TL-IGHTS

Mine went last wednesday at 140k.
It's the third transmission that I've had go bad.
After Leith Acura in Cary, NC made a call to Acura of North America [I'm guessing] and explained my situation, they agreed to pay for the whole thing (again! Last time my tranny failed I was at 110k)

Just interested to see how far out of warranty you guys have gotten your transmissions replaced for free.

fsttyms1

Wow thats really good. The last one honda would cover for me was 115k. One member had his first die at like 160+k and all he had to do was pay labor

fla-tls

Wow! We have an '03 Audi A4 Quattro with a blown clutch in the shop. The car has 50,700 miles on it (50k warranty) and the manufacturer blew the guy off.

Maybe Acura does have a heart!

Dreamdtt2000

Damn you have a 99 tl 4sp and the tranny shitted on u three times? You are so lucky. I both my car from a private seller so, I don't have warrenty.

spl1011

My local dealer service manager told me of a guy with 124k getting his tranny replaced and fully covered.
He did say that Acura does stand by and help people out at times. I think they are growing a heart. You think they would save money by building a tranny that didnt BREAK!

TL-IGHTS

I mailed in a written complaint to Acura after my second failure. About two months later I received a call from a woman, who proceeded to tell me if I ever have any future problems to call her at her extension number.
After the initial visit to the dealer last week, they placed a call to Acura asking for "assistance" with the replacement, saying to me that I would be lucky for any help with the repair.
Later that day, I called the nice lady that gave me her extension a while back leaving her a nice lengthy detailed message, and I never heard back from her.
The next day however, I got a call from Leith saying that Acura would cover it in full.
Now, whether my call had anything to do with it, I don't know, but there's always a possiblilty.

Spl1011- Yes, they should focus on manufacturing a transmission that can take the heat. Why they don't, I'm not quite sure. I can only hope that I eventually get a tranny that will last a while.

PenancE

its manufacter's warranty, so ur covered/

fsttyms1

Because they are past our model and it would cost more to remanufacture a new tranny than it would be to just keep rebuilding them

spl1011

Sad... but true. If they had done this while the '02's and '03's were rolling off the assembly lines, then it would have been worth while. But they are losing A LOT of Acura followers for this. Sadly, some bean counter in Japan figured that replacing trannies is cheaper than re-engineering one. I'll consider a Honda or even another Ford before I consider an Acura. Granted Honda and Acura are the same, its still several grand cheaper for the same bells and whistles.

PenguinQX

iTrader: (1)

^^ Ford??

Sorry, the first car my family ever bought was a '93 Ford Taurus. Tranny died TWICE on that thing, engine died for good around 90k miles... this was all in additional to a ton of other things that went wrong with the car.

Since then, we've bought a '96 Civic (used), '99 toyota avalon, '02 TL (used), '05 RX330 and none of them had any major problems.. they're actually all still being driven. From my experiences, I trust Honda/Acura & Toyota/Lexus.

TunedTL

What is the address you mail it to? I am on my 2nd tranny and I had to fight Acura to get my 1st one replaced under warranty.

spl1011

You're right. I had one too many to drink when I typed that. I probably wouldn't own another Ameri-exico car. I never had any tranny issues with the old bull and it had the torquey 3.8 liter in it. Head gasket blew at 120k and that is when I got the TL. But everything in it was falling apart.

fsttyms1

BY PHONE
Monday through Friday, 6:00 AM to 5:00 PM Pacific Standard time at the toll-free number (800) 382-2238

BY FAX
(310) 783-3535

BY MAIL
Acura Client Services
1919 Torrance Blvd.
Torrance, CA 90501-2746

BLaCk Acc

damn dude, what info don't you have????? lol
good job on answering peeps questions. You seem to have an answer for almost anything.

As far as the thread goes, I hope Acura covers a bit after 100k, I want to keep my car but its getting closerr and closer. I just hit 94k, I am hoping my tranny dies at like 98 or 99k, so I can enjoy my TL for another 15k miles. If not I really don't know what im going to do, dont wanna think about it..