Can you believe this?
#1
Instructor
Thread Starter
Can you believe this?
My rear brake pad worn out at 17000 miles. I ends up paying $210 for newly design brake pad from dealer. I follow the instructions of settlement letter and try to get $150 back from Honda. at third week of mailed letter, I called to follow up the status of reimbursement. Guess what they told me I have to provide proof of purchase date , b/c it is only good for 3 years after you purchase the car. I said my VIN number is there and this is a 2009 TSX, also I sent them original dealer repair invoice which contains all my infomation of the car. They still insist I have to mail another proof of purchase date with my signature. This drive me crazy. It is impossible I can purchase car in Jan 2008 or before to not meet 3 years requirement. unless I own a Honda Corp. Speechless.
Anyone who need to submit your claim. please remember to provide proof of purchase date.
Anyone who need to submit your claim. please remember to provide proof of purchase date.
Last edited by tsxuser; 01-18-2011 at 02:58 PM.
#2
Drifting
was it squeaking or metal to metal before you changed them?
wouldnt it be cheaper if you got aftermarket pads?
i have an 09 and im past 17,500 with no issues
wouldnt it be cheaper if you got aftermarket pads?
i have an 09 and im past 17,500 with no issues
#3
Three Wheelin'
^ That's odd since the 2G TSX only arrived at the dealer's lot in April 2008.
The claims involved 2008 -2009 Accords, and all 2009 to some 2010 TSX. Some of those 2008 Accords (delivered in late 2007) would be ineligible, I think the fellow in the claims department just wants to cover his/her bases. There are around 750,000 vehicles involved and will cost Honda over $100 million to get this done.
The claims involved 2008 -2009 Accords, and all 2009 to some 2010 TSX. Some of those 2008 Accords (delivered in late 2007) would be ineligible, I think the fellow in the claims department just wants to cover his/her bases. There are around 750,000 vehicles involved and will cost Honda over $100 million to get this done.
#4
Burning Brakes
Join Date: Oct 2008
Location: Charlotte, NC
Age: 41
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I got my claim without any problems.
Sounds to me like you didn't fully follow the instructions for the claim. The people taking the claims are looking for the same thing on every one of them, so your's must have been flagged for lack of info.
Sounds to me like you didn't fully follow the instructions for the claim. The people taking the claims are looking for the same thing on every one of them, so your's must have been flagged for lack of info.
#5
my brakes always feel squealy : (
#6
Three Wheelin'
Yeah the instructions are very clear, OP, and maybe if you would have followed them the first time around, you wouldn't have any issues. And I can attest to that, as I followed the instructions to a "T" and I received my claim check in no time.
#7
SeeYou2Crew #2
i haev around 14k, and when i went to get my oil change at a shop (not the stealership) they told me my rear brakes are at 30%. so would this settlement be wroth it? or like defcon said, and go with after market pads?
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#8
in my experience my dealer keeps saying the pads are fine but everytime ive had to take in the car ive complained about squeal and they subsequently clean the brake dust off the rotor which usually alleviates problems with squeal for a while
I think when these pads are done im gonna go aftermarket... i just hope i can find something with decent stopping power and no squeal...i hate squeal. i visit boston frequently (nyc dweller) so maybe ill stop by xcelerate performance and see if they can help me out : D
I think when these pads are done im gonna go aftermarket... i just hope i can find something with decent stopping power and no squeal...i hate squeal. i visit boston frequently (nyc dweller) so maybe ill stop by xcelerate performance and see if they can help me out : D
#10
Instructor
Thread Starter
here are instructions from settlement website
1) Complete the Claim Form;
(2) Along with the Claim Form, enclose a receipt or repair order (or other documentation) for each Rear Brake Pad repair or replacement. The receipt, repair order or other documentation MUST show the part number of the brake pads used in the repair;
(3) On the Claim Form, sign and date at the bottom; and
(4) Timely Mail the Claim Form: Claims Forms must be mailed within 90 days of the Effective Date (see below) OR for new material rear brake pad replacements mailed within 90 days of the repair (if the repair is later than the Effective Date). Mail the form to:
See where hell did they indicate proof of purchase date? anyway, i got their letter ask me to sign purchase date and mail it back to them.
Hopefully the newly desgin rear barke pad can last at least $35,000 miles.
