Anyone have Service Manual Scans? (Time for a Warranty War!)
#1
Fearless DIY Guy
Thread Starter
iTrader: (2)
Anyone have Service Manual Scans? (Time for a Warranty War!)
In short, I am going to war with the dealership tomorrow, does anyone have access to the HFL pages from the manual? It's pages 22-440 through 22-450 or thereabouts.
#2
thats not a great attitude to get what you want-
I was in the biz and nice goes WAYYYYYYYYYY farther at generating goodwill towards the customer
Whats the situation or car problem-dealer problem etc?
here is acuras number if you try all efforts with the dealer and cant resolve a situation
1-800-382-2238x5 gets a real human
I was in the biz and nice goes WAYYYYYYYYYY farther at generating goodwill towards the customer
Whats the situation or car problem-dealer problem etc?
here is acuras number if you try all efforts with the dealer and cant resolve a situation
1-800-382-2238x5 gets a real human
#3
it's a car-drive it
thats not a great attitude to get what you want-
I was in the biz and nice goes WAYYYYYYYYYY farther at generating goodwill towards the customer
Whats the situation or car problem-dealer problem etc?
here is acuras number if you try all efforts with the dealer and cant resolve a situation
1-800-382-2238x5 gets a real human
I was in the biz and nice goes WAYYYYYYYYYY farther at generating goodwill towards the customer
Whats the situation or car problem-dealer problem etc?
here is acuras number if you try all efforts with the dealer and cant resolve a situation
1-800-382-2238x5 gets a real human
My friend is a acura service manager that goes out his way to be helpful. I am sure if you approach him with an attitute without giving him a change you will not get far. Want respect-give it.
#4
Fearless DIY Guy
Thread Starter
iTrader: (2)
Whats the situation or car problem-dealer problem etc?
So I took the car in to have the CA bushings replaced and the HFL replaced. When they examined the panel, they saw the LEDs, and 'claimed' that this caused the mic to fry.
So I bought a replacedment mic...AND tried my brothers (who also owns a TL)...same deal. My equipment works fine in his car, but not in mine. Dealer claims everything worked fine with a mic from a different TL. But here's the deal: my HFL works INTERMITTENTLY. Of course it was working when I brought it in. Some days the mic works, others...not so much.
So, I searched through the service manual and found that the HFL/mic and LED lighting are powered through the same 22-pin harness, but NOT the same power source, ergo, the LEDs could provide no ill effect without shutting the entire circuit down, NOT just a localized item.
...now I gotta prove that to them.
#5
Race Director
What year is your TL? Are you aware of the two HFL TSBs? One for 04 and one for 06-08...
I can't believe they even are trying that BS LED claim. Totally BS...
I can't believe they even are trying that BS LED claim. Totally BS...
#6
Fearless DIY Guy
Thread Starter
iTrader: (2)
Yeah, believe me, I'm not too happy about it, I HATE having to do additional leg work due to ignorance of a particular subject matter.
#7
Race Director
Use the "sticky" link at the top of the "Problems" forum....
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#8
was that a service WRITER or MANAGER who told you that
Under a federal law!!! they have to PROVE that what you did caused the problem
They cant- there are plenty of ziners with your mod- correct?
whats the name of it people??- the magnussen-brown act? seems close iirc
try an internet search for details- wiki may be good place
Under a federal law!!! they have to PROVE that what you did caused the problem
They cant- there are plenty of ziners with your mod- correct?
whats the name of it people??- the magnussen-brown act? seems close iirc
try an internet search for details- wiki may be good place
#10
New shoes on my
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Haha, warranty war! I just started my own actually!
Same as you, I tried to be nice, helpful, etc.
But when they don't want to helpl you from the get go, and then start lying to your face....time to escalate it!
Same as you, I tried to be nice, helpful, etc.
But when they don't want to helpl you from the get go, and then start lying to your face....time to escalate it!
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