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Just got back from the dealership. The "slight tweaks" to spacing didn't solve the problem so the dealer is moving to order the sunroof frame (currently on country-wide backorder) for my car.
Does anyone find the noise temperature related? On my MY19, I find the noise only shows up in colder weather, for example below 60F. Also worth mentioning is that the noise did not appear until the 2nd winter. By the way, the noise on my car is more like creaking sound.
Does anyone find the noise temperature related? On my MY19, I find the noise only shows up in colder weather, for example below 60F. Also worth mentioning is that the noise did not appear until the 2nd winter. By the way, the noise on my car is more like creaking sound.
The pop in my 19 RDX also didn't appear until sometime in the second year. I don't think mine it has anything to do with temperature. I did have the dealer address it at last service, but I THINK this was before the "change the frame" TSB came out. It still pops. The work the dealer did on it did nothing.
It is easier to reproduce in colder weather, but in the right circumstance still happens even in warmer weather... just harder to reproduce. The brief tweaks the Dealer made as part 1 of the TSB made it harder to reproduce... instead of popping twice coming out of my driveway, it only pops once for example. Luckily, the service rep already helped me place an order for the replacement panoramic moonroof frame. Hopefully, it isn't something that comes back a few years down the road.
2020 RDX loaner car I had this week (bad dashboard rattle near heads up display). Sunroof exploded on a clear day, open road with no other vehicle around. sounded like a shotgun went off. I think the popping noise and the sunroof exploding is all related. Of course the dealership wants me to pay for it. (ha). This 2020 loaner also makes the popping noise, however far worse than mine ever does.
Dang, haven't had mine shatter, but it was making the popping/creaking/rattling noise more and more frequently. Liberally applying lubricant to the seals and rear tracks actually alleviated the issue. I wonder if dried out seals/tracks are causing the glass to "bind" and due to not being able to flex, are causing the shattering to happen. It's not the first, and won't be the last.
I wonder if it's actually going to be a recall or simply another TSB (there's already one for the sunroof track). Also curious as to what it will entail. Honestly, unless they're replacing the shit glass with a color matched panel, I'll take my chances. My last visit to the dealer made me never want to go back ... it's literally putting "lipstick on a pig" of a Honda dealer. Actually, having gone down dozens of times while I wrenched on cars, the Honda guys were actually cooler than the cunts at Acura.
The TSB has been out since January ... dealers should know by now, though I'm sure plenty will feign ignorance (or actually be). I've been complaining about mine for a year where others told me I was crazy. Even slight rocking of the car on uneven pavement would make the damn thing click. I liberally applied silicone lubricant to all rubber-to-rubber contact areas as well as down onto the frame and the issue has basically been resolved. Hopefully it stays that way. I've fought about a dozen rattles but I've just about solved them all, just a couple more nagging ones that I need to chase down.
The TSB has been out since January ... dealers should know by now, though I'm sure plenty will feign ignorance (or actually be). I've been complaining about mine for a year where others told me I was crazy. Even slight rocking of the car on uneven pavement would make the damn thing click. I liberally applied silicone lubricant to all rubber-to-rubber contact areas as well as down onto the frame and the issue has basically been resolved. Hopefully it stays that way. I've fought about a dozen rattles but I've just about solved them all, just a couple more nagging ones that I need to chase down.
Acura is poop.
Poop is a bit harsh. I think they're more like a Snickers bar that you unwrap and discover that it's really a Butterfingers.
I never had a pop in the sunroof for the first two years I owned the car. Not too long ago it suddenly started. (Summer hot weather here now) It happens as I go up my inclined driveway and over the curb onto the street, a perfect situation to get some big flex in the body. One "Pop" from the right rear corner just as I go over the curb. I never have heard it any other time. Just to see how it would turn out I got out some of my Honda recommended silicone lube (Shin-Etsu) and gave all the rubber and frame parts a light rub. Not sure of the long term results but I tried four times over the spot where it had been happening 100% of the time now and not a peep out of it.
I will mention this to the dealer on my next service and if it should return I will have them do the frame or what ever it is they are doing for a fix.
Service rep confirming that TSB for the 2019 (mines is 2021) model year is that popping sound. I recorded it for him to hear/see and fortunately they were able to reproduce. They’re doing part 1 which is adjusting the clearance to see if it fixes the problem... if not then I’ll be back for the full frame replacement. 🤞
No, adjusting the clearance did not work. My car is currently at service for a clicking sound by the front driver side floor area and broken plastic caused by the hatchback hing.
No, adjusting the clearance did not work. My car is currently at service for a clicking sound by the front driver side floor area and broken plastic caused by the hatchback hing.
I will let them know about the TSB.
Never ends .
I can almost guarantee they’ll turn around and tell you they could not replicate it. Then you’ll drive around with them where they’ll hear it and say it just needs an adjustment. Then you’ll get the car back and it’ll still make the same noise. At least that’s how my experience went.
My clicking came back. I’ll have to climb up there and re-lubricate … but it’s been so damn cold these past couple weeks. I can’t wait for it and/or the rear windshield to spontaneously combust.
