Navigation Database Question
The car has been out for two years, I think there has been only one official update, for which there was no notification. They originally said quarterly, then they changed it to yearly. Now, it seems it is “like, whenever, man.”
According to the site, Latest map database version available: 2019.07.08
According to the site, Latest map database version available: 2019.07.08
Last edited by Madd Dog; Jul 14, 2020 at 09:40 AM.
Even with the latest year-old map update, it’s still seriously out of date. I generally use Apple Maps, but my wife was taking a solo trip today and likes the turn-by-turn navigation in the HUD. So I plugged in her destination, but noticed that it was taking her a long way there. The RDX nav doesn’t show an exit on I-476 in PA that was added 5 years ago! Needless to say, she used Apple Maps.
Even with the latest year-old map update, it’s still seriously out of date. I generally use Apple Maps, but my wife was taking a solo trip today and likes the turn-by-turn navigation in the HUD. So I plugged in her destination, but noticed that it was taking her a long way there. The RDX nav doesn’t show an exit on I-476 in PA that was added 5 years ago! Needless to say, she used Apple Maps.
Are map updates as urgent when you have the “Connected Features” option enabled?
From page 37 of the 2020 Navigation Manual:
H (Home) > Navigation > MENU > Connected Features
Changes the connection to the online server of the navigation system.
Select an option.
The following options are available:
• Disable: The navigation system will not be connected to the online server. The
navigation system uses the data stored in the map database.
• Enable: The navigation system is connected to online server for the most up-to-
date driving and POI information.
From page 37 of the 2020 Navigation Manual:
H (Home) > Navigation > MENU > Connected Features
Changes the connection to the online server of the navigation system.
Select an option.
The following options are available:
• Disable: The navigation system will not be connected to the online server. The
navigation system uses the data stored in the map database.
• Enable: The navigation system is connected to online server for the most up-to-
date driving and POI information.
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I would guess AFTER the release of the 21 TLX. They shouldn't be running a 2019 map on a brand new vehicle, but given Acura's track record with this new infotainment system, ANYTHING is possible.
I called HERE, the navigation company that supplies the updates, yesterday for help with getting my wife's 2019 RDX navigation database updated from the 2018 version to the 2019.07.09 version via the USB port. Typical of Acura contractors, they were unable to assist with getting the update to load into the vehicle. If any body has a suggestion, please let me know. I followed the guidelines published by the HERE for the USB update, but it didn't work.
BUT, i did ask if they were planning to release a 2020 update, and i was told by the customer service rep there wasn't any plans in the works right now!
BUT, i did ask if they were planning to release a 2020 update, and i was told by the customer service rep there wasn't any plans in the works right now!
I called HERE, the navigation company that supplies the updates, yesterday for help with getting my wife's 2019 RDX navigation database updated from the 2018 version to the 2019.07.09 version via the USB port. Typical of Acura contractors, they were unable to assist with getting the update to load into the vehicle. If any body has a suggestion, please let me know. I followed the guidelines published by the HERE for the USB update, but it didn't work.
BUT, i did ask if they were planning to release a 2020 update, and i was told by the customer service rep there wasn't any plans in the works right now!
BUT, i did ask if they were planning to release a 2020 update, and i was told by the customer service rep there wasn't any plans in the works right now!
If you're trying to download from the USB to the car, it can take a long time (a couple of hours) and, importantly, it is only doing it when your USB stick is showing activity. For example, my stick has a flashing light when it is working. I did mine in the middle of COVID, so I was only taking short, five minute trips to the grocery store. When I did that, I found that most of the time the USB wasn't even working on downloading. I finally got mine through when I had the car on accessory mode while I was washing it, which I do by hand and so it takes a long time. Alternatively, you can force your USB to act by going into the nav update menu, but I forget how. Does that help?
The version number never changes from the 2018 version. I've had the issue loading it from the USB to the car. I've tried it in the accessory mode for several hours, i've tried it on a 4 hour continuous drive, and I've left it in place for several days while my wife drove around town. I reloaded the USB from the web site twice. The USB works fine, and I can see the 14.5 GB of data on the drive. The USB port on the car works fine when used to play songs from a cell phone.
Last edited by llecrupwt; Oct 21, 2020 at 12:17 PM.
The version number never changes from the 2018 version. I've had the issue loading it from the USB to the car. I've tried it in the accessory mode for several hours, i've tried it on a 4 hour continuous drive, and I've left it in place for several days while my wife drove around town. I reloaded the USB from the web site twice. The USB works fine, and I can see the 14.5 GB of data on the drive. The USB port on the car works fine when used to play songs from a cell phone.
Either try downloading the update again on the same USB, or try it on a different one.
You could format the USB stick and try copying an MP3 to it and plug in to the RDX to see if RDX can see the USB and play the song, this way you know the USB stick works. Then format again and download the maps to it.
I used a 16gb usb stick, it was a AData Pro 3.0.
The version number never changes from the 2018 version. I've had the issue loading it from the USB to the car. I've tried it in the accessory mode for several hours, i've tried it on a 4 hour continuous drive, and I've left it in place for several days while my wife drove around town. I reloaded the USB from the web site twice. The USB works fine, and I can see the 14.5 GB of data on the drive. The USB port on the car works fine when used to play songs from a cell phone.
The USB (a Cruzer Glide) is flashing its light when inserted, and i checked the data on it via my laptop, so its working. I've reloaded the USB with the map data from the website twice.
I never received any message about the RDX starting the update!
I never received any message about the RDX starting the update!
It should give you a message, if I recall right. Sorry, it's been months so the details are hazy. Like I said, try forcing the update by going to the navigation section and it should allow you to update it from there. See if that gives you the message that update is starting.
Went to the navigation section. No method to force the update listed there. Only instructions to plug in the USB and wait for the notification that update took, then to restart the RDX to install it.
Still stuck on version 2018.02.07!
Will swing by local Acura dealer tomorrow (visiting family where there is a nearby dealer!) and ask them what's up.
Still stuck on version 2018.02.07!
Will swing by local Acura dealer tomorrow (visiting family where there is a nearby dealer!) and ask them what's up.
Map Update 2020.10.09 is available
New member, first post and first time Acura owner -- 2020 RDX Advanced SH-AWD (although we have owned several Hondas over the years).
I have been following this thread and checking the HERE download site regularly for a map update.
Checked yesterday and the new map update, 2020.10.09, is there for download! I have successfully downloaded and installed the update, although I haven't had a chance to test it out on the road yet.
I thought others might want to know.
Ron T
I have been following this thread and checking the HERE download site regularly for a map update.
Checked yesterday and the new map update, 2020.10.09, is there for download! I have successfully downloaded and installed the update, although I haven't had a chance to test it out on the road yet.
I thought others might want to know.
Ron T
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