Can you believe this?

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Old 01-18-2011, 02:56 PM
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Can you believe this?

My rear brake pad worn out at 17000 miles. I ends up paying $210 for newly design brake pad from dealer. I follow the instructions of settlement letter and try to get $150 back from Honda. at third week of mailed letter, I called to follow up the status of reimbursement. Guess what they told me I have to provide proof of purchase date , b/c it is only good for 3 years after you purchase the car. I said my VIN number is there and this is a 2009 TSX, also I sent them original dealer repair invoice which contains all my infomation of the car. They still insist I have to mail another proof of purchase date with my signature. This drive me crazy. It is impossible I can purchase car in Jan 2008 or before to not meet 3 years requirement. unless I own a Honda Corp. Speechless.

Anyone who need to submit your claim. please remember to provide proof of purchase date.

Last edited by tsxuser; 01-18-2011 at 02:58 PM.
Old 01-18-2011, 03:14 PM
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was it squeaking or metal to metal before you changed them?

wouldnt it be cheaper if you got aftermarket pads?

i have an 09 and im past 17,500 with no issues
Old 01-18-2011, 03:23 PM
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^ That's odd since the 2G TSX only arrived at the dealer's lot in April 2008.

The claims involved 2008 -2009 Accords, and all 2009 to some 2010 TSX. Some of those 2008 Accords (delivered in late 2007) would be ineligible, I think the fellow in the claims department just wants to cover his/her bases. There are around 750,000 vehicles involved and will cost Honda over $100 million to get this done.
Old 01-18-2011, 03:57 PM
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I got my claim without any problems.

Sounds to me like you didn't fully follow the instructions for the claim. The people taking the claims are looking for the same thing on every one of them, so your's must have been flagged for lack of info.
Old 01-18-2011, 04:23 PM
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my brakes always feel squealy : (
Old 01-18-2011, 05:45 PM
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Originally Posted by DerwoodEE
I got my claim without any problems.

Sounds to me like you didn't fully follow the instructions for the claim. The people taking the claims are looking for the same thing on every one of them, so your's must have been flagged for lack of info.
Yeah the instructions are very clear, OP, and maybe if you would have followed them the first time around, you wouldn't have any issues. And I can attest to that, as I followed the instructions to a "T" and I received my claim check in no time.
Old 01-18-2011, 06:06 PM
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i haev around 14k, and when i went to get my oil change at a shop (not the stealership) they told me my rear brakes are at 30%. so would this settlement be wroth it? or like defcon said, and go with after market pads?
Old 01-18-2011, 08:04 PM
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in my experience my dealer keeps saying the pads are fine but everytime ive had to take in the car ive complained about squeal and they subsequently clean the brake dust off the rotor which usually alleviates problems with squeal for a while

I think when these pads are done im gonna go aftermarket... i just hope i can find something with decent stopping power and no squeal...i hate squeal. i visit boston frequently (nyc dweller) so maybe ill stop by xcelerate performance and see if they can help me out : D
Old 01-18-2011, 09:14 PM
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Originally Posted by ed_423
i haev around 14k, and when i went to get my oil change at a shop (not the stealership) they told me my rear brakes are at 30%. so would this settlement be wroth it? or like defcon said, and go with after market pads?
Yes, change them and then get your money back or close to it with the claim. They did my brakes for $150 which is what I got back, so really I was only out the taxes paid.
Old 01-19-2011, 11:05 AM
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here are instructions from settlement website

1) Complete the Claim Form;


(2) Along with the Claim Form, enclose a receipt or repair order (or other documentation) for each Rear Brake Pad repair or replacement. The receipt, repair order or other documentation MUST show the part number of the brake pads used in the repair;


(3) On the Claim Form, sign and date at the bottom; and


(4) Timely Mail the Claim Form: Claims Forms must be mailed within 90 days of the Effective Date (see below) OR for new material rear brake pad replacements mailed within 90 days of the repair (if the repair is later than the Effective Date). Mail the form to:

See where hell did they indicate proof of purchase date? anyway, i got their letter ask me to sign purchase date and mail it back to them.

Hopefully the newly desgin rear barke pad can last at least $35,000 miles.
Old 01-19-2011, 11:48 AM
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Originally Posted by tsxuser
See where hell did they indicate proof of purchase date? anyway, i got their letter ask me to sign purchase date and mail it back to them.
Proof of purchase date for the brakes, not proof of purchase for the car.

The work order for the brakes is one thing, but you need to provide the paid receipt showing you paid for the parts and service as well. This is 2 different things and usually they'll staple your paid receipt to the invoice/repair order.

After reading your original post again, sounds to me like you sent just the repair order with no documentation that you actually PAID for the repair. This is what they want.

