New Acura App Update..

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Old 03-29-2019 | 03:20 PM
  #41  
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What happened to the widget on iOS ?!?! It was so convenient to just swipe to widgets and hit one button to start my car (even though it failed half the time lol). But on the new version I can't find the widget anywhere.
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Old 03-29-2019 | 04:54 PM
  #42  
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Originally Posted by spinedoc777
What happened to the widget on iOS ?!?! It was so convenient to just swipe to widgets and hit one button to start my car (even though it failed half the time lol). But on the new version I can't find the widget anywhere.
Check post #20. You need to swipe up from bottom. Terrible placement indeed.

Regards----------
Old 03-29-2019 | 05:21 PM
  #43  
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Originally Posted by TheLevelOne
Check post #20. You need to swipe up from bottom. Terrible placement indeed.

Regards----------
No I see that, I'm talking about the widget that sits in the widget drawer when you swipe to the left. The app used to have a widget that had the remote start on it and a few other things like locking. It was more convenient than opening the app, I'll be really miffed if these idiots just went and completely eliminated the widget. I see also that the app still pops up and forced itself to the foreground upon starting my car, requiring 2 clicks to close because you have to verify you are parked. Then it forces itself to the foreground AGAIN when I connect it to carplay.
Old 03-29-2019 | 05:29 PM
  #44  
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Originally Posted by spinedoc777
I see also that the app still pops up and forced itself to the foreground upon starting my car, requiring 2 clicks to close because you have to verify you are parked. Then it forces itself to the foreground AGAIN when I connect it to carplay.
Yup. I saw that too, and promptly deleted the app just like I did its predecessor. Next rev I'll wait until I read some reports here that this misbehaviour has finally been fixed before I give it another chance.
Old 03-29-2019 | 07:11 PM
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After update on Android the app now has a persistent notification that says: "Connecting to your Vehicle" and it causes significant battery drain by preventing the device from sleeping. I understand that testing is hard but I am not sure how they missed this considering it happens on the Android Pie emulator which they would have used to build the apk.

It is too bad because I actually liked and used the app but until they fix the battery drain I won't be able to use it.
Old 03-31-2019 | 06:47 PM
  #46  
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New update again today... ver. 4.0.1
Old 03-31-2019 | 08:18 PM
  #47  
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Originally Posted by Yotrek
New update again today... ver. 4.0.1
Update for what?
Old 03-31-2019 | 08:41 PM
  #48  
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Originally Posted by securityguy
Update for what?
Acuralink phone app. "Minor bug fixes" from 4.0.0, that just came out a few days ago.

Sounds like the bugs were minor for iOS, but maybe less minor for Android.
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Old 04-02-2019 | 05:20 PM
  #49  
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After using this app for a week I have to think it's a sick joke from Acura. They took away the widget on iOS, which was awesome for quick starting the car remotely (at least when it worked). They then put the remote start where you have to wait until the app connects to the vehicle, which takes like 30-60 seconds, then it's very close to iOS grab bar for closing the app so half the time you end up hitting that. I just don't understand why they would make the app actually much worse than it was before. It's currently trending a 1.9 out of 5 score on the app store and I'll bet it's only a 1.9 because of reviews before this change. Scroll down recent reviews and it's just 1, 1, 1, 1, etc.
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Old 04-05-2019 | 09:15 PM
  #50  
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New version 4.0.2 comes out today. Every thing works for me now. Before all the remote functions are not working properly. And I called acura about a week ago. Then a tech called me today and I tried the new version. Everything seems to be working. Not sure if it is the new version or tech fixed something on their side.
Old 04-05-2019 | 10:43 PM
  #51  
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I don't see an Acuralink 4.0.2 for iOS. Is that an Android exclusive?
Old 04-08-2019 | 06:48 AM
  #52  
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Originally Posted by Lance H
New version 4.0.2 comes out today. Every thing works for me now. Before all the remote functions are not working properly. And I called acura about a week ago. Then a tech called me today and I tried the new version. Everything seems to be working. Not sure if it is the new version or tech fixed something on their side.
Thank you for posting, I installed the app again. The same persistent notification issue is there but it seems a bit more stable. Did you call the normal Acura support number for assistance?
Old 04-10-2019 | 12:05 AM
  #53  
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Originally Posted by Wander
I don't see an Acuralink 4.0.2 for iOS. Is that an Android exclusive?
Never mind. Mine auto-updated to 4.0.2 on iOS.
Old 04-10-2019 | 12:36 PM
  #54  
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Originally Posted by joeliu2003
They removed the iOS today screen widget that allowed you to start or unlock the car quickly. They also buried these common actions in a drawer on the new app. Very poor UX decision.