1) Complete the Claim Form;
(2) Along with the Claim Form, enclose a receipt or repair order (or other documentation) for each Rear Brake Pad repair or replacement. The receipt, repair order or other documentation MUST show the part number of the brake pads used in the repair;
(3) On the Claim Form, sign and date at the bottom; and
(4) Timely Mail the Claim Form: Claims Forms must be mailed within 90 days of the Effective Date (see below) OR for new material rear brake pad replacements mailed within 90 days of the repair (if the repair is later than the Effective Date). Mail the form to:
See where hell did they indicate proof of purchase date? anyway, i got their letter ask me to sign purchase date and mail it back to them.
Hopefully the newly desgin rear barke pad can last at least $35,000 miles.
#11
Burning Brakes
Join Date: Oct 2008
Location: Charlotte, NC
Age: 41
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The work order for the brakes is one thing, but you need to provide the paid receipt showing you paid for the parts and service as well. This is 2 different things and usually they'll staple your paid receipt to the invoice/repair order.
After reading your original post again, sounds to me like you sent just the repair order with no documentation that you actually PAID for the repair. This is what they want.
Last edited by DerwoodEE; 01-19-2011 at 11:50 AM.
#12
Instructor
Thread Starter
Proof of purchase date for the brakes, not proof of purchase for the car.
The work order for the brakes is one thing, but you need to provide the paid receipt showing you paid for the parts and service as well. This is 2 different things and usually they'll staple your paid receipt to the invoice/repair order.
After reading your original post again, sounds to me like you sent just the repair order with no documentation that you actually PAID for the repair. This is what they want.
The work order for the brakes is one thing, but you need to provide the paid receipt showing you paid for the parts and service as well. This is 2 different things and usually they'll staple your paid receipt to the invoice/repair order.
After reading your original post again, sounds to me like you sent just the repair order with no documentation that you actually PAID for the repair. This is what they want.
Anyway, I am going to mail proof of purchase/lease date to them with my signature on it. I want my $150 back ASAP.
#15
Instructor
^ That's odd since the 2G TSX only arrived at the dealer's lot in April 2008.
The claims involved 2008 -2009 Accords, and all 2009 to some 2010 TSX. Some of those 2008 Accords (delivered in late 2007) would be ineligible, I think the fellow in the claims department just wants to cover his/her bases. There are around 750,000 vehicles involved and will cost Honda over $100 million to get this done.
The claims involved 2008 -2009 Accords, and all 2009 to some 2010 TSX. Some of those 2008 Accords (delivered in late 2007) would be ineligible, I think the fellow in the claims department just wants to cover his/her bases. There are around 750,000 vehicles involved and will cost Honda over $100 million to get this done.
Any idea what the production date is for 2010, for the TSX's that don't have this issue. Picked up a new leftover 2010 and want a heads up on this.
Thanks in advance.
#16
Instructor
http://www.accordsettlement.com/PDFs...VINNumbers.pdf
I don't know how accurate the list is though...
#17
I must be either lucky or have a great dealership. I brought my TSX for the brake noise issue (which I bought in June 2008). I took the car in and all brake pads were replaced (front and back) and rotors for free...walked away without even have to put any pennies on the counter. I will say that I know for a fact that my dealership is EXCEPTIONAL and their service department (right down to the mechanics) go out of their way to make sure you are treated like a valuable customer....what a difference it makes.
#18
Three Wheelin'
I must be either lucky or have a great dealership. I brought my TSX for the brake noise issue (which I bought in June 2008). I took the car in and all brake pads were replaced (front and back) and rotors for free...walked away without even have to put any pennies on the counter. I will say that I know for a fact that my dealership is EXCEPTIONAL and their service department (right down to the mechanics) go out of their way to make sure you are treated like a valuable customer....what a difference it makes.
I got mine replaced (front and rear) at 55K km at my dealer under warranty (free) also, I also bought mine in June 2008. There is no class action settlement in Canada which is why we get it all cover under warranty.
#19
Three Wheelin'
Look at your VIN number, if the last 6 digits are between 000001 and 006698, then it's cover under the settlement, otherwise you should have the new pads installed at the factory.
#20
nice new avatar Tech!
#21
Three Wheelin'
#22
small thought, swap out that dealer chrome frame for a matte black one!
the type-s logo is subtle and i think one of the only ever times i will say that it looks great, nice stuff
the type-s logo is subtle and i think one of the only ever times i will say that it looks great, nice stuff
#24
Three Wheelin'