AcuraLink Question

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Old Sep 21, 2005 | 10:42 PM
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AcuraLink Question

Hi there, I went to Owner Link site, and click on My Profile, and saw this

"Did you know that you can manage messages you receive in your vehicle? Call Client Services to learn more and activate this feature on your vehicle! "

Isn't this feature already activated when purchasing the car, or do I need to call them up and activate it?

Thanks.
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Old Sep 22, 2005 | 07:10 AM
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I needed to call them to activate mine. My assumption was to follow the directions given to me on the website and I called Acura Client Services.
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Old Sep 22, 2005 | 07:46 AM
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I thought it was activated once you bought the car? We have to call to activate it?
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Old Sep 22, 2005 | 09:11 AM
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I got the same message as he got when I logged into the website. I called ACS and they enabled it for me.
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Old Sep 22, 2005 | 02:33 PM
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Yeah that's what I thought, it's supposed to be activated when the car is purchased
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Old Sep 22, 2005 | 02:36 PM
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I haven't got the daily messages like some of you guys have when you start the car, so maybe I have to call them up.
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Old Sep 22, 2005 | 02:43 PM
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A question for those of you who had the Acura Link stuff enabled when the car was delivered;

When you logged into this page:

https://www.ahm-ownerlink.com/login.asp

.....were you able to access the options in the Acura Link section of the page?
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Old Sep 22, 2005 | 02:47 PM
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In My Profile under AcuraLink Preferences, it only asks to call the 800 number to activate it. I don't see any options for AcuraLink at all.
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Old Sep 22, 2005 | 02:53 PM
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Just got off the phone with ACS, and the rep told me that the dealer where you purchased the car from usually activates AcuraLink for you. But she told me mine was not activated and that's why I was not receiving any messages. So she went ahead and activated it for me, but takes about a week.
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Old Sep 22, 2005 | 03:46 PM
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Originally Posted by dsianand
In My Profile under AcuraLink Preferences, it only asks to call the 800 number to activate it. I don't see any options for AcuraLink at all.

That's exactly what I got when I logged in. No one from ACS mentioned to me that the dealer was supposed to do it for me.
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Old Sep 23, 2005 | 03:51 PM
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*Update*

I just logged in again to Owner Link, and under AcuraLink Preferences, the menu changed to:

Messages to Your Onboard Device

Messages Sent to Your 2005 Acura 4DRRL
Feature Guide
Diagnostic Info
Quick Tips
Campaigns / Recalls
Maintenance Minders

Send Appointment Reminders to my vehicle 1 Day in advance

Just a heads-up to you guys, as I think this is supposed to be the menu in Owner Link after activating AcuraLink. So if your Owner Link doesn't show the menu like I have above, I guess it's better to call them up.
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