certified vehicle fraud
#1
certified vehicle fraud
My husband and I bought a certified 03 TLs nearly three years ago. We recently went to trade it in for the new TLs and found out that there was an accident on the Carfax record which did not post until AFTER we purchased it. Being that it was certified, I believe that it was the dealerships responsibility to disclose this information to me before I purchased it. Does anyone have any suggestions of what I can do?
#4
Suzuka Master
Join Date: Jan 2001
Location: Lower Nazzie, Pa
Age: 46
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I think you are being confused with what "Certified" really means, and that it really has no impact on whether the car was in an accident or not.
When they get the trade in or off-lease, they have a list of items concerning different components. They inspect the car and go down the list and either grade the condition or check off that it is above a certain standard. At the end of it, if it scores well they label it "Certified", add a bit to the price, and give it a warranty or extend the warranty or whatever because they feel chances are it will not come back for warranty work.
Now this has nothing to do with the carfax report. If the car was in an accident and it was a relatively major accident that it was on a carfax report, then maybe they should have disclosed this to you. Being that it is 3 years later, it will probalby be difficult to get anything from the original dealer (unless you are going to that same dealership for the new TL, and you can just say that you will not be buying a new TL from them because of this). But you can try legal means to get something back or at least try to have the original dealer reimburse you for the difference in what the trade-in would be had the car not been in an accident.
But again, that has nothing to do with the car being certified. For sure a car that was totaled or in a REALLY bad accident probably won't pass the checklist to be "certified", but being accident free isn't a requirement to be "certified."
When they get the trade in or off-lease, they have a list of items concerning different components. They inspect the car and go down the list and either grade the condition or check off that it is above a certain standard. At the end of it, if it scores well they label it "Certified", add a bit to the price, and give it a warranty or extend the warranty or whatever because they feel chances are it will not come back for warranty work.
Now this has nothing to do with the carfax report. If the car was in an accident and it was a relatively major accident that it was on a carfax report, then maybe they should have disclosed this to you. Being that it is 3 years later, it will probalby be difficult to get anything from the original dealer (unless you are going to that same dealership for the new TL, and you can just say that you will not be buying a new TL from them because of this). But you can try legal means to get something back or at least try to have the original dealer reimburse you for the difference in what the trade-in would be had the car not been in an accident.
But again, that has nothing to do with the car being certified. For sure a car that was totaled or in a REALLY bad accident probably won't pass the checklist to be "certified", but being accident free isn't a requirement to be "certified."
#5
unfortunatly, accidents dont matter much ... the body shop is suppose to fix the car to factory specs ... its just a matter of it messing with your mind and if its a shoty body work then you may see panels not aligned correctly.
If the car is certified then you still have coverage regardless if it was in an accident or not. In fact my 03 TLS is certified i've been in two accidents ... just last week my tranny died at 70,000 miles and the dealer replaced my tranny and 2 broken motor mounts all under warranty.
Where is the fraud? It sounds like the dealer did not even know so the body work must be top notch.
If the car is certified then you still have coverage regardless if it was in an accident or not. In fact my 03 TLS is certified i've been in two accidents ... just last week my tranny died at 70,000 miles and the dealer replaced my tranny and 2 broken motor mounts all under warranty.
Where is the fraud? It sounds like the dealer did not even know so the body work must be top notch.
#7
doesnt car fax have something to buy your car back from you if the report is wrong?
http://www.carfax.com/manifest/bbg/r...cfx?source=CFX
http://www.carfax.com/manifest/bbg/r...cfx?source=CFX
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#8
Originally Posted by jpadilla
unfortunatly, accidents dont matter much ... the body shop is suppose to fix the car to factory specs ... its just a matter of it messing with your mind and if its a shoty body work then you may see panels not aligned correctly.
#9
Originally Posted by jpadilla
doesnt car fax have something to buy your car back from you if the report is wrong?
http://www.carfax.com/manifest/bbg/r...cfx?source=CFX
http://www.carfax.com/manifest/bbg/r...cfx?source=CFX
has to run out eventually...probably 30 days or a year or something like that
#11
In reality ALL certified pre-owned programs are just a marketing technique. Like Bob F said, they add a lil to price, throw in a nice warranty and you have yourself certified car. There are certain criteria the cars have to meet. The buyers that attend the auctions know that and only buy cars they feel will pass with no problems. No sense in them wasting time and money with junk cars. The cars come in the shop, they are inspected, most of the time get new brakes, tires, filters and fluids, and tah dah! Certified!
#12
Originally Posted by acuratech311
In reality ALL certified pre-owned programs are just a marketing technique. Like Bob F said, they add a lil to price, throw in a nice warranty and you have yourself certified car. There are certain criteria the cars have to meet. The buyers that attend the auctions know that and only buy cars they feel will pass with no problems. No sense in them wasting time and money with junk cars. The cars come in the shop, they are inspected, most of the time get new brakes, tires, filters and fluids, and tah dah! Certified!
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