealership have fun with the loaner....beating the shit out of it

Audioholics

LOL I sure hope not else they may try to upgrade me to a 4G

They didn't have any Acura loaners so they put me into a Chevy Cobalt which overall is pretty crappy but it actually turns pretty well.

DNPhotography

yup. you never know. unless of course you go down and visually check your car.

Audioholics

Ok now you guys are scaring me....

dannyboy10

Are they waiting for parts ? It should not take that long to fix the problems you described.

1fsthatch

lol mi friends a tech and his dealership did that to someone the dealer just told the customer they had to order parts i would just stop by and just check everything out

monacm2

+ 1 more

Go check on your car with your own eyes!!!

Audioholics

The problem is my dealer is over 1 hr away so I'd hate to truck down there just for that. The closer dealer sucks as they wouldn't even put fluid in my overflow that was empty since I bought the car, NOR would they even address the brake noise as they claimed it was normal for Brembos.

LoveMyTL-S

It's good that they are addressing all the issues. Might as well get it all done at once.

Audioholics

Agreed and when I bought this car it had those crummy weather tech rain guards on it so i ripped them off. They did defoarm the seals a bit which is why I brough the car in. I am surprised that replacing the seals didn't fix the wind noise problem.

If I am going 40mph or higher, I can hear wind noise from the driver side window. My 05TL wasn't this bad but I know all 3G TLs suffer this. Wondering if there is an aftermarket mod to fix this?

Majofo

lmao..

Majofo

+4...

and a chevy cobalt.. is it an SS? It sounded good at first until I read that..

Integra

^ +5 lol i would double check on your car right now if i were you. something sounds fishy.

golfjwr

I too have a rattling in my steering column, I brought the car in on Monday, by Wednesday the noise was back. i was told that i will have a 09 TL waiting for me as a loaner for the day...hope its a SH AWD

Audioholics

what else could be changed other than a door seal to reduce wind noise?

No the Cobalt they gave me is from Enterprise so its the crappy base model with 4cyl.

Majofo

I'm not one to knock a 4 banger.. but a cheap ass cobalt.. man.. I'd be upset..

CarrieLynn

iTrader: (2)

hmmm, this is getting interesting.
I would call them and tell them you need to come get some stuff out of your car, that way you can check it out
lmao at the cobalt as a loner for a TL...they tried to give me a neon that someone had traded in once...I was like NO, i am NOT driving that POS! I made them rent me an altima from enterprise

alexSU

iTrader: (3)

I'm surprised they don't loan out Acura's??? I wounder if the size of the dealership has any effect on that??

Majofo

I usually don't take my cars in for extended service.. but I've always gotten something good. My last two were an WDP '08 TL and a WDP '08 RDX [blah]. I've even seen some Type-S loaners..

CarrieLynn

iTrader: (2)

last time I went in they didn't even have a loaner but the lot guy dropped me off at the mall and came to pick me up when my car was ready, good enough.

luckyAKAhappy

The dealer definitely screwed up your car. There is no way they are doing all these things out of the kindness of their heart. You should go check in person ASAP.

Audioholics

They claimed all their Acura loaners were out so they gave me a rental. The other Acura dealer always gives me Acura but they don't fix crap I ask them to so I tried this one.

I forgot to mention they are also giving me a new Key since one of my keys no longer locks in place.

I will call them now to get a status and jokingly ask if they damaged my car.

DNPhotography

^^ wow new key too. very strange...

Audioholics

hey if they wreck my car I will insist on getting me a new 08 kbp or red. I definately won't accept a car with body damage but I can't imagine they did anything.

Maybe they screwed up paint on rotors and ordering new ones??? He did claim the brake rotors look awesome painted though....

He even said this car body style is way nicer than the 4G and they had to paint the grills on the 4G to get them selling LOL

golfjwr

this smells fishy....

myron

iTrader: (4)

something is not right. If its too good to be true it usually is and dealerships are never nice to anyone.

VQPower37

yea something is not right ... i would go check out my car if i were u ...

tienr

iTrader: (1)

are you serious? rotors naturally rust when you don't drive the car for a while. the rust goes away when you drive and brake. so when you say they filed it, i hope they did a good job on keeping the surface flat? if not, then your rotor is gonna feel as if it was warped. and they painted your caliper and rotors? why? when you brake, its gonna scrape all that paint off.

i think you just wasted $220

1fsthatch

mayb he means the part of the rotor that the pads dont touch

Audioholics

Not the flat part of the rotors! The center cylinder part. I think my car sat in a dealer lot at Ft Myers for 6 months before it was sold so it accumulated rust that wouldn't come off from driving. I'd post a pic but I still haven't figured out how to post images on this forum.

My service manager is gone for the day but I spoke to another one who claims their Master Tech has been working on my car and he is the one that also painted my rotors and calipers which is a relief that it wasn't some pimply faced teenager doing it

I still can't get a straight answer as to the fix to the wind noise but this guy hasn't been involved. He claims he will talk to the tech tomorrow morning and get back to me.

I also asked him to verify that their tech followed the proper bedding proceedure when replacing my pads but he seemed oblivious to what that was. Hopefully I get better answers tomorrow.

Babnik

When I took my TL in for service the loaner I got was a CSX. Not sure if all their loaners are CSXs or if that's just what I got. I had mixed feelings about it, on the one hand I woulda preferred somethign larger and more powerful but on the other hand the CSX got great fuel economy.

1fsthatch

u live in canada dont you no csx's over here i've seen pics of the csx type s and its like a civic SI with all the acura creature comforts

TLNY04

wow i hope nothin happened to you car if the deal ever crashed my car i would get a sick car out of it then set fire to the dealership a few weeks after that... but thats just me and my dumbass self

hata_61

ya i would just pop in and check on the car. it seems too wierd for them to keep your car that long for simple issues like that.

Elegant TYPE S

iTrader: (2)

Im glad they are doing the right thing but I always feel dealers are such bullshit artists man. I bet the truth is they just didnt get to the car yet and so instead of saying they haven't gotten to it, its more impressive to say that in the process we found "this and that" and we want your car to be perfect so its taking more time. I'm not trying to knock the OP but its just dealers playing their cards right in the name of business. I'm willing to bet that this is what is really going on behind the scenes.

1fsthatch

also a possible scenerio just go and drive to the dealer and make sure your baby is ok so we can all stop guessing and makin u more and more paranoid with each post

jnc2000

Wow I didn't know dealers that didn't loan non Acura's. I think Park has 20 loaners and they rotate them in and out. 6 this week, 6 the following week.

Each week they have 2 TL's, 2 TSX's 1 RDX, and 1 MDX.... If every loaner is out they usually pull one from the back. Everytime I go in I usually request my loaner ahead of time to ensure its available.