Last edited by DerwoodEE; 01-19-2011 at 11:50 AM.
Old 01-19-2011, 01:41 PM
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Originally Posted by DerwoodEE
Proof of purchase date for the brakes, not proof of purchase for the car.

The work order for the brakes is one thing, but you need to provide the paid receipt showing you paid for the parts and service as well. This is 2 different things and usually they'll staple your paid receipt to the invoice/repair order.

After reading your original post again, sounds to me like you sent just the repair order with no documentation that you actually PAID for the repair. This is what they want.
Actually this is exactly what i mailed it to them. Orginal work order/invoice from dealer plus credit card paid receipt.

Anyway, I am going to mail proof of purchase/lease date to them with my signature on it. I want my $150 back ASAP.
Old 03-25-2011, 08:35 PM
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My dealer hosed me on the brake job and I bought 6 cars from them since 2000. Time for me to find a new dealer for sure.
Old 03-25-2011, 08:57 PM
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^
Unbelievable.
Old 03-26-2011, 03:45 AM
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Originally Posted by 09TSXTech
^ That's odd since the 2G TSX only arrived at the dealer's lot in April 2008.

The claims involved 2008 -2009 Accords, and all 2009 to some 2010 TSX. Some of those 2008 Accords (delivered in late 2007) would be ineligible, I think the fellow in the claims department just wants to cover his/her bases. There are around 750,000 vehicles involved and will cost Honda over $100 million to get this done.

Any idea what the production date is for 2010, for the TSX's that don't have this issue. Picked up a new leftover 2010 and want a heads up on this.

Thanks in advance.
Old 03-26-2011, 10:52 AM
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Originally Posted by sr20bet
Any idea what the production date is for 2010, for the TSX's that don't have this issue. Picked up a new leftover 2010 and want a heads up on this.

Thanks in advance.
You don't need to know the production date. Here is the list of affected 2010 Acura TSX VIN Numbers (Last six digits only):
http://www.accordsettlement.com/PDFs...VINNumbers.pdf

I don't know how accurate the list is though...
Old 03-26-2011, 06:53 PM
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I must be either lucky or have a great dealership. I brought my TSX for the brake noise issue (which I bought in June 2008). I took the car in and all brake pads were replaced (front and back) and rotors for free...walked away without even have to put any pennies on the counter. I will say that I know for a fact that my dealership is EXCEPTIONAL and their service department (right down to the mechanics) go out of their way to make sure you are treated like a valuable customer....what a difference it makes.
Old 03-26-2011, 07:33 PM
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Originally Posted by weather
I must be either lucky or have a great dealership. I brought my TSX for the brake noise issue (which I bought in June 2008). I took the car in and all brake pads were replaced (front and back) and rotors for free...walked away without even have to put any pennies on the counter. I will say that I know for a fact that my dealership is EXCEPTIONAL and their service department (right down to the mechanics) go out of their way to make sure you are treated like a valuable customer....what a difference it makes.
Are you Canadian?

I got mine replaced (front and rear) at 55K km at my dealer under warranty (free) also, I also bought mine in June 2008. There is no class action settlement in Canada which is why we get it all cover under warranty.
Old 03-26-2011, 07:36 PM
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Originally Posted by sr20bet
Any idea what the production date is for 2010, for the TSX's that don't have this issue. Picked up a new leftover 2010 and want a heads up on this.

Thanks in advance.
Look at your VIN number, if the last 6 digits are between 000001 and 006698, then it's cover under the settlement, otherwise you should have the new pads installed at the factory.
Old 03-26-2011, 09:26 PM
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nice new avatar Tech!
Old 03-26-2011, 11:15 PM
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Originally Posted by KillerG
nice new avatar Tech!
Thanks KillerG. Took the kids out to the neighbourhood playground today and snapped a quick photo on my BB 9700.

Had a moment of inspiration yesterday and moved the license plate holder to the lower grille area, think it looks cleaner that way.

Old 03-27-2011, 09:16 AM
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small thought, swap out that dealer chrome frame for a matte black one!

the type-s logo is subtle and i think one of the only ever times i will say that it looks great, nice stuff
Old 03-27-2011, 04:26 PM
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haha nice placement tech! how u do it? did you just simply bolt it on/ cuz i know there are holes made on top of the bottom grille for the licence plate, but not the bottom?
Old 03-27-2011, 10:37 PM
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Originally Posted by ed_423
haha nice placement tech! how u do it? did you just simply bolt it on/ cuz i know there are holes made on top of the bottom grille for the licence plate, but not the bottom?
Pretty simple, place the license holder to the bottom part of the lower grille and secure it with strap ties.





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