Huge loss, hope it’s reintroduced!
Literally they buried the most used features in an a drawer you have to pull up on. That's really close to the same spot you pull up on to go to the homescreen on the iPhone X, XS, XR.
Old 04-10-2019 | 01:48 PM
  #55  
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On Android Acura pushed an update that defaults the "Remote Commands" tray to being open when the app is launched.
I think this came out on April 4, for Android (at least according to my phone) so I assume a similar update will be out for iOS at some point. It may be delayed due to Apple's review requirements & schedule.

It's not a complete fix, but at least helps with the remote commands tray being too close to the "home button" on iPhone X/XS/XR and Google Pixel phones (and other phones following Googles Android P design philosophy)
Old 04-25-2019 | 02:21 PM
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looks like small update came out on ios 4.03, face id login for car start instead of using pin, and share destination from apple maps to the car.

I hope they will add ability to look up phone contacts straight from acura app when searching address in the map app..
Old 04-26-2019 | 12:44 PM
  #57  
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Originally Posted by michal64
looks like small update came out on ios 4.03, face id login for car start instead of using pin, and share destination from apple maps to the car.

I hope they will add ability to look up phone contacts straight from acura app when searching address in the map app..
I'm confused. I applied the update, but I can't figure out how destination sharing has changed. Although it seems to actually work.
Old 04-26-2019 | 12:46 PM
  #58  
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Originally Posted by Wander
I'm confused. I applied the update, but I can't figure out how destination sharing has changed. Although it seems to actually work.
before the update, i dont remember having an option to send address from ios maps app , its there now,

send address from acura app to the car worked for me previously too
Old 04-26-2019 | 01:58 PM
  #59  
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Originally Posted by Wander
I'm confused. I applied the update, but I can't figure out how destination sharing has changed. Although it seems to actually work.
In Apple Maps, when you click "Share", you may have to select "more" on the right to enable Acuralink to show up as a share option.
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Old 04-26-2019 | 09:05 PM
  #60  
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Ah, the old hidden share trick.
Old 04-26-2019 | 09:13 PM
  #61  
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Cool. Gotta try it next time.
Old 12-15-2019 | 12:40 PM
  #62  
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Originally Posted by joeliu2003
They removed the iOS today screen widget that allowed you to start or unlock the car quickly. They also buried these common actions in a drawer on the new app. Very poor UX decision.

Huge loss, hope it’s reintroduced!
This was the greatest function - when you want to remote start your system, you don't need to wait the few minutes to connect and get diagnostics before choosing remote start. That widget allowed you to initiate the remote start in a couple seconds and move on with your tasks till getting to your car - now it takes literally minutes to connect before you can choose to start....I did not renew my subscription over just this issue - so absolutely ridiculous!
Old 12-15-2019 | 02:14 PM
  #63  
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Originally Posted by ClarkWGriswold
This was the greatest function - when you want to remote start your system, you don't need to wait the few minutes to connect and get diagnostics before choosing remote start. That widget allowed you to initiate the remote start in a couple seconds and move on with your tasks till getting to your car - now it takes literally minutes to connect before you can choose to start....I did not renew my subscription over just this issue - so absolutely ridiculous!
This was fixed in an update a few months ago, the remote start function should come up immediately upon opening the iPhone app now. I used it twice today, and with Face ID, it’s open the app, hit “start” in the lower left, done.

I also upgraded my phone recently and changed carriers. I’ve noticed a vast improvement in response time, not sure if it’s the iPhone 11 (vs 6) or t-mobile (vs ATT) that’s responsible for how fast the car starts now. Before, I’d often walk out of a store after initiating remote start, and it wouldn't start until I was practically at the car. Note it’s just a few seconds until it starts.
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Old 12-15-2019 | 02:59 PM
  #64  
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no tire pressure undicator??

on the old app version I was able to see my tire pressure with the new update it seems to have disappeared anyone know what I may be doing wrong here ??????
Old 12-15-2019 | 04:25 PM
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Nope. Mine still shows. It doesn’t, and never did, update to current only what it was when I parked.

But I still get it.
Old 12-15-2019 | 04:30 PM
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Mine does not show TP anymore.
android, v 4.1.2
I suspect is it because I have no current subscriptions.
Old 12-16-2019 | 11:00 AM
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I noticed that I longer was seeing the Tire Pressure info after I updated the infotainment to D.1.2.1.
For some reason Vehicle Data Collection was disabled when the update was applied. Try going back into the AcuraLink app in the Car, and verify that Data collection is set to "Allow".
If it is set to "Block", you need to set it to allow.