I've had a loud pop/TICK sound every time I back out of my driveway ( a bump while going down a slight grade ) since the day I got my car. It was so loud and consistent that for the first three days I thought an overgrown tree branch was hitting it.
18 months later ... It's been "adjusted" (worthless) and I'm awaiting a part (for months now) to get a replacement pano roof.
Who wants to take bets as to whether it gets fixed before my 4 year lease is over?
I had mines replaced too and it “fixed” the problem for a few months. Cold weather… steep driveway… it’s back :-)
Pretty disheartening that it's not and actual fix for this issue. I guess there's just too much body flex that causes the frames to distort and binding, causing the noise.
No, adjusting the clearance did not work. My car is currently at service for a clicking sound by the front driver side floor area and broken plastic caused by the hatchback hing.
I will let them know about the TSB.
Never ends .
I finally have the dealership agrees to replace the frame. they ordered the part. 2 year battle and I finally won by showing them the videos. They have been claiming they could not do it since they couldnt duplicate the noise. I told them I would try another dealership and finally they agreed to replace the frame.
According to the TSB the model years affected are 2019-2022. So for four years they could not figure out that the bolts holding the panoramic roof are not torqued properly. Really?….Maybe there is more to this…..
I do hope that everyone who complained about this gets it resolved asap to their satisfaction.
Let us know how it goes. I'd rather see what others' results are before I have the dealer rip apart my interior and create more rattles than are already present. Already had an intermittent buzzing sound from the headliner and rattle from the D/S B-pillar.
Originally Posted by JB in AZ
Perhaps these bolts were torqued properly at the factory, and have worked loose as the car flexes and ages? Seems like an easy fix, yes?
They could have applied a light-duty threadlocker or lock washers in place. I'm not 100% convinced that this will solve the issue though, as the issue appeared to have dissipated for me for at least a few months after applying lubricant to the sunroof. Hopefully somebody can get this done at the dealer sooner than later and report back.
As far as it being an easy fix, from my understanding, you have to basically tear apart half the interior to get the headliner to come down, so it's not the easiest task in the world and opens up the possibility for more interior rattles.
Had the same issue as everyone here on my 2020 Advance. Backing up over the curb at the end of the driveway made the sunroof pop. It took multiple visits to get it right. So, I took it in last July and we were able to recreate the noise by driving over to an apartment complex that had speed bumps in their parking lot. I live in Phoenix and it made even worse noise in the summer (metal expansion)? Anyhow, here is what they wrote on my invoice.
Points of the Panoramic Moonroof are contacting the roof sheet metal.
Removed all necessary components to gain access to the moonroof.
Dropped the moonroof frame down and installed felt tape around each of the twenty bolts securing the frame, isolating the frame from the roof sheet metal.
Reinstalled all components and road tested.
Not saying that this will work for everyone, but it did work for me. It's been over seven months and not a sound from the sunroof. I used Acura of North Scottsdale dealership.
Finally, after 3 years I got John Eagle Acura in Houston to do the following Sunroof popping repair based on the tech line summary. Attached links. I did have to get the new GM involved (Alice Cao). She has been very helpful.
It's been a week and so far no more popping coming from the sunroof / roofline going down or up driveway curbs/ (inclines/declines). Seems pretty solid. Lets hope it stays that way. If anything changes I will post an update.
See the following January 2022 Acura Tech Line Summary Article:
My pano roof makes a loud popping noise when closed and turning into a parking lot, etc that has a significant change in elevation. I'm assuming it has something to do with the body flexing. Curious to see if anyone has experienced the same thing.
If your car is still under warranty, take it to the dealer, it's a free fix. My car had been crackling since day one, when the noise one night became very loud I contacted the dealer and it was a one day fix. I think they adjusted the panoramic roof top. Noise all gone!
I've been dealing with this problem for over 3 years while I had my 2019 Acura RDX Advance. It's intermittent and really annoying and the dealer would have to replicate it before a fix could be done. I'm appalled that Acura still has this TSB which still apply after almost 4 years since its release with no permanent fix for the later models.
Eventually, as the nuts loosen, the roof will start popping again.
It'll be annoying once the vehicle is out of warranty (it was already annoying while the vehicle was in warranty since it can't be reliably replicated.)
Last edited by mathnerd88; 03-07-2022 at 05:09 AM.
yes i am having same thins even after replacing frame but now dealer is not ackowledging this problem and this popping comes at certain time except while i take to dealership. i am working with lawyer to lemon under california lemon law.
I've had a loud pop/TICK sound every time I back out of my driveway ( a bump while going down a slight grade ) since the day I got my car. It was so loud and consistent that for the first three days I thought an overgrown tree branch was hitting it.
18 months later ... It's been "adjusted" (worthless) and I'm awaiting a part (for months now) to get a replacement pano roof.
Who wants to take bets as to whether it gets fixed before my 4 year lease is over?
Guaranteed it won't. mine adjusted then replace with new frame and after couple of months it came back but dealer is not acknowlege the prob.
04-02-2021, 01:45 PM
