leo_2004

It's time to do my A1 service. Does anyone have a recommendation in the Los Angeles Area?

I bought my TL in Downey, but I live in Pasadena. I'd prefer to go to a dealership closer to Pasadena, like the Glendale dealership (formerly Acura of Pasadena) or the Alhambra dealership. Are those dealerships any good? Should I return to Downey for my service?

Thanks!
Leo_2004

Slinks

I think A1 is just an oil change. you can go anywhere you want (even local mechanic if u want).

kona

Most dealers will give you a discount on your first service if you bought from them. I bought from Keyes but had my A1 at Pasadena Acura before they moved, I think it was around $55.

For B service, I got these quotes.
Glendale Acura - $124.83 or $93 w/o tire rotation.
Crown City Motor - $112 (independent, former site of Pasadena Acura)
Alhambra Acura - $105

Actual price was $102 at Alhambra. If I had a garage, I'd do this stuff myself though.

w1n78

i bought mine from thomas acura originally but i get a better service from Downey so i just keep going there. chris used to help me but he's no longer there. now kam helps me. he even recommended a shop for my tint and audio upgrade and they did a wonderful job

if you feel comfortable going at that dealer, i would keep going there. builds a relationship

thane11

A1 service involves
*oil change
*rotate tires
*check fluids and parking brake

I bought my Tl at South Bay Acura, just south of LA. They wanted $90 for A1 service. I couldn't stomach that so I got just the oil change for $32 (which they checked the fluids anyway) The parking brake seems fine to me (not a lot of reported cases of parking brake failure in cars with only 6000 miles.) And I can rotate the tires myself for a $58 savings.

Extra bonus, they washed the car with my $32 oil change.

dgracer

Glendale/Pasadena dealership was always good to me (though I havent been since they moved to Glendale, too far for me). I've read some not so nice things about Sierra in Alhambra and Thomas in W Covina but no personal experience with either. I;ve also used Valencia where I bought the car and they were good. Too far from you though.

terse

glendale is nice...but looking at kona's post, it seems they are expensive..I got my first oil change from them...they were nice..

hp1kw

I was going to take my TL to Thomas Acura in Covina for my A1 service, but the CSR was very rude on the phone and they wanted $90+ for it. I ended up taking my car to Metro Acura in Montclair and the service was great. Friendly service writers and nice waiting area. Also just a FYI to anyone considering going to Thomas Acura. They are rated very near the bottom of all Acura dealerships in the nation for customer service. Give them a call and you'll understand why.

w1n78

here's my experience with thomas acura

https://acurazine.com/forums/showthr...t=thomas+acura

terse

do you guys tip the service person?

mason1125

Service at Downey Acura was OK, but have to wait 4 hours to have the A1 service performed (even with appointment), and of course no loaner given.

terse

that doesn't seem OK...

leo_2004

Wow, that's pretty long. I called Downey yesterday and they said it would take one or two hours. They didn't ask me to make an appointment. I'm planning to bring it in Saturday morning. I'll post my results.

mason1125

That was a saturday morning when I had the long wait at Downey. And there was another lady waiting for A1 service for 2 hours plus just to find out that her TL had to stay over the weekend because of some kind of unexpected repair, but she finally got a loaner....after 3 hours wait!!!

leo_2004

I just got back from my A1 service at Downey Acura. I brought it in today (Saturday) at 10 am. I was out of the parking lot at 12:55 pm. My car was actually ready 15 minutes earlier, but I had to wait due to a long line at the service counter. They only had one service rep. working at the time. When the line became 5 people long, the rep. finally called for backup. The cost: $49.95 + tax.