Head’s up to RLX PAWS owners: Acura officially extends warranty on PAWS

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Old 06-10-2023, 01:11 AM
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Head’s up to RLX PAWS owners: Acura officially extends warranty on PAWS

EDIT: it is official and the TSBs listed below are active. I posted the PDFs below.


I have heard from a reliable source that any day now, Acura will be covering defective PAWS rear toe actuators for 2014-2019 RLXs via a 10-year extended warranty specifically for that part. TSB references are 23-021 and 23-022. It’s about time!

Even though I own a Sport Hybrid, and am not affected, I am pleased to report this for our PAWS-owning brethren.
Attached Files
File Type: pdf
B23-021.PDF (1.06 MB, 289 views)
File Type: pdf
B23-022.PDF (1.06 MB, 315 views)

Last edited by neuronbob; 06-10-2023 at 09:29 AM.
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Old 06-10-2023, 11:43 AM
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@EE4Life just updated the TSB sticky links to reflect this news.
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Old 07-17-2023, 04:11 PM
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Cool Just Got a Letter

Just got a letter from Acura regarding the extended warranty. Luckily, I have not experienced this issue.

Old 07-18-2023, 06:10 PM
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YES!!! Christmas in July ... submitted for my reimburstment .... hopefully it will get approved.


Originally Posted by neuronbob
EDIT: it is official and the TSBs listed below are active. I posted the PDFs below.


I have heard from a reliable source that any day now, Acura will be covering defective PAWS rear toe actuators for 2014-2019 RLXs via a 10-year extended warranty specifically for that part. TSB references are 23-021 and 23-022. It’s about time!

Even though I own a Sport Hybrid, and am not affected, I am pleased to report this for our PAWS-owning brethren.
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Old 07-29-2023, 08:06 AM
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Eligible?

Does anyone know if there is a way I can check the VIN on my RLX to see if it is covered. Actually just purchased a 2015 RLX about three weeks ago and now I’m hearing the moaning coming from the rear
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Old 07-30-2023, 06:53 PM
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Wink MyAcura


I believe that the extended warranty covers all P-AWS RLXs ... ?

You can try to putting your VIN in at www.myacura.com and see if something pops up. It covers things like recalls so it might have this as well.

Good luck!

Old 07-30-2023, 08:17 PM
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Originally Posted by SBROWN0212
Does anyone know if there is a way I can check the VIN on my RLX to see if it is covered. Actually just purchased a 2015 RLX about three weeks ago and now I’m hearing the moaning coming from the rear
Welcome to AZ! The recent best approach is to call your local Acura dealer;'s service department and they will let you know.
Old 07-31-2023, 01:25 AM
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2015 RLX Paws

Originally Posted by TSX69

I believe that the extended warranty covers all P-AWS RLXs ... ?

You can try to putting your VIN in at www.myacura.com and see if something pops up. It covers things like recalls so it might have this as well.

Good luck!

Thank you. I’ll give that a try!
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Old 09-19-2023, 11:08 AM
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What mileage might this issue occur?

This is good news for me, as I purchased a 2016 RLX with P-AWS just last week.
Any idea at what average mileage this issue may occur? My RLX has 54,000 miles on it, so I may be in the clear for a while.
Old 10-25-2023, 03:17 PM
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Any idea if these bulletins fix the "fishtailing" issues with the PAWS?
Old 10-25-2023, 03:45 PM
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Originally Posted by DM12345
Any idea if these bulletins fix the "fishtailing" issues with the PAWS?
The fishtailing is a symptom of the PAWS actuator issue, or so others have reported.
Old 11-01-2023, 06:23 PM
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Refund Received

Just got the check in the mail from Acura for reimbursement for the repair done four years ago when I had to pay out of pocket to have the actuators replaced. Better late than never I guess. At least in the end Acura did what they should have done four years ago when I initially had the problem.
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Old 11-09-2023, 05:47 PM
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Originally Posted by jpadilla
YES!!! Christmas in July ... submitted for my reimburstment .... hopefully it will get approved.
Checked arrived today! Thank you Honda for making this right.
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Old 11-12-2023, 05:16 PM
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Originally Posted by jpadilla
Checked arrived today! Thank you Honda for making this right.
Did you recieve a email first?
Old 11-13-2023, 09:49 AM
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yes, arrived the following week.
Old 11-13-2023, 09:05 PM
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Originally Posted by jpadilla
Checked arrived today! Thank you Honda for making this right.
Great news! You've gone through the war about this.
Old 01-16-2024, 12:16 PM
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Honda delaying my PAWS reimbursement

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