If Vehicle Data collection is already set to Allow, try changing it to Block (allowing the system to save the settings) then re-select "Allow". I've also included a screen capture of the RDX owner's manual in case that may be helpful.




It has been several weeks since I did this, so I don't recall which procedure I did. However I know after I went into the AcuraLink Car app and re-enabled Vehicle data collection, the Tire Pressure info began appearing again in the AcuraLink phone app.
Note: I also have current subscriptions "Security" and "Remote" subscriptions, though this info may be part of the dashboard that is part of the basic (ie free) service. I'm not 100% on that though. Hope this helps.

Last edited by 89kraus; 12-16-2019 at 11:03 AM.
Old 12-16-2019 | 12:30 PM
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I tried block, allow.. no change.
Pretty sure you need subscriptions enabled... though I would think safety info like tire pressure would be basic info...
Guess not.
Old 12-16-2019 | 03:25 PM
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I have a Samsung S10 with Android 9. It takes no more than 30s to start the car and for the 10 minute countdown to appear.
Old 12-16-2019 | 04:01 PM
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Also, when I first start the app, the tire pressures, locked/unlocked, etc. all default to the last time I used the app. If I swipe down to refresh, the status updates.
Old 12-16-2019 | 05:48 PM
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Originally Posted by rdxny
I tried block, allow.. no change.
Pretty sure you need subscriptions enabled... though I would think safety info like tire pressure would be basic info...
Guess not.
I agree, I would have thought that tire pressure would be included under basic but wasn't sure. The AcuraLink website only specifically calls out Millage, Fuel range and Oil Life under the basic feature set. I guess they figure the car will alert you to low tire pressure on startup or when you are driving. Knowing that it is low ahead of time is just a luxury.

I'm guessing you need the remote package to get the tire pressure info in the app, since that "panel" (I don't know what else to call it), also shows the lock/unlock status and if any doors are open.
Old 12-16-2019 | 06:09 PM
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Originally Posted by 89kraus
I agree, I would have thought that tire pressure would be included under basic but wasn't sure. The AcuraLink website only specifically calls out Millage, Fuel range and Oil Life under the basic feature set. I guess they figure the car will alert you to low tire pressure on startup or when you are driving. Knowing that it is low ahead of time is just a luxury.

I'm guessing you need the remote package to get the tire pressure info in the app, since that "panel" (I don't know what else to call it), also shows the lock/unlock status and if any doors are open.
I have the remote subscription, and have not seen tire pressure for several months now. Not sure if I lost it after the security trial ended or not. iOS app.
Old 12-16-2019 | 08:26 PM
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My ios app shows tire pressure. I have continued the remote services, which I use in the cold and in the hot. I like that when you remote start the car, it shows the car’s cabin temperature.
Old 12-16-2019 | 08:34 PM
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Cool

Originally Posted by Madd Dog
My ios app shows tire pressure. I have continued the remote services, which I use in the cold and in the hot. I like that when you remote start the car, it shows the car’s cabin temperature.
I see he same. I wish the interior temp would be shown at the same time as the tire pressures, without having to start the car. It shouldn’t be hard to do....just sayin.
Old 12-17-2019 | 07:35 PM
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Anyone know how to change the odometer reading from Miles to Kilometers in the app? Dealership is asking me to call their support line...
Old 12-17-2019 | 07:44 PM
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Originally Posted by RDXWiz
Anyone know how to change the odometer reading from Miles to Kilometers in the app? Dealership is asking me to call their support line...
Change the language to French?
Old 12-18-2019 | 10:27 AM
  #77  
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Originally Posted by RDXWiz
Anyone know how to change the odometer reading from Miles to Kilometers in the app? Dealership is asking me to call their support line...
maybe...

1 888 528 7876
Old 12-18-2019 | 11:45 AM
  #78  
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Originally Posted by RDXWiz
Anyone know how to change the odometer reading from Miles to Kilometers in the app? Dealership is asking me to call their support line...
Someone else had a similar problem.
https://acurazine.com/forums/third-g...litres-984415/
Old 12-19-2019 | 05:15 AM
  #79  
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Originally Posted by RDXWiz
Anyone know how to change the odometer reading from Miles to Kilometers in the app? Dealership is asking me to call their support line...
Your phone settings language is probably set to English US, change it to English Canada and it should change from Miles to KM.
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Old 12-22-2019 | 11:55 PM
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I noticed with the new app the car no longer shows on the ap . I used to see if the lights were on doors locked and tire pressure. Not I dont have it showing. My 2016 mdx shows that info. Not sure what is going on. I do have the remote start subscription. Also when I try to send a location using the map it makes me be connected to bluetooth. I use to be able to send it from anywhere.


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