Anyone that can tell me how to locate Dealer Quality information? Also, any Chicago area folks that care to comment on their dealer experience?

I am forced to buy my TL about 2 1/2 hours away from home (no local dealer any longer) and I am trying to finalize my transaction with one of two dealers. Quality information (particularly service quality) might be the tie-breaker.

To date, the buying experience has been frustrating (if I have one more email or call unreturned I am going to hurt someone with a tire iron.) But, I don't give a damn as long as they are taking care of customers after the sale.

Thanks for any input you might have.

 

How about you post the two dealers you are dealing with and ask forum members if they have any input about them....perhaps this would help us a bit in giving you comments on a particular dealer. My guess is that you don't care much how an East coaster or West coaster's dealer treats them as you won't be buying or servicing your car there.

Give us the dealers and some of us if we've dealt with them will give you input.